Skip to main content
Beginning of main content

Recent guest reviews

Did not like the high pressures salesmen. I came to vacation not to buy a membership. They would not take no for an answer. I found myself avoiding walking through the lobby, because I didn’t want to be harassed by sales people. The kitchen was not stocked well. No forks, Teflon pans were not useable due to peeling Teflon. Only one mini saucepan with lid. However, the domestic staff kept things clean.

I liked the infinity pool. The property is nice, in front of the beach. Nonetheless, the rooms are not properly sealed. It is hard to have a restful sleep, when you can hear everything that happens outside or even the rooms next to you.

The first impresion we had was that they had given us the wrong room. Later on we found out that everything was badly set. We had to request for everything that was included on our prior rentals along our journey. If you are staying with this company, be prepared to have some unpleasant issues at your arrival. Power outlets coming off the walls, door knobs malfuctioning, employers walking into your room not wearing facemasks, no coffee machine availability, unheated pool, incomplete silverware and china sets, no kitchen supplies, etc.

El cuarto nada bien , muchos detalles de la habitación que necesitan mejorar

Av. Ernesto Coppel Campaña no. 725 Mazatlán SIN

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Cerritos within 2 miles (3 km) of Witches Beach, Diamond Bay is within a few miles (5 km) of other popular sights such as Cerritos Beach. This 3.5-star hotel has 37 rooms and welcomes guests with a restaurant, an outdoor pool, and free self parking.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning with English breakfast, available for a fee from 8:00 AM to 10:00 AM.


Rooms

Flat-screen TVs come with cable channels. Bathrooms have free toiletries and slippers. Kitchenettes, refrigerators, and stovetops are also standard.


Property features

Guests of Diamond Bay enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a garden and a picnic area.

Room options

Junior Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Studio

2 Queen Beds | Sleeps 4

Deluxe Suite

2 Queen Beds and 1 Large Twin Sofa Bed | Sleeps 5

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

2 Queen Beds | Sleeps 6

Guest reviews for Diamond Bay

Everyone (1) Couples (1) Family (1)
2
Friends

Did not like the high pressures salesmen. I came to vacation not to buy a membership. They would not take no for an answer. I found myself avoiding walking through the lobby, because I didn’t want to be harassed by sales people. The kitchen was not stocked well. No forks, Teflon pans were not useable due to peeling Teflon. Only one mini saucepan with lid. However, the domestic staff kept things clean.

By on Oct 31, 2021

Review comment responded on Nov 3, 2021

Una disculpa por los inconvenientes. Agradecemos su calificación. Estamos a sus órdenes.

3
Everyone

I liked the infinity pool. The property is nice, in front of the beach. Nonetheless, the rooms are not properly sealed. It is hard to have a restful sleep, when you can hear everything that happens outside or even the rooms next to you.

By on Apr 12, 2021

Review comment responded on Apr 12, 2021

Agradecemos su comentario y calificación. Una disculpa por los inconvenientes, estamos trabajando en la mejora de nuestros servicios e instalaciones y sus observaciones son de gran ayuda para seguir avanzando. Saludos cordiales.

2
Family

The first impresion we had was that they had given us the wrong room. Later on we found out that everything was badly set. We had to request for everything that was included on our prior rentals along our journey. If you are staying with this company, be prepared to have some unpleasant issues at your arrival. Power outlets coming off the walls, door knobs malfuctioning, employers walking into your room not wearing facemasks, no coffee machine availability, unheated pool, incomplete silverware and china sets, no kitchen supplies, etc.

By on Dec 26, 2020

Review comment responded on Dec 28, 2020

Le ofrecemos una disculpa por los inconvenientes, hemos pasado sus comentarios a los departamentos involucrados para su atención inmediata. Estamos a sus órdenes.

4
Partner Couples

El cuarto nada bien , muchos detalles de la habitación que necesitan mejorar

By on Aug 3, 2020

Review comment responded on Aug 12, 2020

Muchas gracias por los inconvenientes, una disculpa por los inconvenientes durante su estancia. Estamos trabajando para la mejora de los servicios y sus comentarios nos ayudan a mejorar. Estamos a sus órdenes.

url importing http://www.orbitz.com/Mazatlán-Hotels-Diamond-Bay.h31861557-p2.Hotel-Reviews
There was an error importing /Mazatlán-Hotels-Diamond-Bay.h31861557-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Mazatlán-Hotels-Diamond-Bay.h31861557-p2.Hotel-Reviews

Frequently asked questions