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Recent guest reviews

MANAGER..Analilia Barron **ABUSEPOWER ** she Need training bad costume service Need Respect costume . 🙂 Nice hotel excelent location &safe. Super nice Room.view beach 🏖️Hotel todos super bien bonita Vita a la playa cuarto con cocina y buena locación 😭 pero la gerente ANALILIA B. abusa del poder no sabe controlar un pequeño ploblema

it was in the middle of every thing

This is the worst hotel ever! One of the beds had dry blood all over the pillow and sheets. Unfortunately we were so tired when we got there we didn’t realize it till the check out time. My poor son slept on it and now I feel disgusted about it. And very mad at myself for not checking the beds out when we got there! Take this dirty hotel off Orbitz.

Short walk to the beach, chairs and umbrellas available for hotel guest on the sand with food and drink delivery to tables. Limited amount amount of chairs and tables.

The staff was very responsive and helpful. The beds were comfortable. Ocean view was great. We did see a few bugs in our room and they moved us to another room. Breakfast was great and you can eat looking out over the ocean. We were able to tip one of the workers and they moved lounge chairs to a palapa on the beach for us for the day. Drinks from the bar were not very good. The beach is clean and great for walking. There are many traveling bands on the beach, which can be a bit annoying. The hotel is a great location with many shops and restaurants near by. This is our 2nd visit. We would definitely stay here again.

The location to the beach and view were excellent. The wi-fi was very bad and the shower drained very poorly.

The only thing that sucks badly was the WiFi. Terrible. Oh. And the guy who checked us in. Jaime. He too sucked

All Good nice nice nice great service. Will keep using

I had a wonderful visit . Check in the first day wasn’t the best it took 3 hrs before I had a room the guy behind the desk said it was being cleaned. . Everyone had their rooms already. I got the suite and that night it was first floor over the band and bar. The room hadn’t been cleaned and he thought it was funny when he gave me the room . The next morning I told another front desk person about my experience and they gave me s choice of two lovely suites she is one of the best front desk employee. I enjoyed my visit and the rest of the staff was very friendly and helpful.

Location was great. Food was good! Staff was friendly.

A/C not working and rude manager. Terrible customer service. A lot of inconvinients in room.

Rented a junior suite. They had to move us on the second day because a water pipe had broken below our bathroom and they had to rip up floor. Next room was the same as the first but had a distinct odor of either natural gas or sewer gas in the kitchen. Had to leave the patio door open for the entire 3 weeks we were there. They looked at it and said it was fixed but it wasn't. Finally the maid put baking soda below the sink and stove top, but it did not help.

location is a big asset for this hotel;...beach front, restaurants, bars and shopping

Close to shopping and clubs and views of two little "islands" from the room.

The staff was rude, did not welcome us and looked at us like we were idiots. The room cockroaches. And someone I'm the hotel made a threaten call to our room asking us not to leave the room, asking us if we had money or something of value and we denied cooperation they were going to shoot us.

the hotel is very clean staff is very nice the pool could be heat but i went swimming every day its in a very good location easy to shop good food all around no loud music at night not a place for young party goers we had a wounder full three week holiday Larry and Irma

It is over priced for what you get, the sink in the bathroom was half plugged, it is a 50 to 60 dollar room not 98 what we paid

Avenida Playa Gaviotas 212 Mazatlán SIN

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Located in Zona Dorada, Las Flores Beach Resort is next to Islands and Protected Areas of the Gulf of California and Islas de Mazatlan Ecological Reserve. This 119-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free self parking.


Dining

This hotel is home to a family restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to noon.


Rooms

Flat-screen TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Safes are also standard.


Property features

Guests of Las Flores Beach Resort enjoy features like 2 outdoor pools, free WiFi in public areas, and a conference center. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include a terrace, laundry facilities, and a porter/bellhop.

Room options

Junior Studio Suite, Kitchenette, Sea View

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Suite with Kitchenette

2 Double Beds | 2 Twin Sofa Beds | Sleeps 6

Superior Suite with Kitchenette, Sea View

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room

2 Double Beds | Sleeps 4

Guest reviews for Las Flores Beach Resort

Everyone (9) Couples (24) Family (9) Other (9) Friends (5)
4
Partner Couples

MANAGER..Analilia Barron **ABUSEPOWER ** she Need training bad costume service Need Respect costume . 🙂 Nice hotel excelent location &safe. Super nice Room.view beach 🏖️Hotel todos super bien bonita Vita a la playa cuarto con cocina y buena locación 😭 pero la gerente ANALILIA B. abusa del poder no sabe controlar un pequeño ploblema

By on Mar 19, 2023

5
Friends

it was in the middle of every thing

By on Mar 18, 2023

4
Everyone

By on Mar 17, 2023

1
Family with small children

This is the worst hotel ever! One of the beds had dry blood all over the pillow and sheets. Unfortunately we were so tired when we got there we didn’t realize it till the check out time. My poor son slept on it and now I feel disgusted about it. And very mad at myself for not checking the beds out when we got there! Take this dirty hotel off Orbitz.

By on Dec 10, 2022

4
Partner Couples

Short walk to the beach, chairs and umbrellas available for hotel guest on the sand with food and drink delivery to tables. Limited amount amount of chairs and tables.

By on Jun 1, 2021

Review comment responded on Jul 22, 2021

Thank you very much for your comments and according to them, it is a pleasure to know your point of view and above all to notify us of your good stay in our facilities, for us it is of the utmost importance the attention given to you in our property, This motivates us to continue to be better ... Hopefully we can receive and serve you again in this your beach house. Hotel Las Flores Beach Resort Mazatlan, Sinaloa Mexico ...

4
Partner Couples Friends Family

The staff was very responsive and helpful. The beds were comfortable. Ocean view was great. We did see a few bugs in our room and they moved us to another room. Breakfast was great and you can eat looking out over the ocean. We were able to tip one of the workers and they moved lounge chairs to a palapa on the beach for us for the day. Drinks from the bar were not very good. The beach is clean and great for walking. There are many traveling bands on the beach, which can be a bit annoying. The hotel is a great location with many shops and restaurants near by. This is our 2nd visit. We would definitely stay here again.

By on Mar 18, 2021

Review comment responded on Apr 9, 2021

Thank you very much for your comments and according to them, it is a pleasure to know your point of view and above all to notify us of your good stay in our facilities, for us it is of the utmost importance the attention given to you in our property, This motivates us to continue to be better ... Hopefully we can receive and serve you again in this your beach house. Hotel Las Flores Beach Resort Mazatlan, Sinaloa Mexico ...

4
Everyone

The location to the beach and view were excellent. The wi-fi was very bad and the shower drained very poorly.

By on Feb 17, 2020

Review comment responded on Mar 5, 2020

Thank you very much for your comments, for us it is of great importance to know your opinion regarding our property, since, with these we can work to better our service. According to them, you are informed that each of our departments will be notified to take action on the matter. Thank you very much for your understanding. Regards!

4
Partner Couples

The only thing that sucks badly was the WiFi. Terrible. Oh. And the guy who checked us in. Jaime. He too sucked

By on Feb 1, 2020

Review comment responded on Mar 5, 2020

Thank you very much for your comments, for us it is of great importance to know your opinion regarding our property, since, with these we can work to better our service. According to them, you are informed that each of our departments will be notified to take action on the matter. Thank you very much for your understanding. Regards!

4
Everyone

By on Sep 6, 2019

Review comment responded on Oct 5, 2019

Buenas tardes Muchas gracias por sus comentarios y de acuerdo a los mismos, es un gusto el saber su punto de vista y sobre todo el notificarnos de su buena estancia en nuestras instalaciones, para nosotros es de suma importancia la atención que se les brinda en nuestra propiedad, con esto nos motiva a seguir siendo mejores… Esperemos el poder recibirlos y atenderlos nuevamente en este su casa de playa Hotel Las Flores Beach Resort Mazatlán, Sinaloa México… Sin más por el momento, Saludos!

5
Everyone

All Good nice nice nice great service. Will keep using

By on Sep 4, 2019

Review comment responded on Oct 10, 2019

Thanks so much for your preference. we hope see you soon.

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