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Hotel Playa Mazatlan

3.0 star property
Family fun on the beach, with 5 outdoor pools, near Mazatlán Aquarium

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Garden
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
5 outdoor pools, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Spa
  • Bar
  • All inclusive

Explore the area

View in a map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Place, Cerritos Beach
    ‪7 min drive‬
  • Place, Mazatlán Aquarium
    ‪7 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2

View all photos for Room Deluxe with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4

View all photos for Habitación estándar todo incluido

Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar todo incluido

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Beach/ocean view

Habitación estándar Vista al Mar Todo Incluido

8.8 out of 10
Excellent
(35 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación 1 cama King todo incluido

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación de Lujo todo incluido

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

7.6 out of 10
Good
(39 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Garden View

  • 269 sq ft
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 4

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About the neighborhood

Mazatlán

Located in Zona Dorada, Hotel Playa Mazatlan is adjacent to Sea Shell City Museum and within a 5-minute walk of Punta Camaron Beach. This 400-room, 3-star hotel has 5 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Punta Camaron Beach - 5 min walk - 0.3 miles
  • The Mazatlan Malecón - 8 min walk - 0.5 miles
  • El Cid Country Club Golf Course - 17 min walk - 0.9 miles
  • Cerritos Beach - 7 min drive - 2.9 miles
  • Mazatlán Aquarium - 7 min drive - 2.4 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬3 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Cheers - ‬6 min walk
  • ‪Joe's Oyster bar - ‬2 min walk

About this property

Hotel Playa Mazatlan

Family fun on the beach, with 5 outdoor pools, near Mazatlán Aquarium
Guests of Hotel Playa Mazatlan have access to a full-service spa, 5 outdoor pools, and a children's pool. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies or patios, safes, and phones are also available.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1955
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

Is free cancellation available at Hotel Playa Mazatlan?

Hotel Playa Mazatlan provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Playa Mazatlan?

This hotel is situated in Zona Dorada, just steps from Sea Shell City Museum and Punta Camaron Beach, and within a short walk of The Mazatlan Malecón. You'll also find Mazatlán Aquarium and Plaza Machado within a short drive.

Will I be able to park at Hotel Playa Mazatlan?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa at Hotel Playa Mazatlan?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and massages.

Does Hotel Playa Mazatlan have a casino at the property?

No, Hotel Playa Mazatlan doesn't have a casino.

Is there an indoor pool at Hotel Playa Mazatlan?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

What will couples enjoy most about a stay at Hotel Playa Mazatlan?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 5 outdoor pools, and a beachfront restaurant.

Does Hotel Playa Mazatlan have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Playa Mazatlan have a restaurant with a breakfast menu?

Yes, Hotel Playa Mazatlan has 6 restaurants, and serves breakfast for a surcharge.

Does Hotel Playa Mazatlan allow pets to stay for free?

No, pets aren't allowed at Hotel Playa Mazatlan though service animals are welcome.

Are there connecting rooms at Hotel Playa Mazatlan?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Playa Mazatlan?

The closest major airport to Hotel Playa Mazatlan is General Rafael Buelna Intl. Airport (MZT), which is 16.6 mi away (34 minutes by car).

Can I book a room with a balcony at Hotel Playa Mazatlan?

Yes, every guestroom at Hotel Playa Mazatlan comes with a balcony with some featuring ocean or garden views.

Does Hotel Playa Mazatlan have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Playa Mazatlan.

Reviews

Hotel Playa Mazatlan Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 531 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 120 out of 1005 reviews
Rating 4 - Poor. 63 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

Reviews

6/10 Okay

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. BUT people are allowed to walk through the hallways with speakers box playing loud at all hours .It would of been nice,if security STOPED them.My second complete is the bathroom window NO privacy if you open it people walking by can see in .I had to use a towel to block window for privacy. Bathroom window should be fogout or something 🤔 My first an last time
Stayed 4 nights in Jul 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

alejandro

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Paola J

Traveled with family
El hotel tiene muy buena ubicación, fácilmente puedes llegar caminando a restaurantes y puntos turísticos, su playa es hermosa. Sin embargo, es practicante imposible obtener reservaciones en los restaurantes de especialidad para cenar, estuvimos 4 noches y ningún día alcanzamos reservar ya q solo lo puedes hacer en un horario de 8-11 am, la comida no es buena no vale la pena el paquete todo incluido, no es un hotel silencioso donde se pueda descansar tranquilamente se puede escuchar todo lo que sucede alrededor del hotel en tu habitación y nuestra habitación el baño tenía moho en el techo.
Stayed 4 nights in Jul 2025

10/10 Excellent

Omero

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, I love it here, great customer service from every employee
Stayed 4 nights in Mar 2025

10/10 Excellent

Lester

Stayed 4 nights in Jun 2025

10/10 Excellent

Juan Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and excellent cleaning service.
Stayed 8 nights in Jun 2025

4/10 Poor

Guiorl

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great old property (in very good condition) with a lot of history. It's the perfect location around a lot of great restaurants and fun shopping opportunities. It was also fairly close to the old downtown district, which can make for some amazing exploring! We will definitely stay at Playa Mazatlan again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
very nice family hotel love the location super comfortable rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Laura Y, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay, staff is great. The views are beautiful and the area is kept very clean inside and out. Pools on the property are very well maintained and staff takes care in cleaning around all day. Many dining options on property as well.
Stayed 5 nights in Jun 2025

10/10 Excellent

Edith

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place, location and staff was amazing, will definitely be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Edith

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Perfect location for easy access to the city. Friendly staff and service. I loved the little store across the street to grab snacks and drinks for my little ones. Lots of souvenir shops across the street. There's a little kids pool area with a pirate ship that my 2 and 4 year old loved. The beach is noisy with the band playing and it may be a bit much for some.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wow just wow! Loved the hotel great for family vacation beautiful view from the room beach and pool is amazing! hotel is safe staff is welcoming and friendly. My husband and I enjoyed the beach and bandas while the kids enjoyed the hotels pools we were really comfortable with them being alone. Inclusive is worth it food & drinks were great. Will be coming back for sure!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tizoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jun 2025

10/10 Excellent

sonia, midland

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Rogelio

Stayed 6 nights in Jun 2025

10/10 Excellent

Miguel A

Liked: Cleanliness, amenities, property conditions & facilities
Very nice service
Stayed 3 nights in May 2025

6/10 Okay

David

Traveled with partner
En la hora del chek out, te quitan el brazalete y te cohiben el uso de la instalaciones, ya no puedes hacer el uso de albercas ni nada a comparacion de los otros hoteles que si te dejan estar ahi. En el bufett se termina a las 11 am y antes de las 10:30 am ya te estan precionando para retirando el plato y asi.
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ocean view. Great Costumer Services
Stayed 1 night in May 2025

6/10 Okay

Emmanuel

Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Stayed 3 nights in May 2025

8/10 Good

Tammie, NYA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, and the employees were great. The beds were not comfortable, and the nonstop bands on the beach is the reason that I didn't give this hotel 5 stars. I would return again though.
Stayed 7 nights in Mar 2025

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