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Holiday Inn Mayaguez and Tropical Casino

3.0 out of 5.0

Holiday Inn Mayaguez and Tropical Casino

3.0 out of 5.0

Recent guest reviews

The hotel was under renovation at the entrance/lobby area and the temporary access was not the appropriate one for ederly people or handicap. No automatic doors...rooms were good!

The property was on remodelation, and on my reservation did not have the information.

I really like this hotel , it was nice and clean . The pool was under construction that was the only bad thing. I went to the buffe and it was good . I had a very good time at the casino too . Excellent

The hotel was pretty nice. My family had fun. The pool was nice but smaller than I expected. The breakfast buffet was pretty simple but good. I would visit it again!

Stay in the Holiday Inn Mayaguez for one night. The hotel had a very clean room, comfortable bed. The location is great, close to everything. The hotel breakfast was included on my reservation, it’s was a nice breakfast buffet. I recommend this hotel, and would definitely stay again this Holiday Inn.

Amazing expierence l very very good the hotel very very good casino bery very good de rest!

Near Rincon and Mayaguez which are my places ti visit

Check out ladies were not that friendly, when i Asked for the recepit at check out she didnt want to provide it

Very friendly staff. Food at Holly's Cafe Restaurant was delicious. Service is fantastic at the restaurant and throughout the hotel. Wifi in the rooms is terrible. You need to be in the lobby for best reception. Gym is small, and most of the equipment didn't work well. Not near the beach is a bit of a bummer.Big casino with live music and Fat Tuesday is a very nice bar with live music as well. Would definitely recommend this place to anyone. Well priced.

Nice and clean facilities. Really recommend this place to visit the western coast of the island.

My family and I are satisfying with the stay in the Holiday Inn Mayaguez & Tropical Casino.

Fantastic is near of different places to go and can enjoy de swimming pool at night

Best part of one night stay was the staff. One young gentlemen assisted my 76 mother how to work the slot machine, she then had a great time. He would check on her often He told us the best beaches to go to in the area and things to do. He gave great advice

Very Good hotel, I spend great time with my friends and son.

Great waterpark and very comfortable.Will go back again.Staff friendly and great location.Everything was good.Wish they had all included food

I visit the hotel at least 2 times during the year. Location is perfect, right in the middle between Cabo Rojo and Rincon. Beds are comfortable, room is clean, staff is nice.

2701 Highway #2 Hostos Avenue Mayaguez

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

Located 2.2 mi (3.6 km) from University of Puerto Rico Mayaguez Campus, Holiday Inn Mayaguez and Tropical Casino is within a 10-minute drive of other popular attractions like Mayaguez Zoo. This 141-room, 3-star hotel welcomes guests with a restaurant, a casino, and an outdoor pool.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in local and international cuisine. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, a refrigerator, and a coffee maker.


Property features

Guests of Holiday Inn Mayaguez and Tropical Casino enjoy a casino, an outdoor pool, and a fitness center. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Executive Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Holiday Inn Mayaguez and Tropical Casino

Everyone (19) Couples (10) Business (4) Family (26) Friends (2) Other (1)
2
Everyone

By on Jun 16, 2019

3
Business Business Travelers

The hotel was under renovation at the entrance/lobby area and the temporary access was not the appropriate one for ederly people or handicap. No automatic doors...rooms were good!

By on Jun 10, 2019

5
Everyone

By on May 3, 2019

Review comment responded on May 3, 2019

Thank you for selecting our Brand and our Hotel in Mayaguez. We will always be waiting for your return in order to ensure you take home a Great experience. Kind regards

1
Families

The property was on remodelation, and on my reservation did not have the information.

By on Apr 29, 2019

Review comment responded on May 3, 2019

Dear Guest Thank you for sharing your recent experience. We apologize we did not meet your expectations during your recent visit. As you saw our hotel is under renovations and even dough we have posted the information on all the reservation portals, many guest were not able to see it at the booking time, affecting this there stay, like it happened to you. we hope that after renovations are completed you visit us again and this time take home a much better experience. We will always be here waiting for your return. Kind regards

5
Partner Couples Families

I really like this hotel , it was nice and clean . The pool was under construction that was the only bad thing. I went to the buffe and it was good . I had a very good time at the casino too . Excellent

By on Apr 12, 2019

Review comment responded on Apr 19, 2019

Hello Gabriela, Thank you for visiting us. We apologize for the inconvenience of the pool renovations, we are working to bring you better facilities for your future enjoyment, on the other side, we are happy to hear that you like the cleanliness and food in the hotel and that you enjoy the time in the casino. We look forward for your next visit to see the changes.

4
Everyone

By on Nov 30, 2018

Review comment responded on Dec 23, 2018

Thank You for selecting us. Happy Holidays

4
Everyone

By on Nov 22, 2018

Review comment responded on Dec 23, 2018

Thank you for staying with us in the Holiday Inn Mayaguez. We wish you and your love ones Happy Holidays!! Hoping to see you in a future stay Kind regards

4
Everyone

The hotel was pretty nice. My family had fun. The pool was nice but smaller than I expected. The breakfast buffet was pretty simple but good. I would visit it again!

By , from Puerto Rico on Apr 12, 2018

4

great hotel

Everyone

Stay in the Holiday Inn Mayaguez for one night. The hotel had a very clean room, comfortable bed. The location is great, close to everything. The hotel breakfast was included on my reservation, it’s was a nice breakfast buffet. I recommend this hotel, and would definitely stay again this Holiday Inn.

By , from San Juan, PR on Jan 22, 2018

5

nice hotel very like !

Everyone

Amazing expierence l very very good the hotel very very good casino bery very good de rest!

By on Jul 11, 2017

Holiday Inn Mayaguez and Tropical Casino

2701 Highway #2 Hostos Avenue, Mayaguez, 00680