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El Cid El Moro Beach Hotel

3.5 out of 5.0

Recent guest reviews

My wife and I were very pleased with our first trip to Mexico, we were in Mexico for our sons wedding.The El Cid El Moro Beach Hotel is one of the biggest reasons for the success of our visit to Mexico, our son and his family stayed at the El Cid El Moro Beach Hotel also, the children loved the proximity to the beach, and the swimming pools.

A/C wasn't working in our original room, so they upgraded us immediately... wonderful staff

Nice hotel close to all the shops would recommend to everybody. Great place to bring your family service is very excellent. Will go back again to this hotel and stay even longer.

We've stayed at ElCid for many years. Rooms are always clean and the ladies cleaning the rooms are always very friendly. If you need anything, they will get it. The wait staff is awesome from the restsurants to the beach. Many reviews comment on the need for serious updating. While there are some things that are a bit dated, we are in a beautiful city with so much to see and do. Get out of your room and enjoy your vacation. We love it here and they always welcome us back with a smile and open arms.

Ordinary, needs better customer service. Swimming pool is nice.

We stayed a week and had awesome stay! Service was excellent, location the best.

Nunca pensé que el hotel más famoso de Mazatlan, estuviera tan feo

great time staff is always excelent.rooms were clean.great location.

Lots Of activities , rooms are kind of Depressing that yellowish color is not the best

Onky complaint is that beds are a little firm for my liking. Great Staff!

I have stayed at this resort several times before and have alwys been impressed with the level of service at this hotel. The rooms are a little dated but the suites have everything you need. For the money this hotel is a value deal.

We had a great time at El Cid. We enjoyed the fun around the pool. The drinks and food were great. Plenty of areas to go if you want quiet but also plenty going on if you want to have fun with others.

The hotel is in excellent location. It's a good value for families and couples alike. The staff is friendly and professional. I recommend this hotel

The people were very nice. The food was o.K. The rooms smelled because it was warm and humid. I would not stay here again and bring your own liquor because the drinks are watered down.

I travel a good bit and had recently traveled to another city in Mexico. I thought this hotel while clean was old. Staff was very friendly. Food including buffet was only fair. Rooms were just okay. My shower was ridiculous. It flooded the entire bathroom. Nice pool, but I would not want to spend my money to stay here again. Even though I had all inclusive elite, they charged me for water in my room.

I stayed in the El Moro tower, in a suite with an ocean view. I was on the all-inclusive plan, so all meals and drinks (including beer and wine) were included. Great service from all the staff. I was alone and ate at the buffets in the La Pergola restaurant morning and evening, and then at the outside buffet, near the ocean, for lunch. Food is good, though if dining is your number 1 reason for travel, you might be disappointed. This is a buffet after all, but the choice is big enough. I love this hotel. There's no hard-sell to buy time shares in the hotel (though guys might try to get you on the street), and the beach is right there. This is not turquoise waters--you got waves here, perfect for boogie boarding and bodysurfing.

the hotel furniture its old, it seems that they haven´t made an upload... the service was good, the pool is quite big, but when i get there i found that for the samen price i paid i could get a room at Marina El Cid (which is the newest tower of thi hotel)... they dont have WiFi in the rooms i had to go down to the lobby to get into the internet...

We really enjoyed our time at the ElMoro. The pool and service poolside was great. The room was better than we expected - had a fridge, microwave and small stove. The location is convenient to grocery stores, restraunts, money exchange locations.

We had the best views from this hotel. Last year's room was better, but this one was fine.

While visiting Mazatlan i had an opportunity to experience other peoples culture and learn how they live. When I first arrived at El Cid my room was not as pleasing but I was happy when [...] changed my room and offered complimentary services for dinner.The staff is friendly, and I appreciate that the staff knows how to speak some english.Something that would have made the stay even more pleasurable and that is to keep the pool open longer that 10pm. Oh yeah I cant forget about [...] at the information desk. I love this lady, she was a great source of information regarding good places to see on our visit.Some of the good restaraunts were taco lunas almost like good down home taco's. look forward to visiting Mazatlan againg.Thanks for your hospitality EL CID Morro!!!!!

Av Camaron Sabalo S N B Mazatlan SIN

Hotel highlights

  • Free valet and self parking
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Zona Dorada within a short walk of Punta Camaron Beach, El Cid El Moro Beach Hotel is within a mile (2 km) of Sea Shell City Museum. This 294-room, 3.5-star resort welcomes guests with 3 restaurants, an outdoor pool, and free valet parking. It's on the beach and also near El Cid Country Club Golf Course and La Gran Plaza Mall.


Dining

There are ample dining options with 3 onsite restaurants, including La Concha, which has ocean views. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

The 294 rooms are air-conditioned and have an array of amenities, including balconies, microwaves, and refrigerators. Guests can expect WiFi and TVs. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and safes are other standard amenities.


Property features

El Cid El Moro Beach Hotel features an outdoor pool, a children's pool, and a fitness center. Free valet and self parking are available, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a spa tub, WiFi in public areas, and 10 meeting rooms.

Room options

1 Bedroom Suite

Full 2 | Full 1 | Sleeps 6

Elite Suite, 1 Bedroom

Full 2 | Full 1 | Sleeps 6

Luxury Elite

Full 2 | King 1 | Sleeps 4

Luxury All Inclusive

Full 2 | King 1 | Sleeps 4

Guest reviews for El Cid El Moro Beach Hotel

Everyone (3) Couples (6) Business (1) Family (4) Other (5) Friends (3)
4

location of our sons wedding

Everyone

My wife and I were very pleased with our first trip to Mexico, we were in Mexico for our sons wedding.The El Cid El Moro Beach Hotel is one of the biggest reasons for the success of our visit to Mexico, our son and his family stayed at the El Cid El Moro Beach Hotel also, the children loved the proximity to the beach, and the swimming pools.

By on Apr 27, 2017

Review comment responded on May 3, 2017

Dear Guest, Thank you very much for taking the time to write us your review regarding your first trip to Mexico. We are very happy for have been part of that and your son's wedding. It is wonderful to hear that we met all your expectations and that your children enjoyed the time in here. We hope to see you coming back very soon. All of my best,

4

can't wait to go back

Everyone

A/C wasn't working in our original room, so they upgraded us immediately... wonderful staff

By , from Los Angeles on Oct 5, 2016

5

nice hotel close to all the shops

Everyone

Nice hotel close to all the shops would recommend to everybody. Great place to bring your family service is very excellent. Will go back again to this hotel and stay even longer.

By on Jul 17, 2016

4

always satisfied

Couples

We've stayed at ElCid for many years. Rooms are always clean and the ladies cleaning the rooms are always very friendly. If you need anything, they will get it. The wait staff is awesome from the restsurants to the beach. Many reviews comment on the need for serious updating. While there are some things that are a bit dated, we are in a beautiful city with so much to see and do. Get out of your room and enjoy your vacation. We love it here and they always welcome us back with a smile and open arms.

By on Jan 22, 2015

2

ordinary

Singles

Ordinary, needs better customer service. Swimming pool is nice.

By on Sep 8, 2014

4

great stay.

GetawayWithFriends

We stayed a week and had awesome stay! Service was excellent, location the best.

By on May 29, 2014

4

good place to stay

Singles

great time staff is always excelent.rooms were clean.great location.

By on Nov 14, 2013

3

getaway

Families

Lots Of activities , rooms are kind of Depressing that yellowish color is not the best

By on Feb 17, 2013

3

bed

Families

Onky complaint is that beds are a little firm for my liking. Great Staff!

By on Jun 30, 2012

4

my suite at el moro

Singles

I have stayed at this resort several times before and have alwys been impressed with the level of service at this hotel. The rooms are a little dated but the suites have everything you need. For the money this hotel is a value deal.

By on Apr 15, 2012