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Diamond Bay

3.5 star property
Hotel in Mazatlán with a 24-hour front desk and an outdoor pool

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Photo gallery for Diamond Bay

Guests can enjoy a refreshing swim in the resort's large pool surrounded by lush landscaped gardens.
Guests are warmly welcomed at the reception desk, where friendly staff are happy to assist with check-in and answer any questions.
Couples can stroll hand in hand along the beach.
Enjoy meal preparation in this sleek kitchen with a refrigerator, dishwasher, and microwave.
Two double beds, a desk, and a seating area make this room a comfortable retreat.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Pool
  • Housekeeping
  • Room service

Explore the area

Map
Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100
  • Mazagua Aquatic Park
    ‪3 min drive‬
  • Witches Beach
    ‪4 min drive‬
  • Cerritos Beach
    ‪10 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

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Room options

View all photos for Studio

Studio | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Studio

  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms | Living room | Flat-screen TV

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

7.0 out of 10
Good
(14 reviews)
  • 635 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Mazatlán

Located in Cerritos, Diamond Bay is within 2 miles (3 km) of sights such as Mazagua Aquatic Park and Witches Beach. This 3.5-star hotel has 37 rooms and welcomes guests with a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Mazagua Aquatic Park - 3 min drive - 1.2 miles
  • Witches Beach - 4 min drive - 1.7 miles
  • Mazatlan International Center - 7 min drive - 2.7 miles
  • Galerias Mazatlan - 9 min drive - 3.6 miles
  • Cerritos Beach - 10 min drive - 4.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Kelly's Bar - ‬7 min walk
  • ‪The Bistro - ‬13 min walk
  • ‪Pacha Mama - ‬10 min drive
  • ‪Playa Brujas - ‬5 min drive
  • ‪La Cordeliere - ‬7 min walk

About this property

Diamond Bay

Hotel in Mazatlán with a 24-hour front desk and an outdoor pool
Guests of Diamond Bay enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a garden and a picnic area.
Flat-screen TVs come with cable channels. Bathrooms have free toiletries and slippers. Kitchenettes, refrigerators, and stovetops are also standard.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

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9.2 out of 10, Wonderful, 1,552 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee: MXN 120 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Late-night room service
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately MXN 120 per person
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán

Frequently asked questions

Are free cancellation options available at Diamond Bay?

Diamond Bay provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do around Diamond Bay?

This hotel is situated in Cerritos, close to Cerritos Beach, Mazagua Aquatic Park, and Witches Beach. You'll also find Galerias Mazatlan and Bula within a short drive.

Is there parking available at Diamond Bay?

Yes, self parking is offered for free at the hotel.

Does Diamond Bay include a casino at the property?

No, Diamond Bay doesn't have a casino.

Will I find an indoor pool at Diamond Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Diamond Bay?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Diamond Bay?

No, this hotel doesn't have a spa tub.

Does Diamond Bay feature a restaurant that includes a breakfast menu?

Yes, Diamond Bay serves an English breakfast for a surcharge from its restaurant.

Will Diamond Bay allow pets to stay for free?

No, pets and service animals aren't allowed at Diamond Bay.

Does Diamond Bay have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Diamond Bay?

The closest major airport to Diamond Bay is General Rafael Buelna Intl. Airport (MZT), which is 22.2 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Diamond Bay?

No, there aren't any guestrooms with balconies at Diamond Bay.

Diamond Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 140 out of 378 reviews
Rating 8 - Good. 93 out of 378 reviews
Rating 6 - Okay. 71 out of 378 reviews
Rating 4 - Poor. 33 out of 378 reviews
Rating 2 - Terrible. 41 out of 378 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Maribel

No WiFi in rooms
Stayed 4 nights in Apr 2025

6/10 Okay

sol

Disliked: Property conditions & facilities

Poor showing

Restaurant not open. No coffee available. No ice. minimal towels. no phones in room. had to walk to front desk to ask for anything. Hotel was empty. Rooms needed upgrade.
Stayed 1 night in Apr 2025

10/10 Excellent

Olinda Nancy

Traveled with partner
Only one restaurant and it’s always close. Everything is far 215-20mins
Stayed 8 nights in Feb 2025

8/10 Good

Carolina

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
My cousin had her wedding here and i was terrified staying here bc of the reviews as im pretty picky and usually travel with my own sheets! So the wedding was the most beautiful wedding ever. Our room was in the main building it was huge, clean and beautiful view. Full kitchen 2 full baths, bedroom was a good size. Bed were hard but surprisingly comfortable. Only bad thing is train tracks are right next to the hotel and almost every morning at 6am it would wake us up. The hotel was dead no people except my family and i. About 30 of us. Everyone raved about their room expect one family that stayed in the villas by pool area. Those seem out dated and old so main building is the way to go. Bar was not open ever. Restaurants food was not bad but horrible service tooook forever to get our drink order, food, check even though it wasnt busy at all. Little store remains locked so when u want to go in to buy something u have to ask front desk to open it. Pool was cold but kids had a blast. House keepers where great and getting transportation was easy! I would stay again but they definitely need to work on the customer service and restaurant situation. Dont know how they stay in business with no people there. They would have made great money had the bar been open for my family that loved to drink.
Stayed 3 nights in Mar 2025

8/10 Good

Ken

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamind Bay Boutique Resort - February 2925.

A nice quiet resort on a semi-secluded beach, with the exception of a party going on at a nearby resirt. Fortunately the loud music ended by midnight. The rooms were very comfortable however the ceiling fan didn't work in one (room 108) ans the a/c wasn't working in another room we were using (room 106). The pool was clean, although the temperature was a little cool, but you adjusted after a few seconds in the water. The lounge chairs by the pool were hit or miss, and at least one broke while one of us was sitting in it. There was a limited number of chairs available, however, as there weren't too many guests, this wasn't an issue. All in all, a nice stay and we will probably go there again in the future.
Stayed 2 nights in Feb 2025

6/10 Okay

Greg, Lake Stevens

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice property for the discounted price we got but other than a bed the hotel had little to nothing to offer. Pool seemed to be losing water, it was about 12-15 inches below what was the water level at one point. No food or drink available or allowed at the pool. No WIFI accept in the lobby. Literally about 100 ft from the train tracks so plan to get up early. Not sure if it was lack of customers but them seemed to be struggling in many areas, I wish them luck
Stayed 8 nights in Feb 2025

10/10 Excellent

Agatha

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities

Uncomfortable bed unfortunately

Nice and quiet area, it’s good to drive or you’ll spend lots of time in taxis. Room was spacious and decent but the bed, sheets and pillows were really uncomfortable, hence my poor rating
Stayed 2 nights in Jan 2025

2/10 Terrible

Stuart

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurant was not available as advertised no coffee available as advertised staff was very short and unhelpful, would not recommend this hotel to anyone, I usually try not to give bad reviews but this was one of the worst stays we have had
Stayed 2 nights in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

8/10 Good

Maria E

Stayed 2 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a ways from everything. Restaurant was never open when I was on the property. The building and grounds were lovely. View and sound of waves was wonderful.
Stayed 2 nights in Nov 2024

2/10 Terrible

Irma

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no power. They transferred me to a different hotel which was very small, dirty and very unsafe. 2 hotel guests were murdered by the elevators
Stayed 3 nights in Nov 2024

10/10 Excellent

Jared

Stayed 2 nights in Jul 2024

2/10 Terrible

zayra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty even after it was cleaned, roaches in the hallway staff was unfriendly
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

10/10 Excellent

Michel

Stayed 2 nights in Jun 2024

8/10 Good

Rosa Aide

Stayed 2 nights in May 2024

8/10 Good

Jesus

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inconvenient that there was a fee for a guest to visit the hotel or basically visit you. Also, if you’re on ground level beware of frogs entering your bedroom.
Stayed 5 nights in May 2024

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small property. Staff is very friendly!
Stayed 3 nights in May 2024

8/10 Good

Andrea

Stayed 3 nights in May 2024

8/10 Good

Jose

Stayed 3 nights in Mar 2024

2/10 Terrible

Adolfo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in bad shape
Stayed 1 night in May 2024

8/10 Good

ANA, MASON CITY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Adrian

Disliked: Staff & service
Staff was rude and was difficult to get around without them policing who you were.
Stayed 3 nights in May 2024