They need to upgrade on some stuff
Loved my stay at Gavianas Resort, exceeded my expectations, loved the big rooms, comfortable bed and pillows 😄 beautiful view from my balcony. Right on the beach, close to restaurants/bars Will definitely stay again 😀
It was nice they allowed early check in but the the room we got had mold in the ceiling. Since we were only staying there for 2 days I decided to stay in that room. I would have appreciated if the room was clean. I had reserved a suite and the room I got had a nice view but it was really small.
This is an excellent spot on the beach. Right next to Joes Oyster which is a very popular night spot that you have free access to. It’s a perfect location and I definitely recommend. Only downfall is the basic room doesn’t have a refrigerator to keep drinks cool. Other than that it’s a thumbs up if you want a hotel on the beach.
We were attending to a family event, staff was supportive and cooperate to make it unforgettable.
great hotel with great views.my kids loved the pool area. the staff is very nice and helpful. the room was very clean.
Awesone stay but I found two problems. First, the gym was not good enough because the floor is made from plastic materials and the weight room is closed most of the time...The schedule is 8 to 5 the rest of the time is close and it was not good because I like to work out at the morning and during time after 7pm. Because this room is closed most of the time is very stinky to chemicals that does not help to work out. When I tried to work out my first two days after 5 minutes I started to feel sick with a lot of nauseas due to the chemicals stinky in the room...They should improve the schedule service, the room ventilation and replace all the old equipment and get a better new one. During the night the security team are very unrespectful and they need to improve because several nights I went to the Oyster and in my way back to the room they always stopped me and ask for no appropiate questions etc
Friendly staff. Great location. Awesome value for this hotel
The location was good within walking distance to store, sports bar, etc. The staff were nice and helpful, with some that could speak English. I enjoyed the swimming pool with plenty of room.
the room was like a motel 6,small,no frig,the music from joes oyster bar was very loud untill 3am.the breakfast buffet for $13.00 was not what I expected for the price,it did have wi-fi.I would not stay there again.
The beach location is wonderful, notwithstanding all the beach vendors who are there all day. I had heard about the noise from the adjoining bar, but when I turned the AC on low I couldn't hear the music any more. it did go on until the wee hours of the morning, however. That noise was nothing compared to my next-door neighbors who yelled, banged, sang, screamed, and partied most of the night. In spite of the noise, I would stay here again. It is a very good value.
The mattress in our room was the best we've ever had at a hotel. The pillows were uncomfortable. The coffee maker didn't work, but was replaced at our request. The maid was wonderful, and brought extra pillows and towels at our request. The staff was very friendly and eager to please. I would definately go back here.
Located in Zona Dorada, Gaviana Resort is within 2 miles (3 km) of popular attractions such as El Cid Country Club Golf Course and Mazatlan Aquarium. This 200-room, 3.5-star resort has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Enjoy a leisurely bite to eat at Beach Grill, the resort's onsite restaurant. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee weekends from 7:00 AM to noon.
All of Gaviana Resort's 200 air-conditioned rooms provide electric kettles, free tea bags/instant coffee, and safes. Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are also available.
Gaviana Resort features a nightclub, an outdoor pool, and a children's pool. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach resort include a gym, a sauna, and a rooftop terrace.
They need to upgrade on some stuff
Loved my stay at Gavianas Resort, exceeded my expectations, loved the big rooms, comfortable bed and pillows 😄 beautiful view from my balcony. Right on the beach, close to restaurants/bars Will definitely stay again 😀
Hola buenas tardes, muchas gracias por sus excelentes comentarios!! excelente los esperamos pronto!!!
Hola buenas tardes, esperemos tenerlos de vuelta en su casa de playa Gaviana Mazatlán.
Hola buenas tardes, esperemos tenerlos de vuelta en su casa de playa Gaviana Mazatlán.
It was nice they allowed early check in but the the room we got had mold in the ceiling. Since we were only staying there for 2 days I decided to stay in that room. I would have appreciated if the room was clean. I had reserved a suite and the room I got had a nice view but it was really small.
Hello, good afternoon, let's look forward to your next visit at the Gaviana hotel, have a better experience in a bigger and cleaner room.
Muchas gracias por sus buenos comentarios, los esperamos en hotel Gaviana muy pronto.
This is an excellent spot on the beach. Right next to Joes Oyster which is a very popular night spot that you have free access to. It’s a perfect location and I definitely recommend. Only downfall is the basic room doesn’t have a refrigerator to keep drinks cool. Other than that it’s a thumbs up if you want a hotel on the beach.
Hello good afternoon, Thank you very much for your good comments, we hope to have you back at your Gaviana Mazatlán beach house.
Hola buenas tardes, nos alegra tenerlos en su casa de playa Gaviana Mazatlán, esperamos poderlos tener de vuelta muy pronto, saludos !
Thank you very much for your comments, we will pass them on to management to improve our service.