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Recent guest reviews

Not impressive, older looking property, poor service

The property was very clean and we felt very safe in our surroundings. The staff was extremely helpful and kind. The pool and marina area was a beautiful sight to wake up to every morning. Not a bad deal on the property.

great setting, great staff and plenty to do; breakfast buffet was awesome

El Cid Marina has been one of my favorite hotels, yet. We arrived at El Cid to celebrate my sister's wedding and it was one for the books. The staff is outstanding from the front desk to the restaurant. My family and I arrived on New Year's Eve, the front desk greeted us with a warm welcome and helped us with check-in. Check is was great, however, paying for wi-fi was a little unexpected since many hotels offer it for free. I paid $45 for a week's worth of wifi (which wasn't too expensive). We were driven to our room and received a complimentary fruit platter in the room, which my son enjoyed. Housekeeping was great and punctual. The establishment of the wedding was breathtaking. The wedding itself was amazing, the staff was very attentive and the food and music topped it off. I will be coming back and recommending it to all family and friends.

We loved staying at El Cid Marina! The staff was very nice and helpful and very professional. I would highly recommend staying here

Incredible family oriented hotel, great amenities, the staff is very polite 😁

Great hotel/resort with a great staff & quiet surroundings

AWSOME!!! No other words!! ALL of the staff were wonderful! They spoil and pamper you!! The food is delicious!! So many choices!! We will be back soon!! We had not planned this trip, it was an unforeseen emergency that brought us here. And now we are planning a luxurious vacation here in the near future! Thank You El CID Marina Beach Hotel for you superb hospitality!!

Great resort. Quiet, relaxing with a very friendly & helpful staff.

We love the secluded location, great service and wonderful housekeeping. Private beach is lovely and you can walk for miles down the beach. We will return again!

Me and my family had one of our best vacations ever. The stuff is superb! Friendy, attentive, polite and always going the extra mile to make sure you stay is beyond pleasant. The food is delicious!

The hotel and staff is nice. The only issue was no wifi and they charge for the bottle water in the room and coffee. For the amount paid to stay they could at least include those things.

EXCELLENT RESORT.......GREAT ROOMS...........FABULOUS STAFF !!

Excellent hotel and good attention. I recommend it

excellent staff that will help you with everything

Everything was beautiful and meet are every expectation!

You get whatever you want whenever you want but I was really ticked off by how everyone wanted a tip and stared at you if you didn't give them something. It made my stay awkward. perfect example. I wanted a ride to the lobby in a go-cart and the guy stared at me like I was a tarantula. It was just a 30 second ride up a hill. It wasn't a taxi-cab ride. other than that, the place is perfect for everything you could possibly think of.

We had a good time there, the people working there were great. Had beautiful views of the beach, and the marina. Could see the fishing boats go out in the morning. When we had to go back two days early the gave us a credit for next year. One of the best restaraunts in town. We will be back.

As a four star resort we expected more than Denny,s quality food to be included with out an extra 10.00 per meal charged.. The little paket of coffee in your room that you make, three dollars more a day, remember ALL INCLUSIVE.. LOUD , LOUD LOuD MUSIC UNTIL 3AM because they rent out the beach area for local weddings and parties... This was a wasted week of vacation........................

Av Camaron Sabalo S/N Zona Dorada Mazatlan SIN

Hotel highlights

  • Onsite dining
  • Marina
  • Spa
  • 2 outdoor pools

Located in Zona Dorada, El Cid Marina Beach Hotel is within a few miles (5 km) of popular sights such as Cerritos Beach and Mazatlan International Center. This 210-room, 3.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a marina, and a full-service spa.


Dining

Enjoy the ocean views at La Marina, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

The 210 rooms feature kitchenettes and furnished balconies. Guests can expect WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Other standard amenities include coffee makers, ceiling fans, and safes.


Property features

El Cid Marina Beach Hotel features a marina, a full-service spa, and 2 outdoor pools. Parking is MXN 50 per day (MXN 50 per day for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for MXN 320 per vehicle. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a spa tub, and WiFi in public areas.

Room options

One Bedroom Suite

1 King Bed | Sleeps 2

One Bedroom Elite Golf Experience

1 King Bed | Sleeps 2

One Bedroom Elite

1 King Bed | Sleeps 2

Junior Suite, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for El Cid Marina Beach Hotel

Everyone (9) Couples (22) Business (1) Family (13) Other (1) Friends (2)
2
Family

Not impressive, older looking property, poor service

By on Sep 10, 2020

Review comment responded on Sep 10, 2020

Dear Guest, We are sorry to hear that we did not meet your expectations during your recent vacations at el Cid Marina. Please be assured that we will take corrective actions in regard to service and the facilities. We hope you can give us a second chance to attend you and show you our compromise with improving. Sincerely, El Cid Resorts.

5
Family with small children

The property was very clean and we felt very safe in our surroundings. The staff was extremely helpful and kind. The pool and marina area was a beautiful sight to wake up to every morning. Not a bad deal on the property.

By , from Mahtomedi, MN on Mar 25, 2020

Review comment responded on Mar 25, 2020

Dear ShawnP, Thank you very much for sharing your review regarding your recent stay at el Cid Marina. We are so glad to hear that you had a good time and that we met all your expectations. We will be waiting for your return soon. Best Regards, Isaías Gomez General Manager

5
Family Friends Family

great setting, great staff and plenty to do; breakfast buffet was awesome

By , from Fort Myers on Feb 23, 2020

Review comment responded on Feb 24, 2020

Dear Mr. Tom, Thank you very much for sharing your review regarding your recent stay at el Cid Marina. We are glad to hear that you had a great time and enjoy your vacations. We will be waiting for your return soon. Best Regards, Isaías Gomez General Manager

5
Family Family with small children

El Cid Marina has been one of my favorite hotels, yet. We arrived at El Cid to celebrate my sister's wedding and it was one for the books. The staff is outstanding from the front desk to the restaurant. My family and I arrived on New Year's Eve, the front desk greeted us with a warm welcome and helped us with check-in. Check is was great, however, paying for wi-fi was a little unexpected since many hotels offer it for free. I paid $45 for a week's worth of wifi (which wasn't too expensive). We were driven to our room and received a complimentary fruit platter in the room, which my son enjoyed. Housekeeping was great and punctual. The establishment of the wedding was breathtaking. The wedding itself was amazing, the staff was very attentive and the food and music topped it off. I will be coming back and recommending it to all family and friends.

By on Jan 7, 2020

Review comment responded on Jan 8, 2020

Dear Guest, Thank you very much for sharing your feedback regarding your recent stay at el Cid Marina. We are glad to hear that you had such a great time and that we met all your expectations. We hope to continue being your choice the next time you visit this beautiful port. Sincerely, Isaías Gomez General Manager

5
Family Family with small children Family

We loved staying at El Cid Marina! The staff was very nice and helpful and very professional. I would highly recommend staying here

By on Jan 7, 2020

Review comment responded on Jan 7, 2020

Dear Guest, Thank you very much for sharing your review regarding your recent stay at el Cid Marina. We are glad to hear that you enjoyed and that all the staff was nice and helpful. We will be waiting for your return soon. Best Regards, Isaías Gomez General Manager

5
Everyone

By on Dec 27, 2019

Review comment responded on Dec 27, 2019

Estimado Huésped, Agradecemos que se haya tomado unos minutos de su tiempo en compartirnos su calificación por este medio. Estamos felices y esperamos poder seguir teniendo el placer de atenderle en su regreso al puerto de Mazatlán. Atentamente, Isaías Gomez Gerente General

5
Family with small children Family

Incredible family oriented hotel, great amenities, the staff is very polite 😁

By on Sep 18, 2019

Review comment responded on Sep 19, 2019

Dear Guest, Thank you very much for sharing your review regarding your recent stay at el Cid Marina. We are glad to read that you had a such a great time and enjoyed your vacations. We will be waiting your return soon. Sincerely,

5
Everyone

Great hotel/resort with a great staff & quiet surroundings

By on Dec 7, 2018

Review comment responded on Dec 7, 2018

Dear Guest, Thank you very much for sharing your review regarding your recent stay at el Cid Marina. We are glad to hear that you had a great time. We will be waiting your return soon. Sincerely,

5
Everyone

AWSOME!!! No other words!! ALL of the staff were wonderful! They spoil and pamper you!! The food is delicious!! So many choices!! We will be back soon!! We had not planned this trip, it was an unforeseen emergency that brought us here. And now we are planning a luxurious vacation here in the near future! Thank You El CID Marina Beach Hotel for you superb hospitality!!

By , from Arizona on Jun 7, 2018

Review comment responded on Jun 7, 2018

Dear Guest, Wow, thank you very muh for sharing your awesome review regarding your recent vacation at el Cid Marina in Mazatlan. We are so glad to hear that all the staff were wonderfful and that you enjoyed our many and delicious food choices. We will be very happy to have the opportunity to attend you once again. Sincerely,

5
Everyone

Great resort. Quiet, relaxing with a very friendly & helpful staff.

By on Dec 24, 2017

Review comment responded on Dec 26, 2017

Dear Guest, Thank you very much for sharing your awesome review with us regarding your recent vacations at el Cid Marina. We are glad to hear that we met your expectations and we hope to continue being your choice the next time. Sincerely,

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