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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property

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Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Exterior
Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680
  • Place, University of Puerto Rico Mayagüez Campus
    ‪3 min drive‬
  • Place, Parque Del Litoral
    ‪4 min drive‬
  • Place, Plaza Colon
    ‪5 min drive‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 374 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(26 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(12 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(56 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(205 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Sunset View)

9.4 out of 10
Exceptional
(32 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.8 out of 10
Exceptional
(6 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Mayagüez

Holiday Inn Mayaguez and Tropical Casino by IHG places you 2.7 mi (4.3 km) from University of Puerto Rico Mayagüez Campus. This 3.5-star hotel has 141 guestrooms and offers a casino, an outdoor pool, and free in-room WiFi.

What's nearby

  • University of Puerto Rico Mayagüez Campus - 3 min drive - 2.1 miles
  • Parque Del Litoral - 4 min drive - 2.8 miles
  • Tropical Agriculture Research Station - 5 min drive - 3.4 miles
  • Plaza Colon - 5 min drive - 3.9 miles
  • Christopher Columbus Statue - 5 min drive - 3.9 miles

Getting around

  • Rafael Hernandez Airport (BQN) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬17 min walk
  • ‪El Mesón Sandwiches - ‬4 min drive
  • ‪Total Café Bonjour - ‬16 min walk
  • ‪Hacienda Latina - ‬4 min drive
  • ‪Ponderosa - ‬12 min walk

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

Guests of Holiday Inn Mayaguez and Tropical Casino by IHG enjoy a casino, an outdoor pool, and a children's pool. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Frequently asked questions

Are free cancellation options available at Holiday Inn Mayaguez and Tropical Casino by IHG?

Holiday Inn Mayaguez and Tropical Casino by IHG provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino by IHG?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino by IHG on May 4, 2026 start from $164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Holiday Inn Mayaguez and Tropical Casino by IHG?

This hotel is located in Mayagüez, close to Plaza Colon, Mayagüez Mall, and Parque Del Litoral. You'll also find Parque de los Próceres and Art Deco Post Office within a short drive.

Is there parking available at Holiday Inn Mayaguez and Tropical Casino by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a casino on the premises?

Yes, Holiday Inn Mayaguez and Tropical Casino by IHG has a casino that's 8000 square feet and includes 8 gaming tables, 343 slot machines, and bingo.

Is there an indoor pool at Holiday Inn Mayaguez and Tropical Casino by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Holiday Inn Mayaguez and Tropical Casino by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Mayaguez and Tropical Casino by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Mayaguez and Tropical Casino by IHG serves buffet breakfast for a surcharge each morning at West Coast Bistro.

Does Holiday Inn Mayaguez and Tropical Casino by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Mayaguez and Tropical Casino by IHG.

Does Holiday Inn Mayaguez and Tropical Casino by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Mayaguez and Tropical Casino by IHG?

The closest major airport to Holiday Inn Mayaguez and Tropical Casino by IHG is Mayagüez (MAZ-Eugenio María de Hostos), which is 2.6 mi away (14 minutes by car). Another top airport is Rafael Hernandez Airport (BQN), which is located 20.6 mi away (50-minute drive).

Are there rooms with balconies at Holiday Inn Mayaguez and Tropical Casino by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Mayaguez and Tropical Casino by IHG.

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 906 out of 1195 reviews
Rating 8 - Good. 208 out of 1195 reviews
Rating 6 - Okay. 59 out of 1195 reviews
Rating 4 - Poor. 10 out of 1195 reviews
Rating 2 - Terrible. 12 out of 1195 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in Jan 2026

6/10 Okay

Estelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
I was told my one-night stay would not count toward my IGH membership and breakfast was not included. Hotel was fine and the pool was enjoying.
Stayed 1 night in Jan 2026

10/10 Excellent

Elvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good and very accessible to the shopping mall
Stayed 1 night in Jan 2026

8/10 Good

Gerson

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 2 nights in Jan 2026

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Staff very friendly and helpful. Our breakfast wasn't free, but there was little to choose from. Daily housekeeping. Only ate one time in the restaurant. Waited for a long time to receive our food. My meat was burnt and lukewarm. My husband received his food after I had finished eating.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yamelis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Miriam Morales empleada de housekiping. Es excelente. La gerente y todo su equipo.
Stayed 4 nights in Dec 2025

8/10 Good

Lala

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room staff amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Yolanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was good. I think there should be a guest laundry on every floor.
Stayed 11 nights in Dec 2025

10/10 Excellent

Wilda

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities
Clean room, very helpful staff
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Mariela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good service and clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025

10/10 Excellent

Edwin, Anasco

Stayed 1 night in Dec 2025

8/10 Good

Angel, FREDERICKSBURG

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous, great breakfast. Not a cheap hotel but is very good, clean, and has free parking. This is the third time we stayed here.
Stayed 5 nights in Dec 2025

10/10 Excellent

ORLANDO

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone met my expectation.
Stayed 1 night in Dec 2025

10/10 Excellent

Luis D, Carolina

Stayed 1 night in Dec 2025

8/10 Good

Maria de Lourdes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Dec 2025

8/10 Good

Jeannie

Liked: Cleanliness, amenities, property conditions & facilities
Nice amenities - good housekeeping
Stayed 3 nights in Nov 2025

6/10 Okay

Gretchen

Traveled with family and small children
Room had a bad smell. Pool was too cold.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great service and amenities for entire family
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela Prieto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025

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