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Recent guest reviews

Short walk to the beach, chairs and umbrellas available for hotel guest on the sand with food and drink delivery to tables. Limited amount amount of chairs and tables.

The staff was very responsive and helpful. The beds were comfortable. Ocean view was great. We did see a few bugs in our room and they moved us to another room. Breakfast was great and you can eat looking out over the ocean. We were able to tip one of the workers and they moved lounge chairs to a palapa on the beach for us for the day. Drinks from the bar were not very good. The beach is clean and great for walking. There are many traveling bands on the beach, which can be a bit annoying. The hotel is a great location with many shops and restaurants near by. This is our 2nd visit. We would definitely stay here again.

The location to the beach and view were excellent. The wi-fi was very bad and the shower drained very poorly.

The only thing that sucks badly was the WiFi. Terrible. Oh. And the guy who checked us in. Jaime. He too sucked

All Good nice nice nice great service. Will keep using

I had a wonderful visit . Check in the first day wasn’t the best it took 3 hrs before I had a room the guy behind the desk said it was being cleaned. . Everyone had their rooms already. I got the suite and that night it was first floor over the band and bar. The room hadn’t been cleaned and he thought it was funny when he gave me the room . The next morning I told another front desk person about my experience and they gave me s choice of two lovely suites she is one of the best front desk employee. I enjoyed my visit and the rest of the staff was very friendly and helpful.

Location was great. Food was good! Staff was friendly.

A/C not working and rude manager. Terrible customer service. A lot of inconvinients in room.

Rented a junior suite. They had to move us on the second day because a water pipe had broken below our bathroom and they had to rip up floor. Next room was the same as the first but had a distinct odor of either natural gas or sewer gas in the kitchen. Had to leave the patio door open for the entire 3 weeks we were there. They looked at it and said it was fixed but it wasn't. Finally the maid put baking soda below the sink and stove top, but it did not help.

location is a big asset for this hotel;...beach front, restaurants, bars and shopping

Close to shopping and clubs and views of two little "islands" from the room.

The staff was rude, did not welcome us and looked at us like we were idiots. The room cockroaches. And someone I'm the hotel made a threaten call to our room asking us not to leave the room, asking us if we had money or something of value and we denied cooperation they were going to shoot us.

the hotel is very clean staff is very nice the pool could be heat but i went swimming every day its in a very good location easy to shop good food all around no loud music at night not a place for young party goers we had a wounder full three week holiday Larry and Irma

It is over priced for what you get, the sink in the bathroom was half plugged, it is a 50 to 60 dollar room not 98 what we paid

This is a great location but they just let the maintainance go. Not friendly and not very clean. The whole 3 weeks that we were there they never sweep or swabbed the tile area around the pool nor did they clean the poolside tables and chairs. The first room they tried to check us into was terrible. We complained and got the room that we had paid for. Good location but no atmosphere.

The room we were given when we 1st got there was basically uninhabitable. The windows didn't close ad the patio door was the same. The wind howled through the doors and windows so bad that the drapes which were unlined blew from the wind. The dresser was an old wooden dresser and the drawers did not work. The frig was caked with frost build up and didn't keep stuff cold. The tile on the walls looked like a kid put it on and was not grouted. The bathroom was disgusting. The beds were so hard you could not rest on them and the room was so noisy you couldn't sleep anyway. had to buy bug spray to kill all the bug and ants crawling around. The next room cost $30 per night more and although was up graded and cleaner it was still noisy. You could hear people talking in rooms on both sides. The beds were better and so was the frig and this one had a microwave. The hotel staff was unfriendly with the exception of the front desk. The bell boys wouldn't even acknowledge we were there. The hotel staff let people that didn't even stay there lay out by the pool and use up lounge chairs intended for guests. They also even reserved lounge chairs for people not staying at the hotel. Many of these people came packing a backpack loaded with their own towels along with food and drink. Some of the guests would use 3 tables with umbrella's and up to 6 lounge chairs in different locations around the pool to get sun or shade whenever they wanted either. They have two pools and neither is heated so it was to cold to swim. The ocean was warmer than the pool. Had food once from the restaurant and to be safe I had chicken strips that I was unable to eat. The fries were ok but anyone can make a french fry No tv news channels in english. They did have some movies in english with spanish subtitles. In general the hotel is in dire need of upgrading inside and out. Over all this was a really bad experience. I felt like I was treated like an unwanted guest for all 28 days I was there. I would have booked this hotel directly I would have demanded my money back the 1st night.

I really enjoy staying at this hotel cause the staff are so helpful and the location is perfect. The restaurants I like are within walking distance and there is plenty of entertainment.

The Las Flores is older so the rooms have not been updated. The bed was very very hard until I asked for and received immediately a foamy for the bed. The staff are very helpful and nice, especially the waiters at the pool area...unbelievably friendly and efficient. The hotel is very clean and the location of this hotel could not get any better. We will stay there again.

Avenida Playa Gaviotas 212 Mazatlan SIN

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Located in Zona Dorada within 2 miles (3 km) of El Cid Country Club Golf Course, Las Flores Beach Resort is within a few miles (5 km) of other popular sights such as Mazatlan Aquarium. This 119-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free self parking.


Dining

This hotel is home to a family restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to noon.


Rooms

All 119 air-conditioned rooms feature safes. Flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries.


Property features

Guests of Las Flores Beach Resort enjoy features like 2 outdoor pools, free WiFi in public areas, and a conference center. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach hotel include a terrace, laundry facilities, and a garden.

Room options

Junior Studio Suite, Kitchenette, Sea View

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Suite with Kitchenette

2 Double Beds | 2 Twin Sofa Beds | Sleeps 6

Superior Suite with Kitchenette, Sea View

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room

2 Double Beds | Sleeps 4

Guest reviews for Las Flores Beach Resort

Everyone (8) Business (1) Couples (25) Family (10) Other (9) Friends (5)
4
Partner Couples

Short walk to the beach, chairs and umbrellas available for hotel guest on the sand with food and drink delivery to tables. Limited amount amount of chairs and tables.

By on Jun 1, 2021

Review comment responded on Jul 22, 2021

Thank you very much for your comments and according to them, it is a pleasure to know your point of view and above all to notify us of your good stay in our facilities, for us it is of the utmost importance the attention given to you in our property, This motivates us to continue to be better ... Hopefully we can receive and serve you again in this your beach house. Hotel Las Flores Beach Resort Mazatlan, Sinaloa Mexico ...

4
Partner Couples Friends Family

The staff was very responsive and helpful. The beds were comfortable. Ocean view was great. We did see a few bugs in our room and they moved us to another room. Breakfast was great and you can eat looking out over the ocean. We were able to tip one of the workers and they moved lounge chairs to a palapa on the beach for us for the day. Drinks from the bar were not very good. The beach is clean and great for walking. There are many traveling bands on the beach, which can be a bit annoying. The hotel is a great location with many shops and restaurants near by. This is our 2nd visit. We would definitely stay here again.

By on Mar 18, 2021

Review comment responded on Apr 9, 2021

Thank you very much for your comments and according to them, it is a pleasure to know your point of view and above all to notify us of your good stay in our facilities, for us it is of the utmost importance the attention given to you in our property, This motivates us to continue to be better ... Hopefully we can receive and serve you again in this your beach house. Hotel Las Flores Beach Resort Mazatlan, Sinaloa Mexico ...

4
Everyone

The location to the beach and view were excellent. The wi-fi was very bad and the shower drained very poorly.

By on Feb 17, 2020

Review comment responded on Mar 5, 2020

Thank you very much for your comments, for us it is of great importance to know your opinion regarding our property, since, with these we can work to better our service. According to them, you are informed that each of our departments will be notified to take action on the matter. Thank you very much for your understanding. Regards!

4
Partner Couples

The only thing that sucks badly was the WiFi. Terrible. Oh. And the guy who checked us in. Jaime. He too sucked

By on Feb 1, 2020

Review comment responded on Mar 5, 2020

Thank you very much for your comments, for us it is of great importance to know your opinion regarding our property, since, with these we can work to better our service. According to them, you are informed that each of our departments will be notified to take action on the matter. Thank you very much for your understanding. Regards!

4
Everyone

By on Sep 6, 2019

Review comment responded on Oct 5, 2019

Buenas tardes Muchas gracias por sus comentarios y de acuerdo a los mismos, es un gusto el saber su punto de vista y sobre todo el notificarnos de su buena estancia en nuestras instalaciones, para nosotros es de suma importancia la atención que se les brinda en nuestra propiedad, con esto nos motiva a seguir siendo mejores… Esperemos el poder recibirlos y atenderlos nuevamente en este su casa de playa Hotel Las Flores Beach Resort Mazatlán, Sinaloa México… Sin más por el momento, Saludos!

5
Everyone

All Good nice nice nice great service. Will keep using

By on Sep 4, 2019

Review comment responded on Oct 10, 2019

Thanks so much for your preference. we hope see you soon.

2
Everyone

By on Mar 9, 2019

Review comment responded on Apr 30, 2019

Muchas gracias por sus comentarios y de acuerdo a los mismos, es un gusto el saber su punto de vista y sobre todo el notificarnos de su buena estancia en nuestras instalaciones, para nosotros es de suma importancia la atención que se les brinda en nuestra propiedad, con esto nos motiva a seguir siendo mejores… Esperemos el poder recibirlos y atenderlos nuevamente en este su casa de playa Hotel Las Flores Beach Resort Mazatlán, Sinaloa México… Sin más por el momento, Saludos!

4
Everyone

I had a wonderful visit . Check in the first day wasn’t the best it took 3 hrs before I had a room the guy behind the desk said it was being cleaned. . Everyone had their rooms already. I got the suite and that night it was first floor over the band and bar. The room hadn’t been cleaned and he thought it was funny when he gave me the room . The next morning I told another front desk person about my experience and they gave me s choice of two lovely suites she is one of the best front desk employee. I enjoyed my visit and the rest of the staff was very friendly and helpful.

By on Jan 26, 2019

Review comment responded on Mar 25, 2019

Buenas tardes Muchas gracias por sus comentarios y de acuerdo a los mismos, es un gusto el saber su punto de vista y sobre todo el notificarnos de su buena estancia en nuestras instalaciones, para nosotros es de suma importancia la atención que se les brinda en nuestra propiedad, con esto nos motiva a seguir siendo mejores… Esperemos el poder recibirlos y atenderlos nuevamente en este su casa de playa Hotel Las Flores Beach Resort Mazatlán, Sinaloa México… Sin más por el momento, Saludos!

5
Everyone

Location was great. Food was good! Staff was friendly.

By on Mar 30, 2018

2

good hotel location

Everyone

A/C not working and rude manager. Terrible customer service. A lot of inconvinients in room.

By , from San Jose, Ca on Feb 23, 2018

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