The hotel smells so bad and staff not friendly.
Even thought the property is almost new its very dirty (rugs in the hallways etc.) The elevator was vomited when we arrived at night after dinning.
Staff was excellent.
It was very noisy. Person in room next door would Be on the phone and you would hear the whole Conversation. Music on the lobby was so loud it would heart your ears when you walked into the hotel.
This property is for younger crowds… not for us. We wanted a relaxed, quiet stay. It is for party people since they have music every day. It’s a beautiful hotel.
It was a good balcony, it could have more vegan options as dining.
Everything
Excellent environment for a fun weekend
Perfect
I expected more for the money. It's a very simple hotel. The worst thing was the loss of water pressure while showering. The best thing is the Hard Rock Cafe. I didn't like the mess in the parking and the construction materials in the stairs. The breakfast is really good.
Excelente!!! Muy bueno. Siempre tienen actividades y entretenimiento
Todo estuvo excelente pero el único detalle que no me gustó fue la piscina infinitive rooftop, el agua estaba sucia y tenía mal olor. Deben darle más cariñito.
Aloft Ponce, a Marriott Hotel places you within 2 miles (3 km) of Museum of the Ponce Massacre and Teatro la Perla. This 151-room, 3.5-star hotel welcomes guests with 2 outdoor pools, 4 restaurants, and a 24-hour gym.
This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.
Guests can expect 55-inch flat-screen TVs with cable channels and Netflix. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available once per stay.
Guests staying at Aloft Ponce, a Marriott Hotel enjoy access to 2 outdoor pools, a 24-hour gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 20 per person one-way. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include free newspapers, an ATM, and a gift shop.
The hotel smells so bad and staff not friendly.
Even thought the property is almost new its very dirty (rugs in the hallways etc.) The elevator was vomited when we arrived at night after dinning.
Thank you for your feedback. We will be addressing your concerns.
Staff was excellent.
On behalf of the entire hotel team, I want to thank you for sharing about you experience. We hope to welcome you again soon.
It was very noisy. Person in room next door would Be on the phone and you would hear the whole Conversation. Music on the lobby was so loud it would heart your ears when you walked into the hotel.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us.
This property is for younger crowds… not for us. We wanted a relaxed, quiet stay. It is for party people since they have music every day. It’s a beautiful hotel.
Thanks for staying with us. We appreciate your feedback!
It was a good balcony, it could have more vegan options as dining.
Thanks for staying with us. Our team works hard to make our guests happy and appreciate your feedback! Hope to see you in a next time!
Thank you for your feedback. We will be addressing your concerns.