Diamond Bay

3.5 star property
Hotel in Mazatlán with a 24-hour front desk and an outdoor pool

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Photo gallery for Diamond Bay

Terrace/patio
Junior Suite, 2 Queen Beds, Non Smoking | Balcony view
Lobby
Studio | Private kitchen | Fridge, stovetop, cookware/dishes/utensils
Beach nearby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100
  • Mazagua Aquatic Park
    ‪3 min drive‬
  • Witches Beach
    ‪4 min drive‬
  • Mazatlan International Center
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

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Room options

Studio

  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Junior Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

7.0 out of 10
Good
(14 reviews)
  • 635 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Mazatlán

Located in Cerritos, Diamond Bay is within 2 miles (3 km) of sights such as Mazagua Aquatic Park and Witches Beach. This 3.5-star hotel has 37 rooms and welcomes guests with a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Mazagua Aquatic Park - 3 min drive - 1.2 miles
  • Witches Beach - 4 min drive - 1.7 miles
  • Mazatlan International Center - 7 min drive - 2.7 miles
  • Galerias Mazatlan - 9 min drive - 3.6 miles
  • Cerritos Beach - 10 min drive - 4.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Kelly's Bar - ‬7 min walk
  • ‪The Bistro - ‬13 min walk
  • ‪Pacha Mama - ‬10 min drive
  • ‪Playa Brujas - ‬5 min drive
  • ‪La Cordeliere - ‬7 min walk

About this property

Diamond Bay

Hotel in Mazatlán with a 24-hour front desk and an outdoor pool
Guests of Diamond Bay enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a picnic area and a garden.
Flat-screen TVs come with cable channels. Bathrooms have free toiletries and slippers. Kitchenettes, refrigerators, and stovetops are also standard.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee: MXN 120 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Late-night room service
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately MXN 120 per person
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán

Frequently asked questions

Are free cancellation options available at Diamond Bay?

Diamond Bay provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do around Diamond Bay?

This hotel is situated in Cerritos, close to Cerritos Beach, Mazagua Aquatic Park, and Witches Beach. You'll also find Galerias Mazatlan and Bula within a short drive.

Is parking available on site at Diamond Bay?

Yes, self parking is offered for free at the hotel.

Does Diamond Bay include a casino at the property?

No, Diamond Bay doesn't have a casino.

Will I find an indoor pool at Diamond Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Diamond Bay good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Diamond Bay?

No, there isn't a spa tub at this hotel.

Does Diamond Bay feature a restaurant that includes a breakfast menu?

Yes, Diamond Bay serves an English breakfast for a surcharge from its restaurant.

Will Diamond Bay allow pets to stay for free?

No, pets and service animals aren't allowed at Diamond Bay.

Does Diamond Bay have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Diamond Bay?

The closest major airport to Diamond Bay is General Rafael Buelna Intl. Airport (MZT), which is 22.2 mi away (29 minutes by car).

Are there rooms with balconies at Diamond Bay?

No, there aren't any guestrooms with balconies at Diamond Bay.

Diamond Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 135 out of 373 reviews
Rating 8 - Good. 93 out of 373 reviews
Rating 6 - Okay. 71 out of 373 reviews
Rating 4 - Poor. 33 out of 373 reviews
Rating 2 - Terrible. 41 out of 373 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ken

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamind Bay Boutique Resort - February 2925.

A nice quiet resort on a semi-secluded beach, with the exception of a party going on at a nearby resirt. Fortunately the loud music ended by midnight. The rooms were very comfortable however the ceiling fan didn't work in one (room 108) ans the a/c wasn't working in another room we were using (room 106). The pool was clean, although the temperature was a little cool, but you adjusted after a few seconds in the water. The lounge chairs by the pool were hit or miss, and at least one broke while one of us was sitting in it. There was a limited number of chairs available, however, as there weren't too many guests, this wasn't an issue. All in all, a nice stay and we will probably go there again in the future.
Stayed 2 nights in Feb 2025

6/10 Okay

Greg, Lake Stevens

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice property for the discounted price we got but other than a bed the hotel had little to nothing to offer. Pool seemed to be losing water, it was about 12-15 inches below what was the water level at one point. No food or drink available or allowed at the pool. No WIFI accept in the lobby. Literally about 100 ft from the train tracks so plan to get up early. Not sure if it was lack of customers but them seemed to be struggling in many areas, I wish them luck
Stayed 8 nights in Feb 2025

10/10 Excellent

Agatha

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities

Uncomfortable bed unfortunately

Nice and quiet area, it’s good to drive or you’ll spend lots of time in taxis. Room was spacious and decent but the bed, sheets and pillows were really uncomfortable, hence my poor rating
Stayed 2 nights in Jan 2025

2/10 Terrible

Stuart

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurant was not available as advertised no coffee available as advertised staff was very short and unhelpful, would not recommend this hotel to anyone, I usually try not to give bad reviews but this was one of the worst stays we have had
Stayed 2 nights in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

8/10 Good

Maria E

Stayed 2 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a ways from everything. Restaurant was never open when I was on the property. The building and grounds were lovely. View and sound of waves was wonderful.
Stayed 2 nights in Nov 2024

2/10 Terrible

Irma

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no power. They transferred me to a different hotel which was very small, dirty and very unsafe. 2 hotel guests were murdered by the elevators
Stayed 3 nights in Nov 2024

10/10 Excellent

Jared

Stayed 2 nights in Jul 2024

2/10 Terrible

zayra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty even after it was cleaned, roaches in the hallway staff was unfriendly
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

10/10 Excellent

Michel

Stayed 2 nights in Jun 2024

8/10 Good

Rosa Aide

Stayed 2 nights in May 2024

8/10 Good

Jesus

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inconvenient that there was a fee for a guest to visit the hotel or basically visit you. Also, if you’re on ground level beware of frogs entering your bedroom.
Stayed 5 nights in May 2024

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small property. Staff is very friendly!
Stayed 3 nights in May 2024

8/10 Good

Andrea

Stayed 3 nights in May 2024

8/10 Good

Jose

Stayed 3 nights in Mar 2024

2/10 Terrible

Adolfo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in bad shape
Stayed 1 night in May 2024

8/10 Good

ANA, MASON CITY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Adrian

Disliked: Staff & service
Staff was rude and was difficult to get around without them policing who you were.
Stayed 3 nights in May 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the facility, room and service were great. My room, however, did not have Wifi. When I asked at front desk the attendant said WiFi was only available at the lobby. I was upset because the phone data reception was also very poor and I had to keep going to the lobby to send messages.
Stayed 3 nights in May 2024

8/10 Good

Damaris

Traveled with family
Liked: Cleanliness, staff & service, amenities
El hotel está muy bien, pero un poco descuidado. El sofá cama está incómodo, las chapas de los baños no cerraban bien al igual que una ventana. El lugar está muy bonito y tranquila y la vista a la playa es hermosa
Stayed 1 night in Apr 2024

10/10 Excellent

Louise

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Christian M

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024