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Mayaguez Plaza Hotel, SureStay Collection by Best Western

3.0 star property
Central Mayagüez hotel connected to a shopping center, steps from Catedral de Nuestra Senora de la Candelaria

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Photo gallery for Mayaguez Plaza Hotel, SureStay Collection by Best Western

Property amenity
Exterior
Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Shower, hydromassage showerhead, free toiletries, hair dryer

Reviews

8.4

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Popular LocationPlaza Colon1 min walk
  • Popular LocationYaguez Theater3 min walk
  • Popular LocationMayagüez Mall7 min drive
  • AirportAguadilla (BQN-Rafael Hernandez)50 min drive

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About the neighborhood

Mayagüez

Located in Cárcel, Mayaguez Plaza Hotel, SureStay Collection by Best Western is next to popular attractions like Catedral de Nuestra Senora de la Candelaria and Plaza Colon. The 49 rooms at this 3-star hotel include coffee makers, TVs, and desk chairs. It's connected to a shopping center in central Mayagüez and also close to University of Puerto Rico Mayagüez Campus and Parque Del Litoral.

What's nearby

  • Catedral de Nuestra Senora de la Candelaria - 1 min walk
  • Plaza Colon - 1 min walk
  • Yaguez Theater - 3 min walk
  • University of Puerto Rico Mayagüez Campus - 10 min walk
  • Mayagüez Mall - 7 min drive

Getting around

  • The nearest major airports are:<br />Mayagüez (MAZ-Eugenio María de Hostos): 14-min drive, 5.3 mi/8.5 km<br /> Rafael Hernandez Airport (BQN): 50-min drive, 24.7 mi/39.8 km<br /> <p>The preferred airport is Rafael Hernandez Airport (BQN). </p>

Restaurants

  • ‪Ricomini - ‬1 min walk
  • ‪La Bodeguita Bar (Ant. La Oficina) - ‬6 min walk
  • ‪La Jibarita - ‬2 min walk
  • ‪Aquí Latte - ‬3 min walk
  • ‪Off The Wall Puerto Rico - ‬2 min walk

About this property

Mayaguez Plaza Hotel, SureStay Collection by Best Western

Central Mayagüez hotel connected to a shopping center, steps from Catedral de Nuestra Senora de la Candelaria
Guests of Mayaguez Plaza Hotel, SureStay Collection by Best Western enjoy access to free WiFi in public areas, conference space, and a business center. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include express check-out, a terrace, and laundry facilities.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include coffee makers, free weekday newspapers, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Mayaguez Plaza Hotel SureStay Collection by Best Western
Mayaguez Plaza Hotel, SureStay Collection by Best Western Hotel

Frequently asked questions

What is there to do around Mayaguez Plaza Hotel, SureStay Collection by Best Western?

This hotel is situated in Cárcel, just steps from Plaza Colon and Catedral de Nuestra Senora de la Candelaria, and within a short walk of Yaguez Theater. You'll also find Christopher Columbus Statue and Art Deco Post Office less than a mile away.

How much does it cost to stay at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Mayaguez Plaza Hotel, SureStay Collection by Best Western on Aug 6, 2024 start from $127.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mayaguez Plaza Hotel, SureStay Collection by Best Western include a casino on the premises?

No, Mayaguez Plaza Hotel, SureStay Collection by Best Western doesn't have a casino.

Is there an indoor pool at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

No, there is no indoor pool at this hotel.

Is Mayaguez Plaza Hotel, SureStay Collection by Best Western good for couples?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead and free Internet access as well as concierge services.

Are there hot tubs at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

No, this hotel doesn't have a spa tub.

Does Mayaguez Plaza Hotel, SureStay Collection by Best Western have a restaurant that serves breakfast?

No, Mayaguez Plaza Hotel, SureStay Collection by Best Western doesn't have a restaurant that serves breakfast.

Does Mayaguez Plaza Hotel, SureStay Collection by Best Western allow pets to stay free of charge?

No, pets aren't allowed at Mayaguez Plaza Hotel, SureStay Collection by Best Western though service animals are welcome.

Are there connecting rooms at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mayaguez Plaza Hotel, SureStay Collection by Best Western?

The closest major airport to Mayaguez Plaza Hotel, SureStay Collection by Best Western is Mayagüez (MAZ-Eugenio María de Hostos), which is 5.3 mi away (14 minutes by car). Another top airport is Rafael Hernandez Airport (BQN), which is located 24.7 mi away (50-minute drive).

Are there rooms with balconies that I can book at Mayaguez Plaza Hotel, SureStay Collection by Best Western?

No, there aren't any guestrooms with balconies at Mayaguez Plaza Hotel, SureStay Collection by Best Western.

Mayaguez Plaza Hotel, SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 498 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simone

Stayed 1 night in Apr 2024

2/10 Terrible

heidi

Stayed 1 night in Apr 2024

10/10 Excellent

Rafael, Caguas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provide a good service and the room was clean.
Stayed 1 night in Apr 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
I would absolutely stay here again. The Mayaguez plaza is an inviting hotel with easy access to so many close spots to enjoy in the city. The staff was helpful and courteous. One night the fire alarm kept going off in the middle of the night, but that may have been an unruly guest. My only complaint was that the shower never really got hot, but it was tolerable and my experience was great overall. Two thumbs up!
Stayed 2 nights in Apr 2024

8/10 Good

eddie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv service needs to be better not much options for English viewing
Stayed 2 nights in Apr 2024

8/10 Good

Yajaira

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean. The breakfast was good. Have coffe and water all the time. In car was close to the university.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yadiel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great condition for a historic building. Is very convenient to stay here since is right in the middle of the town square. The rooms are very comfortable and the AC is really good. Overall a great stay
Stayed 1 night in Apr 2024

10/10 Excellent

LUIS E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Rafael G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise outside property at 3AM
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel right on the city center convenient to restaurants nearby.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good location,clean with excellent staff;good for the price!!
Stayed 1 night in Mar 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpfull.
Stayed 8 nights in Mar 2024

10/10 Excellent

Daisire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel served it purpose. Very pleased
Stayed 3 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la ubicación céntrica.
Stayed 2 nights in Mar 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Neysha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y servicio
Stayed 1 night in Mar 2024

10/10 Excellent

Gladys

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catholic Church Downtown (cross street)
Plaza de Mayaguez Cristobal Colon
Stayed 1 night in Mar 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay ay Mayagüez Plaza
Excellent facilities, nice and clean, very kind and helpful staff, good breakfast and great location.
Stayed 1 night in Mar 2024

10/10 Excellent

Carla

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Chuan, Kenmore

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to central plaza, breakfast included and the coffee is amazing. Love the location!
Stayed 1 night in Feb 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic hotel with very good facilities. Loved the fact that it has a laundry. Walking distance to excellent restaurants and the beautiful plaza. Would definitely stay again and recommend.
Stayed 2 nights in Feb 2024

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near
Stayed 3 nights in Feb 2024

6/10 Okay

Liliana

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Loved the historic building, charming Spanish hacienda style decor and inside courtyards, and old town location. Some towels were worn out and dingy white while others were brand new. We had no hot water in our shower - a major inconvenience caused perhaps by a temperamental shower faucet? When we reported this at checkout, staff didn't seem to care.
Stayed 1 night in Feb 2024

10/10 Excellent

fernando, Luquillo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente personal, un hotel pequeño bien ubicado por el precio no se puede pedir más
Stayed 1 night in Feb 2024

10/10 Excellent

Alexis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Feb 2024