Torrenza Boutique Resorts4.0 out of 5.0
Recent guest reviews
Arrived and decided to eat lunch and no beef and no shrimp so our menu options dropped dramatically. 4 people staying in our room and we got 2 towels. Pool temp was too cold and hot tub seemed to be 160. Called to see if they could turn it down and several hours later it was just barely tolerable. Water temps in shower luke warm. Not advise to stay here!
Dirty sheets and towels, old worn out furniture, REALLY wobbly ceiling fan. Don't be surprised if you book this hotel and your room looks NOTHING like the photos online! We chose this as a timeshare exchange and had an oceanfront junior suite that was in dire need of a renovation. We couldn't use our patio, as there was no patio furniture. Weeks filled the space between the patio and pool. The lounge chairs around the pool were covered in bird poop, the hot tub was full of scum, and the pool was less than sparkling. We left after ONE night. The manager offered to put us in a renovated room, but we chose to leave since we should have been put in a nice room to begin with! We reported this to Interval International and RCI, both of which we are members. Really, one of the worst places to stay in Mazatlán. I lived there for 7 years and since moving back to the US, I have visited Mazatlán 11 times in the past 13 months and stayed in 7 different hotels, so I have some basis for comparison. Go somewhere else!
Big mistake, do not stay here you will not sleep, seems to be party central with a lot of noise all night long it is a dive! i would not recommend it to anyone even for a one night stay it its terrible
I went for a presentation to see this resort and what it had to offer. The demo unit was beautiful and spacious. I was impressed with each unit having identical amenities and they offered two options to stay. either a hotel style room or a fully equipped apartment with kitchen, living room and bathroom. I had a breakfast and toured the whole resort ground. They were beaufiful and the breakfast food was great.
Torrenza Mazatlan presents itself as a luxury boutique hotel. In fact, it is mediocre by American standards. On our first night we arrived to a relatively empty hotel. We were shown to an interior Masters Suite with no view. We requested a room overlooking the water. We were shown a Junior Suite overlooking the water, but there was no electricity. The next day anther couple checked into the Junior Suite. I'm sure they turned the electricity off to force us to stay in a less sell-able room. In any case, were kept awake by a party till 2 AM and awoken at 7 to loud construction. Our showers were lukewarm.
We picked this hotel as a part of our time share options. The infinity pool was gorgeous at the edge of the property were you can see the ocean...BUT there's no beach were you can walk. Like the other reviews I read, we had so many issues with the hot water, after the 3rd day of constantly complaining they told us that since it was low season they turn off the water heaters so if we wanted to have hot water we should call 5 min in advance so they could turn on the water heater...seriously? Other guests at the pool were complaining about the same water issue. They were 2 blinds missing at the window in our room, we reported this issue until we finally gave up calling to the front desk for hot water and missing blinds. The pool was nice but we decided to jump in the jacuzzi...big mistake, since it was at night we didn't realize the water was yellowish, and when we turn on the bubbles we realized the water was stinky! My swimsuit got stinky and yellowish for days! I had to wash it 4 times! Restaurant wasn't open most of the time so we only used it one time. I think is overpriced for the amenities and bad service we had.
Super dishonest lying scum you won't get your money el bandiidos we have done a few timeshares and they pay .this outfit is horrible .always get your money first or you will never get sit at all when we got there everyone spoke perfect English when we ask why we weren't getting outer 5000 pesos no one. Could speak English. Too bad there isn't an organization you could file a complaint withu
Good service in the recepcion. Excelent price per night, good breakfast, the room was clean and very good size. Swiming pool is in front of the sea. Fabuolus views of the sea. Te relation price-service is amazing.
Es indignante que se atrevan a catalogarlo como hotel boutique cuando las habitaciones son un asco al igual que el inmobiliario. Cucarachas y suciedad en la habitación. El equipo de la cocina sucio y viejo. El aire acondicionado en condiciones no satisfactorias.
El personal tiene muy buena actitud . Alejandro que está en la recepción nos ayudo a limpiar la habitación y a cambiar el horno . Este lugar carece de limpieza y orden Anexo foto del horno al recibir la habitación
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool and indoor pool
Located in Marina Mazatlan, Torrenza Boutique Resorts is within 2 miles (3 km) of sights such as Cerritos Beach and Galerias Mazatlan. This 30-room, 4-star aparthotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi. Also near this Mazatlan aparthotel are Mazagua Aquatic Park and Mazatlan International Center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 11 AM.
The 30 individually decorated apartments feature kitchens and balconies. 32-inch TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers, and memory foam beds with Egyptian cotton sheets ensure a restful night. IPod docks, coffee makers, and ceiling fans are also standard.
Torrenza Boutique Resorts features an indoor pool, an outdoor pool, and a children's pool. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this family-friendly aparthotel include a fitness center, a spa tub, and a steam room.
Reviews from Trip Advisor
28% of guests recommend this hotelTotal of 25 reviews