I like the breakfast was excellent .
Clean & comfortable
Front desk staff friendly and helpful when checking in. Very disappointed in cleanliness of room. Toilet had urine still around the bowl, bed sheets had stains on them, hair and what looked like food crumbs . We had to get another set of sheets to put on the bed in order to sleep on our one night stay. I brought it to the attention of the manager the next day, they did not seem concerned . Would not recommend staying at this hotel!!
Filthy carpets, elevator, common areas.
I was not impressed with this hotel, will not be back.
Property on outside looks very nice. Inside is a bit outdated.
Walking distance to lots of restaurants gas stations shops. Easy access to i 75
The breakfast was ok and sufficient to feed my family. Room was clean with comfortable beds. Phone in room didn’t work. I tried to shower but the water pressure would come and go and it didn’t get any hotter than lukewarm. The hotel has only one elevator so expect to wait for it.
The facility listed that it was recently renovated. It was obvious that our room was recently renovated but the condition wasn't great. It looked like there had been some pictures on the wall that were ripped down and damage to the walls, marks in the brand new furniture. The room itself appeared to be clean. The lady at the desk was talking to the other person at the desk about a person being drunk and belligerent on another floor. Walking around in the morning to leave, the elevator had water all over from people getting out of the pool wet and dirt from who knows where since the pool was indoors. A half eaten waffle just left on a table by the elevator. I honestly felt sorry for the staff and the owners. It seemed like some of the people that were staying there showed little respect for the facility. We didn't eat at the FREE breakfast but the area seemed clean and the half eaten waffle looked tasty, lol.
We had dirty sheets was one issue. But my buggest issue is they charge you for the room and take a $100 deposit on top of it and it takes between 8-10 to get that money back. As travlers we could use that $100!!!
I thought it was a full breakfast. I was wrong. Other than that it was a decent experience.
Room very clean. Easy to find. Able to park and walk to restaurants.
Positive:Very clean, nice room. Friendly staff. Nice area with wide choice of eatery’s within walking distance. Negative: Air conditioner in room extremely loud. Left early next morning, free coffee was cold.
Clean and fairly modern, but breakfast room had about 10 "Don't" signs posted.
could have breakfast start earlier than 7 am on Sat
Located 2.4 mi (3.9 km) from The Shoppes at River Crossing, Country Inn & Suites by Radisson, Macon North, GA is within a 10-minute drive of other popular attractions like Museum of Arts and Sciences. This 79-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of Country Inn & Suites by Radisson, Macon North, GA have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
I like the breakfast was excellent .
Clean & comfortable
Dear Patricia, Thanks for your comments about our clean and comfortable stay that we offer to guests like you at an affordable price. We satisfy dozens of guests every week, and we’re pleased to now count you among them. I hope you will stay with us anytime you’re in our area. Sincerely, Hotel Manager
Front desk staff friendly and helpful when checking in. Very disappointed in cleanliness of room. Toilet had urine still around the bowl, bed sheets had stains on them, hair and what looked like food crumbs . We had to get another set of sheets to put on the bed in order to sleep on our one night stay. I brought it to the attention of the manager the next day, they did not seem concerned . Would not recommend staying at this hotel!!
Dear Christopher, Thank you for the review. We feel very sorry for the poor impression due to cleanliness issue of room. Nothing is more important to us than the guest experience, and I apologize that we let you down. Please try us in the future to see how we’re always changing and improving. Sincerely, Hotel Manager.
Filthy carpets, elevator, common areas.
Dear Ronda, Thank you for posting the candid review. The cleanliness issues you encountered have been addressed with our housekeeping team and we will improve our process to ensure to reach the highest standards, we apologize for the inconveniences, and should you return to our area, we hope you will consider staying with us again. Sincerely, Hotel Manager
I was not impressed with this hotel, will not be back.
Dear Guest, Thank you so much for sharing your recent stay with us. It is very unfortunate that we did not create that positive experience to inspire a return visit. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on war foot and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager
Property on outside looks very nice. Inside is a bit outdated.
Dear Guest, Thanks for your kind words. We try to provide the best experience in town, and that seems to be a goal. We take pride in doing what’s right to ensure the best possible guest experience and hope you will be able to stay with us frequently in the future. Sincerely, Hotel Manager
Walking distance to lots of restaurants gas stations shops. Easy access to i 75
Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
The breakfast was ok and sufficient to feed my family. Room was clean with comfortable beds. Phone in room didn’t work. I tried to shower but the water pressure would come and go and it didn’t get any hotter than lukewarm. The hotel has only one elevator so expect to wait for it.
Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know everything went great during your stay .It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
The facility listed that it was recently renovated. It was obvious that our room was recently renovated but the condition wasn't great. It looked like there had been some pictures on the wall that were ripped down and damage to the walls, marks in the brand new furniture. The room itself appeared to be clean. The lady at the desk was talking to the other person at the desk about a person being drunk and belligerent on another floor. Walking around in the morning to leave, the elevator had water all over from people getting out of the pool wet and dirt from who knows where since the pool was indoors. A half eaten waffle just left on a table by the elevator. I honestly felt sorry for the staff and the owners. It seemed like some of the people that were staying there showed little respect for the facility. We didn't eat at the FREE breakfast but the area seemed clean and the half eaten waffle looked tasty, lol.
Dear Guest, Please accept our heartfelt apology that the level of service you received did not meet the usual high standards our guests have come to expect from us over the years. Reviews like this are always profoundly disturbing for us to read. We're actually aware that we are in the business of hospitality above all else and whenever a guest is this dissatisfied, it is an immediate concern for management. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding all the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services. With this information, I can investigate the cons you mentioned in your review and ensure it won’t happen again. Sincerely, Hotel Manager
Dear John , We appreciate your nice comments about the breakfast we provide for our visitors while keeping in mind their health and safety. Our company specializes in providing visitors with a variety of food catering options, and we're always working to raise the caliber of the food we provide. We're happy to report that the breakfast lived up to your expectations. Sincerely, Hotel Manager