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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property

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Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
Exterior
Lobby
Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680
  • Place, University of Puerto Rico Mayagüez Campus
    ‪3 min drive‬
  • Place, Parque Del Litoral
    ‪4 min drive‬
  • Place, Plaza Colon
    ‪6 min drive‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 374 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(27 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(12 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(57 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(210 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Sunset View)

9.4 out of 10
Exceptional
(33 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub

9.6 out of 10
Exceptional
(15 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.8 out of 10
Exceptional
(6 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Mayagüez

Holiday Inn Mayaguez and Tropical Casino by IHG places you 2.7 mi (4.3 km) from University of Puerto Rico Mayagüez Campus. This 3.5-star hotel has 141 guestrooms and offers a casino, an outdoor pool, and free in-room WiFi.

What's nearby

  • University of Puerto Rico Mayagüez Campus - 3 min drive - 2.3 miles
  • Parque Del Litoral - 4 min drive - 3.0 miles
  • Playa El Maní - 5 min drive - 2.8 miles
  • Yaguez Theater - 5 min drive - 4.0 miles
  • Plaza Colon - 6 min drive - 4.2 miles

Getting around

  • Rafael Hernandez Airport (BQN) - 50 min drive

Restaurants

  • ‪El Mesón Sandwiches - ‬4 min drive
  • ‪Total Café Bonjour - ‬16 min walk
  • ‪Ponderosa - ‬12 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Hacienda Latina - ‬4 min drive

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

Guests of Holiday Inn Mayaguez and Tropical Casino by IHG enjoy a casino, an outdoor pool, and a children's pool. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Mayaguez Tropical Casino

Holiday Inn Mayaguez Casino

Holiday Inn Tropical

Holiday Inn Tropical Hotel

Holiday Inn Tropical Hotel Mayaguez Casino

Holiday Inn Mayaguez Tropical Casino Hotel

Holiday Inn Tropical Casino Hotel

Holiday Inn Mayaguez Tropical Casino

Holiday Inn Tropical Casino

Frequently asked questions

Are free cancellation options available at Holiday Inn Mayaguez and Tropical Casino by IHG?

Holiday Inn Mayaguez and Tropical Casino by IHG provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino by IHG?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino by IHG on Jun 25, 2026 start from $164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Holiday Inn Mayaguez and Tropical Casino by IHG?

This hotel is located in Mayagüez, close to Balneario Tres Hermanos, Mayagüez Mall, and Plaza Colon. You'll also find Parque Del Litoral and Parque de los Próceres within a short drive.

Is there parking available at Holiday Inn Mayaguez and Tropical Casino by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a casino on the premises?

Yes, Holiday Inn Mayaguez and Tropical Casino by IHG has a casino that's 8000 square feet and includes 8 gaming tables, 343 slot machines, and bingo.

Is there an indoor pool at Holiday Inn Mayaguez and Tropical Casino by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Holiday Inn Mayaguez and Tropical Casino by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Mayaguez and Tropical Casino by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Mayaguez and Tropical Casino by IHG serves buffet breakfast for a surcharge each morning at West Coast Bistro.

Does Holiday Inn Mayaguez and Tropical Casino by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Mayaguez and Tropical Casino by IHG.

Does Holiday Inn Mayaguez and Tropical Casino by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Mayaguez and Tropical Casino by IHG?

The closest major airport to Holiday Inn Mayaguez and Tropical Casino by IHG is Mayagüez (MAZ-Eugenio María de Hostos), which is 2.6 mi away (14 minutes by car). Another top airport is Rafael Hernandez Airport (BQN), which is located 20.6 mi away (50-minute drive).

Are there rooms with balconies at Holiday Inn Mayaguez and Tropical Casino by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Mayaguez and Tropical Casino by IHG.

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 907 out of 1196 reviews
Rating 8 - Good. 209 out of 1196 reviews
Rating 6 - Okay. 58 out of 1196 reviews
Rating 4 - Poor. 10 out of 1196 reviews
Rating 2 - Terrible. 12 out of 1196 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Apr 2026

10/10 Excellent

Jocelyn, Humacao

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, excellent service
Stayed 2 nights in Nov 2025

10/10 Excellent

Abelardo

Stayed 1 night in Feb 2026

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Feb 2026

10/10 Excellent

Ricardo

Stayed 3 nights in Feb 2026

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and everyone was very welcoming.
Stayed 5 nights in Feb 2026

6/10 Okay

Jessica

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are old and sometimes smell old
Stayed 5 nights in Feb 2026

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spotless room.
Stayed 1 night in Feb 2026

10/10 Excellent

mary jovanna

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2026

10/10 Excellent

Luis A.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and facilities.
Stayed 1 night in Feb 2026

10/10 Excellent

Hector

Stayed 7 nights in Feb 2026

10/10 Excellent

Raul, ARECIBO

Stayed 2 nights in Feb 2026

8/10 Good

Mariluz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Todo excelente, lo único es que la piscina no tiene calentador y el agua estaba sumamente fria, demasiado fria. No pudimos disfrutarla como deseabamos.
Stayed 1 night in Feb 2026

10/10 Excellent

Julio, Sabana Hoyos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

fernando

Liked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Fred

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Service
Stayed 1 night in Jan 2026

10/10 Excellent

Arlene

Liked: Cleanliness, property conditions & facilities
Staff is very attentive
Stayed 2 nights in Dec 2025

10/10 Excellent

IVETTE

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jan 2026

8/10 Good

Hilda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It needed better vacuum
Stayed 1 night in Jan 2026

6/10 Okay

Jacqueline

Business traveler
Food wasn’t that great
Stayed 2 nights in Jan 2026

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities
Nice hotel, good staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Israel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast everything excelent .
Stayed 2 nights in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in Jan 2026

10/10 Excellent

Luis, Carolina

Stayed 1 night in Jan 2026

10/10 Excellent

Dharmendra

Stayed 1 night in Dec 2025

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