Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property
Riverfront hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

Property amenity
Premium Room, 1 King Bed, River View | Hypo-allergenic bedding, down comforters, desk, laptop workspace
Exterior
Exterior
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
7001 Buffalo Avenue, Niagara Falls, NY, 14304
  • Niagara Falls State Park
  • Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Rainbow Bridge
    ‪8 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪6 min drive‬

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Room options

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, River View

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

  • 510 sq ft
  • Sleeps 8
  • 2 Queen Beds

Standard Room, 1 King Bed, Hearing Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Hearing Accessible

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, River View

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Niagara Falls

Located 2.1 mi (3.4 km) from Fashion Outlets of Niagara Falls, Crowne Plaza Niagara Falls NY Riverside by IHG is within a 10-minute drive of other popular attractions like Niagara Falls State Park. This hotel has 141 rooms and welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Fashion Outlets of Niagara Falls - 3 min drive - 2.0 miles
  • Seneca Niagara Resort & Casino - 8 min drive - 5.2 miles
  • Rainbow Bridge - 8 min drive - 5.6 miles
  • American Falls - 9 min drive - 5.6 miles
  • Cave of the Winds - 9 min drive - 5.6 miles

Getting around

  • Niagara Falls Station - 14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Burger King - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

Riverfront hotel with a fitness center and a 24-hour business center
At Crowne Plaza Niagara Falls NY Riverside by IHG, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 10.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers. Refrigerators, coffee makers, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bella Vista Ristorante

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,673 square feet of conference space
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 9 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 9 to 18 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Frequently asked questions

What can I see around Crowne Plaza Niagara Falls NY Riverside by IHG?

Guests enjoy the hotel's location in Niagara Falls based on their ratings, and it's close to Seneca Niagara Resort & Casino, Niagara Falls State Park, and Fallsview Indoor Waterpark. You'll also find Fashion Outlets of Niagara Falls and Rainbow Bridge within a short drive.

How much does it cost to stay at Crowne Plaza Niagara Falls NY Riverside by IHG?

As of Jun 27, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls NY Riverside by IHG on Jul 7, 2025 start from $158.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, parking is offered for USD 10.00 per night. Accessible parking is also available for guests.

Does Crowne Plaza Niagara Falls NY Riverside by IHG feature a casino on the premises?

No, Crowne Plaza Niagara Falls NY Riverside by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, this hotel has an indoor pool.

Is Crowne Plaza Niagara Falls NY Riverside by IHG good for couples?

This riverfront hotel offers many amenities for couples such as an indoor pool and a bar with some guestrooms featuring fireplaces.

Are there hot tubs at Crowne Plaza Niagara Falls NY Riverside by IHG?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Crowne Plaza Niagara Falls NY Riverside by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Niagara Falls NY Riverside by IHG serves buffet breakfast for a surcharge each morning at Bella Vista Ristorante.

Does Crowne Plaza Niagara Falls NY Riverside by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Crowne Plaza Niagara Falls NY Riverside by IHG for a fee of USD 75.00 per accommodation, per stay.

Are there connecting rooms at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Crowne Plaza Niagara Falls NY Riverside by IHG?

The closest major airport to Crowne Plaza Niagara Falls NY Riverside by IHG is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 3.7 mi away (11 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 24.4 mi away (35-minute drive).

Can I book a room with a balcony at Crowne Plaza Niagara Falls NY Riverside by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Niagara Falls NY Riverside by IHG.

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 376 out of 1011 reviews
Rating 8 - Good. 237 out of 1011 reviews
Rating 6 - Okay. 181 out of 1011 reviews
Rating 4 - Poor. 112 out of 1011 reviews
Rating 2 - Terrible. 105 out of 1011 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy and quick
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas, east wakefield

Liked: Cleanliness, property conditions & facilities
Clean,neat.
Stayed 1 night in Jun 2025

10/10 Excellent

Rick

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

6/10 Okay

Steven

Stayed 1 night in Mar 2025

4/10 Poor

JAYSON

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Over all nice but jet tub was broken no refund 🙃
Stayed 2 nights in Mar 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Mar 2025

10/10 Excellent

Chante

Traveled with partner
Liked: Amenities
Great. Definitely will stay again. Very clean and smells good. Loved the hot tub, staff is professional and nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Arianna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is nice, unfortunately it’s only 4ft deep. And the walls are thin, we could hear the people on the other side. Other than that no complaints.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, beautiful view, friendly staff, loved the giant shower and tub in our room
Stayed 1 night in Feb 2025

6/10 Okay

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in Feb 2025

4/10 Poor

Jeramy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and convenient off of the 190. Nice view of the river and I'm sure in the summertime it is awesome. Two things left a bad taste regarding this hotel. There was what appeared to be a hockey tournament in town and the hotel was full. Kids playing hide and seek running down the halls/stairwells on all floors at night. My wife and I had to yell at kids on separate occasions because we couldn't hear the tv at times. We're not old and disgruntled - I am 38. (not the kids' fault - poor / inconsiderate parenting really). Second issue was my wife couldn't use the jacuzzi bathtub in the morning because there wasn't enough hot water. We stayed an extra hour until the hot water replenished. Got a 3-minute shower before the water went cold again.
Stayed 1 night in Feb 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view room was beautiful! The staff was extremely friendly and very helpful with local restaurant recommendations.
Stayed 1 night in Feb 2025

4/10 Poor

Joseph

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Depends what you are looking for I suppose! Things to be mindful of if travelling with a teenager would be that the TV’s are incredibly small and very old. The wifi is also very weak and would frequently drop signal. the rooms could absolutely use a facelift but if you’re looking for a space to rest before a flight it does the job, but if you are looking for somewhere where you are going to spending more significant amounts of time you may want to look elsewhere.
Stayed 1 night in Feb 2025

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff at front desk and restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Candace, BUFFALO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

edwin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Stayed 1 night in Dec 2024

10/10 Excellent

kuntie

Stayed 4 nights in Dec 2024

10/10 Excellent

mohamedi, Dover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great river front.
Stayed 1 night in Dec 2024

6/10 Okay

Dylan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed to bring in new yr. Close to casino. The service was good, really nice however the room/ property could use some work. The first thing we saw when we pulled up was people drinking from a bottle at the front door,…. When you walked in, there was a strong odor, I don’t know if it was the clerks cologne , the type of cleaner they used, or what but it was nauseating, had to sign up for IGH for free parking,. In the room when we walked in, it was super hot, we needed to turn on the AC,! There were no windows you can even open, lights were burned out, not even a microwave, to turn the shower on was near impossible to get to right water temp. The whole hotel had a musty smell to it.The view of the river was really nice. The pool area was huge however they only use a quarter of it for the pool the pool was ice cold. The rest of pool area is just empty space they put corn hole to try to use up the space. Honestly, if they wanted to spend a little money, they couldn’t extend the pool to the edge of the river and during the summer have it be an infinity edge to the pool there is even room to get a big hot tub in there.the property is potential, but they seem to do the bare minimal there
Stayed 1 night in Dec 2024

6/10 Okay

Lisandro

Traveled with family
Liked: Amenities
Easy axes but you has to pay for the parking lot but other things I like the stuff very friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Come Back

We would definitely stay here again, perhaps in the summer when we can enjoy the view more.
Stayed 1 night in Dec 2024