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Holiday Inn Mayaguez and Tropical Casino by IHG

Property class: 3.5

Choose dates to view prices

Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

A pool area with a water fountain, lounge chairs, and umbrellas.
A hotel room with a bed, desk, TV, and a desk lamp.
A modern hotel with a white facade, multiple balconies, and lush greenery including palm trees.
A spacious lobby with a casino sign, comfortable seating, and a large window.
A spacious lobby with a casino, seating areas, and a reception desk.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680
  • Place, University of Puerto Rico Mayagüez Campus
    ‪3 min drive‬
  • Place, Parque Del Litoral
    ‪4 min drive‬
  • Place, Playa El Maní
    ‪6 min drive‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed

A hotel room with a sofa, armchair, coffee table, and a desk with a telephone.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 374 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.0 out of 10
Wonderful
(30 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Sunset View)

A hotel room with a bed, bedside lamps, a desk, and a chair.

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(14 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside lamps, a desk, and a chair.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(66 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(235 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds (Sunset View)

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds (Sunset View)

9.6 out of 10
Exceptional
(34 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

A hotel room with a large bed, a sofa, a desk, and a television.

Standard Room, 1 Queen Bed, Accessible Bathtub

9.4 out of 10
Exceptional
(23 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a sofa, a desk, and a television.

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

A hotel room with a large bed, a sofa, a desk, and a television.

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.8 out of 10
Exceptional
(8 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Mayagüez

Holiday Inn Mayaguez and Tropical Casino by IHG places you 2.7 mi (4.3 km) from University of Puerto Rico Mayagüez Campus. This 3.5-star hotel has 141 guestrooms and offers a casino, an outdoor pool, and free in-room WiFi.

What's nearby

  • University of Puerto Rico Mayagüez Campus - 3 min drive - 2.3 miles
  • Parque Del Litoral - 4 min drive - 3.0 miles
  • Art Deco Post Office - 6 min drive - 3.8 miles
  • Playa El Maní - 6 min drive - 2.8 miles
  • Yaguez Theater - 7 min drive - 4.0 miles

Getting around

  • Rafael Hernandez Airport (BQN) - 50 min drive

Restaurants

  • ‪Total Café Bonjour - ‬16 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Wendy’s - ‬16 min walk
  • ‪Pollo Tropical - ‬11 min walk
  • ‪Burger King - ‬12 min walk

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

Guests of Holiday Inn Mayaguez and Tropical Casino by IHG enjoy a casino, an outdoor pool, and a children's pool. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include refrigerators, coffee makers, and free newspapers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 24 to 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 24 to 34 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Frequently asked questions

Are free cancellation options available at Holiday Inn Mayaguez and Tropical Casino by IHG?

Holiday Inn Mayaguez and Tropical Casino by IHG provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino by IHG?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino by IHG on Nov 15, 2026 start from $168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Holiday Inn Mayaguez and Tropical Casino by IHG?

This hotel is located in Mayagüez, close to Plaza Colon, Mayagüez Mall, and Parque Del Litoral. You'll also find Yaguez Theater and Christopher Columbus Statue within a short drive.

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a casino on the premises?

Yes, Holiday Inn Mayaguez and Tropical Casino by IHG has a casino that's 8000 square feet and includes 8 gaming tables, 343 slot machines, and bingo.

Is there an indoor pool at Holiday Inn Mayaguez and Tropical Casino by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Does Holiday Inn Mayaguez and Tropical Casino by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Mayaguez and Tropical Casino by IHG serves buffet breakfast for a surcharge each morning at West Coast Bistro.

Does Holiday Inn Mayaguez and Tropical Casino by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Mayaguez and Tropical Casino by IHG.

What is the closest airport to Holiday Inn Mayaguez and Tropical Casino by IHG?

The closest major airport to Holiday Inn Mayaguez and Tropical Casino by IHG is Mayagüez (MAZ-Eugenio María de Hostos), which is 2.6 mi away (14 minutes by car). Another top airport is Rafael Hernandez Airport (BQN), which is located 20.6 mi away (50-minute drive).

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1020 out of 1346 reviews
Rating 8 - Good. 230 out of 1346 reviews
Rating 6 - Okay. 70 out of 1346 reviews
Rating 4 - Poor. 12 out of 1346 reviews
Rating 2 - Terrible. 14 out of 1346 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, the hotel is clean and the smell is pleasant. Perfect location, close to Cabo Rojo and Aguadilla. I’m coming back for sure!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Nice stay!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great Staff and clean rooms…
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking included, clean rooms, great amenities and great spot to enjoy the west side of the island.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, beds very spacious and comfortable. Staff friendly and helpful. I only wish they had room service from the restaurant.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and friendly staff. Food at restaurant and bar was delicious! Comfortable beds very clean rooms !!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the casino is right next door and has access through the lobby
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was super clean, staff very friendly, pool nice and clean, parking very convenient
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and Helpful Staff. Not crowded excellent for a weekend getaway.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good pool
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything its great every time we visit
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services, very clean , great breakfast. 100% recommended
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good service,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast should be a compliment included for guests !!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Nice hotel, good staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spotless room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and staff was very helpful and friendly.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice location, clean rooms.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed at this hotel for one night, but it served its purpose well. The hotel was clean, the room was comfortable, and the location was very convenient for my needs. While my stay was brief, I had a pleasant experience and would consider staying here again in the future.
Stayed 1 night in Apr 2026