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Recent guest reviews

Place is amazing, many pools with warm water. Beachfront great service from all employees

Clean!! Safe, great staff and restaurant, accommodating.

The best!!❤️ Clean and good location and excelente servicio

Everything was well organized, from the entonces to the exit. Proper protol call for the care and safety during this pandemic.

Likes. Location was great. Property wery nice and clean . Great. Room with viiew . Overall grest vacation will return

Everything was good there. I will come back to this resort

Every thing was very good! Very good food! And a Very clean room!

It was awesome . our room was even better than expected...loved the kitchenette.our room was amazing..the view was spectacular. The bed was ok ..lol only because I slept on the balcony the entire night but twice lol I stayed for two weeks..the staff so helpful. Only thing is some at the desk didn't speak much English..I speak no Spanish

My wife and I were very pleased with our first trip to Mexico, we were in Mexico for our sons wedding.The El Cid El Moro Beach Hotel is one of the biggest reasons for the success of our visit to Mexico, our son and his family stayed at the El Cid El Moro Beach Hotel also, the children loved the proximity to the beach, and the swimming pools.

A/C wasn't working in our original room, so they upgraded us immediately... wonderful staff

Nice hotel close to all the shops would recommend to everybody. Great place to bring your family service is very excellent. Will go back again to this hotel and stay even longer.

We've stayed at ElCid for many years. Rooms are always clean and the ladies cleaning the rooms are always very friendly. If you need anything, they will get it. The wait staff is awesome from the restsurants to the beach. Many reviews comment on the need for serious updating. While there are some things that are a bit dated, we are in a beautiful city with so much to see and do. Get out of your room and enjoy your vacation. We love it here and they always welcome us back with a smile and open arms.

Ordinary, needs better customer service. Swimming pool is nice.

We stayed a week and had awesome stay! Service was excellent, location the best.

great time staff is always excelent.rooms were clean.great location.

Lots Of activities , rooms are kind of Depressing that yellowish color is not the best

Onky complaint is that beds are a little firm for my liking. Great Staff!

I have stayed at this resort several times before and have alwys been impressed with the level of service at this hotel. The rooms are a little dated but the suites have everything you need. For the money this hotel is a value deal.

Av Camaron Sabalo S N B Mazatlan SIN

Hotel highlights

  • Onsite dining
  • Outdoor pool
  • Fitness center
  • WiFi in rooms and public areas (fees apply)

Located in Zona Dorada, El Cid El Moro Beach Hotel is within a few miles (5 km) of popular sights such as Mazatlan Aquarium and Playa Norte. This 3.5-star resort has 294 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and a fitness center.


Dining

There are ample dining options with 3 onsite restaurants, including La Concha, which has ocean views. Order from room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café.


Rooms

All 294 rooms provide balconies, coffee makers, and ceiling fans. Flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Safes are also available.


Property features

El Cid El Moro Beach Hotel features an outdoor pool, a children's pool, and a fitness center. Parking is available for MXN 50 per day (MXN 50 per day for valet parking), and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a spa tub, WiFi in public areas, and conference space.

Room options

One Bedroom Elite Golf Experience

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

1 Bedroom Suite

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Luxury Elite Golf Experience

2 Double Beds | Sleeps 4

One Bedroom Elite

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for El Cid El Moro Beach Hotel

Everyone (7) Couples (9) Business (1) Family (5) Other (5) Friends (3)
5
Family

Place is amazing, many pools with warm water. Beachfront great service from all employees

By on Mar 31, 2021

Review comment responded on Mar 31, 2021

Dear Guest, Thank you very much for sharing your review regarding your recent vacation at el Cid Moro. We are so glad to hear that you had a good time and that we met all your expectations. We will be waiting for your return in order to welcome you back. Best Regards, el Cid Resorts.

5
Partner Couples

Clean!! Safe, great staff and restaurant, accommodating.

By on Mar 12, 2021

Review comment responded on Mar 12, 2021

Dear Guest, Thank you very much for sharing your review regarding your recent vacation at el Cid Moro. We are so glad to hear that you had a good time. We will be waiting for your return in order to welcome you back. Best Regards, El Cid Resorts.

5
Partner Couples

The best!!❤️ Clean and good location and excelente servicio

By , from California on Nov 22, 2020

Review comment responded on Nov 23, 2020

Dear Mrs. Huffma, Thank you very much for sharing your review regarding your recent vacation at el Cid Moro. We are so glad to hear that you had a good time and that we met all your expectations. We will be waiting for your return soon. Best Regards, El Cid Resorts.

5
Friends

Everything was well organized, from the entonces to the exit. Proper protol call for the care and safety during this pandemic.

By , from Los Angeles on Oct 19, 2020

Review comment responded on Oct 19, 2020

Dear Mrs. Dina, Thank you very much for sharing your review regarding your recent vacation at el Cid Moro. We are so glad and hope to continue being your choice. Sincerely, El Cid Resorts.

5
Partner Couples

Likes. Location was great. Property wery nice and clean . Great. Room with viiew . Overall grest vacation will return

By on Feb 22, 2020

Review comment responded on Feb 22, 2020

Dear Mr. Bruce, Thank you very much for sharing your review regarding your recent stay at el Cid Moro. We are glad to hear that you had a good time and that we met all your expectations. We will be waiting for your return soon. Best Regards, Mark Covarrubias Mckay General Manager

4
Everyone

By on Feb 11, 2020

Review comment responded on Feb 12, 2020

Estimado Huésped, Agradecemos que se haya tomado el tiempo de compartir su calificación por este medio. Estaremos encantados de poder atenderle nuevamente. Saludos Cordiales, Mark Covarrubias Mckay Gerente General

5
Friends

Everything was good there. I will come back to this resort

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Dear Guest, Thank you very much for sharing your review regarding your recent stay at el Cid Moro. We hope to continue being your choice the next time. Sincerely,

5
Everyone

Every thing was very good! Very good food! And a Very clean room!

By on Jan 6, 2019

Review comment responded on Jan 7, 2019

Dear Guest, Thank you very much for sharing your commens with us regarding your recent stay at el Cid. We hope to continue being your choice in your next vacations. Regards,

4
Everyone

By on Dec 20, 2018

Review comment responded on Dec 23, 2018

Estimado Huésped, Agradecemos que se haya tomado el tiempo de compartirnos su calificación por este medio. Estamos felices, ya que podemos interpretar que sus expectativas se han cumplido. Esperamos su pronto regreso. Saludos Cordiales,

5
Everyone

It was awesome . our room was even better than expected...loved the kitchenette.our room was amazing..the view was spectacular. The bed was ok ..lol only because I slept on the balcony the entire night but twice lol I stayed for two weeks..the staff so helpful. Only thing is some at the desk didn't speak much English..I speak no Spanish

By , from Las Vegas nv on May 22, 2018

Review comment responded on May 24, 2018

Dear Marilyn, Thank you very much for sharing your review with us regarding your recent stay at el Cid Moro. We are glad to read that you had an awesome stay and that we met all your expectations. We hope to continue being your choice the next time you visit this place. Sincerely,

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