The rooms are clean and well maintained. The property has a great location
Mi estadía fue expectacular.
The grounds a lovely. Great pool and view. Two things happened that were troubling: there was no hot water, we lost power in the middle of the night and it took over 4 hours and two phone calls to fix it. I get that this happens in PR often, but the rest of the property had power and it was just a breaker that needed to be restarted. It was overall, very disappointing.
Property was ok it needs upgrades really bad sheets was stand towels Disgusting It need help. It’s not like the pictures online. Won’t ever go back to that place!
Todo muy bueno exeptuando el servicio en la pisina ya que uno tiene que ir a buscar las bebidas.
Pool was lovely. Thee is NO beach-they need to update their pics.
The wall pack was not cool enough, apparently needs maintenance room 405; the fridge was not working properly either. The maintenance personnel first arrived at 2pm in the afternoon and the next day came at 10 in the morning so you didn't know when to expect her to just barch in. The view was awesome and the food in the dining area was very good
Great hotel !!!! The staff is amazing , the pool , the beach is absolutely stunning !!! Close to Rincon and Anasco restaurants and bar A little far from San Juan airport but the drive is really cute !! Will def go back
I really liked the open space throughout the facility. The pool was great for the kids. The size of the jacuzzi / hot tub was great (very large). The music at night was nice. Things that could be improved: You were allowed to only use ONE towel at the pool supplied by the front desk. You could only obtain the towel by turning in your pool card. The jacuzzi was only mildly warm. It could have been much hotter. The rooms were very spacious, but there were no rugs or floor coverings to absorb sound and make a more comfy feel. The shared walls were extremely thin. We could hear everything coming from the room connected to ours...so obviously they could hear us too. The rooms could be a bit more insulated. The resort restaurant could have had more flexible hours...but I am assuming COVID regulations contributed to some of the issues I have listed. Overall, we had a great stay with the pool and beach to walk. There were gas stations, food joints and ice cream shops within 5-10 minutes.
The room was awful. The bathroom door was broken also the shower curtain was broken. The emergency sprinkler was cover with mold. A lot of mold in the room. Low quality pillows. The pool furniture need and update, a lot of broken pillow.
The service was excellent. The food was horrible; we ordered a couple appetizers and if I could give the food a negative number as a rating I would. Other than the food the service was friendly, and courteous
The tranquility of the place and hospitality of the staff.
The king size bed only had 3 pillows The sheets, pillows, and bedding looked cheap The shower had a used soap in the window still There is no place to put the soap in the shower There was no conditioner The hot water was tricky
Beatiful property Very friendly staff. No entertainment.
Rincon Beach Resort places you within a 15-minute drive of popular attractions such as Rincon Central Plaza and University of Puerto Rico Mayagüez Campus. This 3.5-star resort has 112 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and free self parking.
Enjoy dining at one of 2 onsite restaurants including Brasas Restaurant, which specializes in fusion cuisine. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and ceiling fans.
At Rincon Beach Resort, guests have access to free WiFi in public areas, conference space, and express check-out. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include free newspapers, a terrace, and laundry facilities.
The rooms are clean and well maintained. The property has a great location
Mi estadía fue expectacular.
The grounds a lovely. Great pool and view. Two things happened that were troubling: there was no hot water, we lost power in the middle of the night and it took over 4 hours and two phone calls to fix it. I get that this happens in PR often, but the rest of the property had power and it was just a breaker that needed to be restarted. It was overall, very disappointing.
Property was ok it needs upgrades really bad sheets was stand towels Disgusting It need help. It’s not like the pictures online. Won’t ever go back to that place!
Thank you for staying with us, your opinion is valuable for us.
Todo muy bueno exeptuando el servicio en la pisina ya que uno tiene que ir a buscar las bebidas.
Thank you for staying with us, your opinion is valuable for us.
Pool was lovely. Thee is NO beach-they need to update their pics.
Thanks for taking the time to write this review. We appreciate your feedback.
The wall pack was not cool enough, apparently needs maintenance room 405; the fridge was not working properly either. The maintenance personnel first arrived at 2pm in the afternoon and the next day came at 10 in the morning so you didn't know when to expect her to just barch in. The view was awesome and the food in the dining area was very good
Thanks for staying with us. We appreciate your feedback!
Great hotel !!!! The staff is amazing , the pool , the beach is absolutely stunning !!! Close to Rincon and Anasco restaurants and bar A little far from San Juan airport but the drive is really cute !! Will def go back
Thanks for staying with us. We appreciate your feedback! We are very happy you had a pleasant stay. We hope to have you back very soon.
I really liked the open space throughout the facility. The pool was great for the kids. The size of the jacuzzi / hot tub was great (very large). The music at night was nice. Things that could be improved: You were allowed to only use ONE towel at the pool supplied by the front desk. You could only obtain the towel by turning in your pool card. The jacuzzi was only mildly warm. It could have been much hotter. The rooms were very spacious, but there were no rugs or floor coverings to absorb sound and make a more comfy feel. The shared walls were extremely thin. We could hear everything coming from the room connected to ours...so obviously they could hear us too. The rooms could be a bit more insulated. The resort restaurant could have had more flexible hours...but I am assuming COVID regulations contributed to some of the issues I have listed. Overall, we had a great stay with the pool and beach to walk. There were gas stations, food joints and ice cream shops within 5-10 minutes.
Thank you for staying at our property and for taking the time to write this comment. Your opinion is very valuable to us.
Thank you for staying with us, your opinion is valuable for us.