Skip to main content
Beginning of main content

Recent guest reviews

Clean rooms. Friendly staff. Loved the casino. Free parking is great.

The view.Near the city of ponce.well convenient. I do not like to write 50 characters to leave a comment.

Amazing views, staff was very bilingual, very clean hotel and rooms, great food. There is nothing bad I have to say about staying with them.

100% 100% 100% qo[o[oohhggffdxcbhxffgfgghhu988864432u87777uy54444

The only thing that I didn’t like was the water of the pool, it was too cold.

The resturant service made two mistakes with our food. But, they fixed it. The other things is no places to go and get a good not costly breakfast. Otherwise everything was okay.

Does not include free breakfast. It is not near beach. Other things are good.

Very polite staff, and a great view from the hotel. It was nice having the casino with live entertainment in the hotel, no drive necessary! The continental breakfast was delicious. Highly recommend.

the first room that was assigned to me the ceiling of the bathroom was deteriorated and the second room that was assigned to me had a musty smell. the hotel is in disrepair and outdated.

Great location, very clean and comfortable and views are amazing!

Staff very friendly. The room had a lot of moisture, they said it was refrigerater and microwave but I didn’t have a microwave. When I requested one they ignored me.

The staff was extremely helpful and friendly. Nice room with a refrigerator, microwave and coffeemaker. It was a 10 minute drive to Walmart for groceries and about the same for restaurants. Go to the beach for some great seafood. The pool is very large and 10 feet deep, great for swimming laps. The restaurant on site had excellent food as well, try the chicken breast with either rice and beans or mashed potatoes. There's also a small gym with 2 treadmills and a stairmaster.

Staff quickly gave us a new room after we discovered ants passing through holes in the ceiling in a corner - of our third floor room While at the desk getting our new room I saw a list of problem rooms that had been taken out of service, and of the 5 listed, no other room had reported ants. And our second room was fine.

Great location. Easy to get to and close to attractions. Had a slight problem with TV and the staff corrected the situation quickly and to our satisfaction. Would definitely stay there again!

Let me start by saying what an awesome staff this hotel has. Everyone is very nice and helpful. I left my wedding ring here and housekeeping turned it in and the hotel staff promptly Fed ex'd it to me. How refreshing to know there are still honest people in the world. I'm so very thankful In regards to the actual hotel. It has amazing views and is in a great location. The room felt damp in general. I realize it's near to the beach but there needs to be better moisture control. The bed and pillows were comfy. The pool could've used some cleaning, I saw a cigarette butt and bugs in it but it is off season so that's probably why. The crib they provided for my infant at no charge was great. Overall, I enjoyed my stay. The restaurant was very good. I would definitely recommend this hotel. The good far outweighs any of the negatives.

The bed skirt was filthy, had dried blood stains, perfect for CSI or an episode of Snapped! Blood stains on the curtain, mucus on inside of lampshade, cake crumbs all around the carpet, never vacuumed prior to us entering room. Mini refrigerator wobbles because the cabinet is deteriorating on the bottom, the wood is split, rotten and ready to collapse. When I showed pictures to the front desk staff person, she said the room is going to be remodeled. This is no excuse. I thought I was bitten by possible bed bugs. I awoke with 8 bites on my legs and she said "Oh, were they ants". This staff person did not seem concern at all. This room is beyond dirty, mosquito or bed bugs infested while you sleep. There is no way this room was properly cleaned. I would not recommend staying here, a waste of time, money. I arrived at 4:30a.m. hoping to get in the room early, the morning staff person was not helpful, accommodating or courteous. I felt that we interrupted his laziness, he was not at the front but in an office. We had to call out for someone to talk to us!

3315 Ponce By Pass Ponce

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

Holiday Inn Ponce & Tropical Casino places you within a 10-minute drive of popular sights such as Parque de Bombas and La Guancha. This 3-star hotel welcomes guests with 116 rooms and conveniences like a casino, an outdoor pool, and free in-room WiFi.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

An LED TV comes with digital channels, and guests can stay connected with free WiFi. Beds sport pillow menus and the bathroom offers a hair dryer. Other standard amenities include a balcony, a refrigerator, and a coffee maker.


Property features

At Holiday Inn Ponce & Tropical Casino, guests enjoy a casino, an outdoor pool, and a fitness center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Room

Full 1 | King 1 | Sleeps 4

Junior Suite, 1 King Bed, Smoking

King 1 | Sleeps 2

Junior Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 2 Double Beds, Smoking, Balcony

Full 2 | Sleeps 4

Guest reviews for Holiday Inn Ponce & Tropical Casino

Everyone (20) Couples (10) Business (5) Family (14) Other (4) Friends (1)
4
Everyone

Clean rooms. Friendly staff. Loved the casino. Free parking is great.

By on Aug 27, 2019

5
Families Families

The view.Near the city of ponce.well convenient. I do not like to write 50 characters to leave a comment.

By on Jun 19, 2019

5
Families

Amazing views, staff was very bilingual, very clean hotel and rooms, great food. There is nothing bad I have to say about staying with them.

By on May 23, 2019

3
Everyone

By on Apr 22, 2019

4
Everyone

By on Apr 19, 2019

5
Everyone

100% 100% 100% qo[o[oohhggffdxcbhxffgfgghhu988864432u87777uy54444

By on Apr 14, 2019

5
Partner Couples Business Business Travelers

The only thing that I didn’t like was the water of the pool, it was too cold.

By on Mar 25, 2019

3
Families Families

The resturant service made two mistakes with our food. But, they fixed it. The other things is no places to go and get a good not costly breakfast. Otherwise everything was okay.

By on Feb 8, 2019

4
Everyone

By on Jan 6, 2019

4
Everyone

Does not include free breakfast. It is not near beach. Other things are good.

By on Dec 25, 2018

Holiday Inn Ponce & Tropical Casino

3315 Ponce By Pass, Ponce, 00728
url importing https://www.orbitz.com/Ponce-Hotels-Holiday-Inn-Ponce-&-Tropical-Casino.h21613-p2.Hotel-Reviews