Crowne Plaza Niagara Falls NY Riverside by IHG

Property class: 3.5

Choose dates to view prices

Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

An outdoor patio with tables and chairs, a wooden pergola, hanging plants, a view of a bridge, and a railing overlooking a body of water.
A modern living room with a fireplace, a sofa, a coffee table, and a bookshelf.
An indoor swimming pool with clear views of a lake and trees through large windows.
A banquet hall with round tables set for a formal event, large windows with a view of the water, and a decorative vase with flowers.
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7001 Buffalo Avenue, Niagara Falls, NY, 14304
  • Place, Niagara River
    ‪18 min walk‬
  • Place, Buckhorn Island State Park
    ‪2 min drive‬
  • Place, Niagara Falls State Park
    ‪8 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

Standard Room

  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, City View

7.0 out of 10
Good
(12 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 510 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, River View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, River View

7.6 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 680 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Niagara Falls

Located in La Salle, Crowne Plaza Niagara Falls NY Riverside by IHG is 2.1 mi (3.4 km) from Fashion Outlets of Niagara Falls and within a 10-minute drive of other popular attractions like Niagara Falls State Park. This 3.5-star hotel welcomes guests with 141 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Niagara River - 18 min walk - 1.0 mile
  • Buckhorn Island State Park - 2 min drive - 1.4 miles
  • Niagara Falls State Park - 8 min drive - 4.9 miles
  • Rainbow Bridge - 10 min drive - 5.8 miles
  • American Falls - 11 min drive - 6.1 miles

Getting around

  • Niagara Falls Station - 14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • ‪SUBWAY - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chic-Fil-A - ‬3 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

At Crowne Plaza Niagara Falls NY Riverside by IHG, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 10.00 per night. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers. Refrigerators, coffee makers, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bella Vista Ristorante

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,673 square feet of conference space
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 9 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 18 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Four Points Niagara Falls New York

Four Points Sheraton Hotel Niagara Falls New York

Four Points Sheraton Niagara Falls New York

Sheraton Niagara Falls New York

Four Points Sheraton Niagara Falls Riverfront Hotel

Four Points Sheraton Riverfront Hotel

Four Points Sheraton Niagara Falls Riverfront

Four Points Sheraton Riverfront

Four Points Sheraton Niagara Falls

Four Points by Sheraton Niagara Falls Riverfront

Four Points by Sheraton Niagara Falls New York

Four Points by Sheraton Niagara Falls Riverfront

Four Points by Sheraton Niagara Falls New York

Four Points Sheraton Niagara Falls Hotel

Four Points Sheraton Niagara Falls

Hotel Four Points by Sheraton Niagara Falls Niagara Falls

Niagara Falls Four Points by Sheraton Niagara Falls Hotel

Hotel Four Points by Sheraton Niagara Falls

Four Points by Sheraton Niagara Falls Niagara Falls

Four Points Sheraton

Four Points Sheraton Hotel

Four Points by Sheraton Niagara Falls

Niagara Riverside Resort BW Premier Collection

Crowne Plaza Niagara Falls NY Riverside by IHG Hotel

Crowne Plaza Niagara Falls NY Riverside an IHG Hotel

Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Frequently asked questions

What can I see around Crowne Plaza Niagara Falls NY Riverside by IHG?

This hotel is situated in La Salle, close to Seneca Niagara Resort & Casino, Niagara Falls State Park, and Fallsview Indoor Waterpark. You'll also find Fashion Outlets of Niagara Falls and Rainbow Bridge within a short drive.

How much does it cost to stay at Crowne Plaza Niagara Falls NY Riverside by IHG?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls NY Riverside by IHG on Oct 18, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Niagara Falls NY Riverside by IHG feature a casino on the premises?

No, Crowne Plaza Niagara Falls NY Riverside by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, this hotel has an indoor pool.

Does Crowne Plaza Niagara Falls NY Riverside by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Niagara Falls NY Riverside by IHG serves a cooked-to-order breakfast for a surcharge each morning at Bella Vista Ristorante.

Does Crowne Plaza Niagara Falls NY Riverside by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Crowne Plaza Niagara Falls NY Riverside by IHG for a fee of USD 75.00 per accommodation, per stay.

What is the closest airport to Crowne Plaza Niagara Falls NY Riverside by IHG?

The closest major airport to Crowne Plaza Niagara Falls NY Riverside by IHG is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 3.7 mi away (11 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 24.4 mi away (35-minute drive).

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 405 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 178 out of 1004 reviews
Rating 4 - Poor. 100 out of 1004 reviews
Rating 2 - Terrible. 96 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was priced fairly for the location. Would be better with breakfast included
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Jaya Krishna

Overall hotel was good and comfort
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chiragkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, Great staff.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Shawki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff are nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and people around the area. The restaurant is very cute, and the food is great. Easy to move around the Niagara Falls. We travel with our service dog, and they were very attentive, which is a plus for me.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location with an amazing view. Check in and staff were great. Food was ok but the general vibe, decor, cleanliness etc was excellent. Recommend for the price range
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Great food, friendly staff, and the view of the river and Grand Island Bridge was incredible.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location on the river with easy access to highway, The FALLS etc. Great views. Excellent staff. Very friendly & helpful!! Already booked another stay here in September. Highly recommend it.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Laterria

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great ! They were remodeling so it was a lot of construction but overall I loved the room the tub and shower just wish they had a bigger tv it wasn’t a smart tv at all just basic cable
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Carina

Liked: Staff & service
They are remodeling. In a year it might be a great place. But needs work.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dakota

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing great staff service quality and prime location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful stay- beautiful property and great staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

David

Liked: Staff & service
Staff was great. We stayed in the middle of a remodel so there was a lot going on. Pool water was very cold and looked dirty. Room was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Katanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food was overpriced. Rooms clean. Definitely expensive for the layout.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Valerie

Front desk under construction, pool was cold.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Georgeann

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best stay
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Lens

Liked: Cleanliness, staff & service, amenities
Experience was great, but our shower was not hot enough as far as hot water goes.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, restaurant in property food was amazing
Stayed 1 night in May 2025
Verified review

8/10 Good

denise

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff was very nice, the food was really good and the service was great would recommend anyone to stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant on site was convenient
Stayed 1 night in Oct 2025
Verified review

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, everything very good
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

SUBHASHBHAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025