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The Palms Resort of Mazatlan

Property class: 3

Choose dates to view prices

Photo gallery for The Palms Resort of Mazatlan

A poolside area with lounge chairs and umbrellas, overlooking a beach and ocean.
A pathway leading to a building with multiple balconies, surrounded by lush greenery and palm trees.
A modern lobby with a reception desk, potted plants, and a staircase leading to upper floors.
A breakfast table with a plate of food, a cup of coffee, and a menu.
A clear blue pool with a view of the ocean and distant hills.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Sábalo
    ‪12 min walk‬
  • Place, Punta Camaron Beach
    ‪3 min drive‬
  • Place, El Cid Country Club Golf Course
    ‪5 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Queen Room with City View

A hotel room with a bed, two bedside tables, a nightstand, a lamp, a painting on the wall, and a tiled floor.

Superior Queen Room with City View

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with a bed, bedside tables, lamps, a chair, and a painting on the wall.

Standard Room, 2 Double Beds, City View

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, Ocean View

A hotel room with two beds, a desk, a lamp, and a painting.

Suite, Ocean View

8.4 out of 10
Very good
(20 reviews)
  • Ocean view
  • 7190 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Ocean View

A hotel room with a bed, a painting on the wall, a lamp, and a view of the outdoors through a sliding door.

Superior Room, 1 Queen Bed, Ocean View

9.0 out of 10
Wonderful
(46 reviews)
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, City View

A hotel room with a bed, a nightstand, a lamp, a painting on the wall, and a door.

Superior Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(57 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Ocean View

A hotel room with two beds, a television, a desk, and a balcony with a view of the ocean.

Standard Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(64 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite With Ocean View

A hotel room with a large bed, a bedside table with a lamp, a painting on the wall, and a window with curtains.

Suite With Ocean View

  • Sleeps 2
  • Free WiFi

About the neighborhood

Mazatlán

Located in Zona Dorada within 2 miles (3 km) of The Mazatlan Malecón, The Palms Resort of Mazatlan is within a few miles (5 km) of other popular sights such as Playa Brujas. This 189-room, 3-star resort welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Sábalo - 12 min walk - 0.7 miles
  • Punta Camaron Beach - 3 min drive - 1.2 miles
  • MonteCarlo Casino - 3 min drive - 1.5 miles
  • Sea Shell City Museum - 4 min drive - 1.5 miles
  • El Cid Country Club Golf Course - 5 min drive - 1.2 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 31 min drive

Restaurants

  • ‪Angelo's - ‬17 min walk
  • ‪La Fifi - ‬18 min walk
  • ‪Panamá Zona Dorada - ‬2 min drive
  • ‪Lucky B's - ‬2 min drive
  • ‪La Catrina Restaurant y Cantina - ‬12 min walk

About this property

The Palms Resort of Mazatlan

The Palms Resort of Mazatlan features an outdoor pool, a children's pool, and a gym. A stay here includes free valet parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach resort include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, free local calls, and safes are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 265 to 400 for adults and MXN 265 to 400 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Pool Bar
  • Restaurant Panama

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (7,973 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 400.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children
  • Rollaway bed fee: MXN 400.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

Is a free cancellation option available at The Palms Resort of Mazatlan?

The Palms Resort of Mazatlan provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Palms Resort of Mazatlan?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at The Palms Resort of Mazatlan on Aug 26, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Palms Resort of Mazatlan?

This resort is situated in Zona Dorada within a short 13-minute walk of Playa Sábalo. You'll also find The Mazatlan Malecón and El Cid Country Club Golf Course within a short drive.

Is there parking available at The Palms Resort of Mazatlan?

Yes, uncovered valet parking is offered for free at the resort. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Is there a spa at The Palms Resort of Mazatlan?

Spa services at the resort include massages.

Does The Palms Resort of Mazatlan feature a casino?

No, The Palms Resort of Mazatlan doesn't have a casino.

Is there an indoor pool at The Palms Resort of Mazatlan?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about The Palms Resort of Mazatlan?

This beachfront resort offers plenty of amenities for couples including a beachfront restaurant, an outdoor pool, and a swim-up bar.

Are there hot tubs at The Palms Resort of Mazatlan?

No, there isn't a spa tub at this resort.

Does The Palms Resort of Mazatlan have a restaurant with a breakfast menu?

Yes, The Palms Resort of Mazatlan serves a cooked-to-order breakfast for a surcharge each morning at Restaurant Panama.

Does The Palms Resort of Mazatlan allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Palms Resort of Mazatlan.

Are there connecting rooms at The Palms Resort of Mazatlan?

Yes, this resort has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Palms Resort of Mazatlan?

The closest major airport to The Palms Resort of Mazatlan is General Rafael Buelna Intl. Airport (MZT), which is 21.6 mi away (31 minutes by car).

Are there rooms with balconies at The Palms Resort of Mazatlan?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean and city views.

Does The Palms Resort of Mazatlan have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Palms Resort of Mazatlan.

The Palms Resort of Mazatlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 719 out of 1179 reviews
Rating 8 - Good. 260 out of 1179 reviews
Rating 6 - Okay. 113 out of 1179 reviews
Rating 4 - Poor. 54 out of 1179 reviews
Rating 2 - Terrible. 33 out of 1179 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services, the best restaurant in town panama is there, super recommended
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff verry nice
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

jose salome

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

octaviano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Lizbeth Galaz

Todo excelente
Stayed 1 night in May 2026
Verified review

8/10 Good

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit dated but clean, beautiful pool area, good restaurant!!
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous, everything was clean. Parking was a little busy but other then that all was good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
A great place on the beach!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la vista
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ana Patricia

Great service, great food, excellent view.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Wendy

Great location, great room
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. The food at the swim bar was excellent kind of slow but all in all we love it there.
Stayed 16 nights in Mar 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, pool was beautiful and food was good.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean,food was delicious we will be back.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

María Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service
It’s very convenient with the Panama restaurant but it’s time to update the hotel. Staff is very friendly and helpful and room very clean.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff, very nice pool, large room but the bed was mediocre
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Jorge

Beach front, great service.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Raid

Liked: Amenities
The location and the views of the ocean
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ernestina

Liked: Cleanliness, amenities, property conditions & facilities
The view that webhad un our room to the icean was amazing. The food was delicious. We had an amazing stayed in The Palms.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay, I would definitely come back.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Madonna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff. Amazing remodel pool and deck area!
Stayed 2 nights in Feb 2026