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The room was nice and clean. When I had a problem with the tv, they came right away to fix it. I really liked the fact that I could stay here with my pet. The only thing that I did not like was that parking isn't free and had to pay 10 dollars per night. I think that's a ridiculous fee.
Lots of hair in the bathroom. Restaurant breakfast was $15 for buffet only slightly better than most free ones.
I didn’t like it. It is old building and very further to down town.
Great
The staff was friendly and helpful. The breakfast selection room was good. The bedding was comfortable.
Very nice around the grounds. Nice, clean rooms. Staff was friendly.
The hotel has a beautiful view of the river, lovely outdoor seating and good food at the restaurant. It looks a bit neglected, it’s pretty clean but could be cleaner. It’s not as well-maintained as it should be either. It’s not bad but I wouldn’t say it’s good either.
the hotel is very dirty inside and around the corridors and inside the restaurant
Great location and friendly staff. Breakfast by the river was also delicious. Great view on the river from the swimming pool too.
Great staff
Will literally never use this resort or Orbitz again. Tons of hidden fees for parking and taxes, orbitz and the property gave me the same price but they charged my card more because they said they charged for parking and there was more charges for taxes on top of more taxes. I booked 2 rooms and they charged us for 2 vehicles when we only had one and said we never told them. The hotel also stated that we booked a river view which I did not but it costs more money and than tried to give us a city view room and messed up the keys 2x before they finally got it right. Room was clean so there’s that
I really enjoyed the patio and fire glacé near the water such an amazing view, especially at night we were able to have some s’mores and enjoyed the view of the bridge. Not bad at all will definitely stay there again.
I expected more when it came too the condition of of the rooms and restrooms...Need to be up to date with style, also consider repainting, puttung down new carpet abd etc. Staffing aking with customer service was appreciated...
Beds are making noise, no room service, and did not give extra water and glass. Tiny bath room and sink are outside — also, $10 per night parking which suppose to be free or include in the room.
Great views. Awesome pool that is open late. The elevators were a bit slow at peak time with alot of traffic at the hotel,
Located 2 mi (3.2 km) from Fashion Outlets of Niagara Falls, Niagara Riverside Resort, BW Premier Collection is within a 10-minute drive of other popular attractions like Niagara Falls State Park. This 3.5-star hotel welcomes guests with 140 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.
Free continental breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers. Refrigerators, coffee makers, and phones are also available.
At Niagara Riverside Resort, BW Premier Collection, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 10.00 per night. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
👍
The room was nice and clean. When I had a problem with the tv, they came right away to fix it. I really liked the fact that I could stay here with my pet. The only thing that I did not like was that parking isn't free and had to pay 10 dollars per night. I think that's a ridiculous fee.
Thank you for giving our hotel a review, we appreciate your feedback.
Lots of hair in the bathroom. Restaurant breakfast was $15 for buffet only slightly better than most free ones.
Thank you for giving our hotel a review, we appreciate your feedback.
I didn’t like it. It is old building and very further to down town.
We apologize for any issues regarding your stay.
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Great
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The staff was friendly and helpful. The breakfast selection room was good. The bedding was comfortable.
Thank you for your feedback!
Very nice around the grounds. Nice, clean rooms. Staff was friendly.
Thank you for your feedback!
Thank you for giving our hotel a review, we appreciate your feedback.