After checking in and opening the door to our room the smell of smoke nearly knocked my wife and I over. I went to the desk and asked if this was a non smoking facility and asked to have our room changed because of the smoke smell. Before giving us another room the person behind the desk said “Why, don’t you like smoke?” Really!!!! That is how you respond to a guest who is paying over $600.00 for 3 nights in your hotel? If the picture attached did not come through,the structure above the front entrance where you dive up to the hotel door had been severely damaged and not repaired. Great look for what they are Charging for their rooms. Orbitz should pay more attention to the properties they advertise. I have always been satisfied with all of my other dealings with Orbitz, but I would not even recommend my worst friend to stay at this property.
Starting to show its age but the is awesome
Convenience. Could use brighter lighting
Great service
Everything felt welcoming home.
i didn't not stay at the hotel, the ordor was so bad it created a breathing promblem for me. the phone didn't work, i had to walk to the desk to ask or a manger, no one was there. please, return my money for the stay horrible,
The toilet was nonfunctional but it was so late at night I did not want to bother because my daughter was still asleep. The tub did not drain. The pull out bed had no mattress or linens. Spoke to the woman at the reception desk who assured me that the manager would call me the next day and he or she did not. The lobby was beautiful but would not go there again
So i checked in around 5pm there was no mention about heat not working when we got in the room it was freezing. So i went to the front desk they told that the hest is broken in the whole building it we want they have extra blankets. It was a freezing night i slept with my clothes on even my shoes UNBELIEVABLE
The room are on bad condition, AC don’t work properly, I set thermostat at 56 never get 75 degrees, every time I come in, smell really bad, like weed smoke, Carpet are in bad condition, mosquitoes coming out of sink and tub? The sides doors don’t work properly, night time you have to go around to main entrance, at night for a woman the place doesn’t look safe to walk around to main entrance? They just leave one roll of tissue? I come here for vacation to be close to my family on ronkonkoma, my wife and kids don’t stay here with me because of the bad reviews. I am from Virginia. I come to Long Island every two months with my family, to visit my parents In the last 6 years since I move to Virginia this is the worst hotel!!!
Easy to get to. The view out the back window was poor but I know that is unavoidable
It was not very clean TV was terrible Bed was very uncomfortable No bar no room service
The lobby is beautiful but the room had no heat even on high
I will try to be objective. the room. assigned was half clean. When turn on the night lamps I could notice condom wrappers and other things disgusting. Request the change of room. and they did it immediately. They gave me a room. With the carpet Take off twelve from the ground completely. Dirty and full of stains, the heating does not work properly. The attention of the staff. Very good but the state of the whole hotel is deplorable old and dirty.
Radisson Hotel Hauppauge-Long Island places you next to Hauppauge Industrial Park and within a 3 miles (5 km) of Brentwood State Park. This 209-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee weekdays from 7:00 AM to noon.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.
At Radisson Hotel Hauppauge-Long Island, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include meeting rooms, conference space, and a business center.
Thank you for your feedback, we are sincerely sorry that we did not meet all your expectations during your recent stay. We will continue to strive for 5/5.
Dear Kevin, Thank you for your feedback, we are sincerely sorry we did not meet your expectations.
After checking in and opening the door to our room the smell of smoke nearly knocked my wife and I over. I went to the desk and asked if this was a non smoking facility and asked to have our room changed because of the smoke smell. Before giving us another room the person behind the desk said “Why, don’t you like smoke?” Really!!!! That is how you respond to a guest who is paying over $600.00 for 3 nights in your hotel? If the picture attached did not come through,the structure above the front entrance where you dive up to the hotel door had been severely damaged and not repaired. Great look for what they are Charging for their rooms. Orbitz should pay more attention to the properties they advertise. I have always been satisfied with all of my other dealings with Orbitz, but I would not even recommend my worst friend to stay at this property.
Thank you for your feedback, we are sincerely sorry to hear about the troubles you experienced and will look into the issues Thank you for letting us know,
Starting to show its age but the is awesome
Thank you for your feedback, we sincerely appreciate it
Convenience. Could use brighter lighting
Thank you so much for your 4 out of 5 review, we sincerely appreciate it!
Great service
Thank you for the review.Happy to hear you enjoyed your stay here at the Radisson hotel in Hauppauge Long Island!Hope to see you again soon!
Everything felt welcoming home.
Perfect, thank you for letting us know! We sincerely appreciate it
i didn't not stay at the hotel, the ordor was so bad it created a breathing promblem for me. the phone didn't work, i had to walk to the desk to ask or a manger, no one was there. please, return my money for the stay horrible,
Thank you for your feedback, we are sorry that you decided not to stay.
We are sincerely sorry we did not meet your expectations during your stay, we will continue to work had and address issues.