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Holiday Inn Niagara Falls Scenic Downtown

3.0 out of 5.0

Recent guest reviews

Staff very friendly and nice, well located, I will go back

I have stayed in many Holiday Inn and this is the worst I stayed in. Key factors: 1) Parking is $10.80 per night even for hotel customers seriously, one can get much cheaper parking down the street. 2) WI-FI they claim there is a WI-FI but we were never able to connect to it, probably its stealth. 3) Staff: Staff is ok but they kept on telling me that facilities are there not able to find where. 4) Room Condition: A/C duct was broken and flab was hanging out. Rooms are outdated and specially washroom. 5) You can certainly get better place at the high price. Never gonna stay again there.

Was not given the room that was reserved ? The check in girl, Raina was horrible and had a nasty disposition. She said.... Next time don't use Orbitz! The day time was was much friendler.

The bed was in a hold no microwave in the room for us to get a microwave we have to pay $20 a night the picture on the profile was t the same as the

Staff were friendly, helpful, & professional. Hotel is right across the bridge from Goat's Island and it's only a short walk to the Falls. Very convenient if you're in town to see Niagara Falls! The Culinary Center is w/n walking distance too & is a great option for travelers wanting more options for food.

everything was ok. only their wifi is really really bad.

Room was not clean,beds are old and smell bad also carpets are too old.

Receptionist was rude, unfriendly & unprofessional. There were no please, no thank you in her sentences. Gives us the impression her last job was as a prison warden!

Hotel was walking distance from the falls and from other attractions. Room was clean, and the staff was helpful and friendly. Hotel offered plenty of close by parking. Would stay there again.

The hotel offered a little bit more than I expected. The staff was very concern about us and very helpful.

The staff were friendly and efficient the room was roomy, comfortable and very clean. The pool was immaculate and the perfect temperature. They are really trying and made it a great stay. Location is perfect for easy access to the Falls. We went to Maid of the Mist and Cave of the Winds and loved them. Lots of work going on to improve the park. If I had one area that could use improvement, it would be the speed of the elevators, but not a big deal. My previous 2 trips to the Falls were on the Canadian side and it's always been said it's preferable. Well, I say give the New York side a try... we weren't and we don't think you would be disappointed.

The hotel was in the perfect location...it was walking distance from the fall n its,attractions which was a plus...no microwave in the room...pricey.no breakfast accommodations.

Nice comfy beds and pillows. Quiet, and clean. Nice pool, bath room needed a up grade. Over all nice stay.

This place was a great night's stay. The location is perfect for those who like walking to the major points of interest. less than a 5 minute walk from Niagara Falls. The hotel itself appears to have gone under extensive renovations and it shows. The lobby area is modern and inviting. They have an attached restaurant and arcade. There is also a tourism desk with staff to help you plan your Niagara adventure. We did and it was worth every penny!

We chose the hotel because of it's location within walking distance of the falls. Decor appears recently redone and room was clean. Pool area very nice.

My family and I had a great experience in there. We also joined the tour in the hotel. We all had a great time! We will come back again!

Walking distance to the US Falls and room was clean and comfortable. Staff was pleasant and helpful.

The hotel was very nice and it fit for our family. Definitely going there again!

The hotel has a tour guide company stall, the tour was good (100 $/pp) which included all the tickets for the attractions and a few extra tourist spots which u might not see on ur own.

Paid premium price for this hotel but the hotel needs lot of updating. Bed springs were shot, shower curtain was stinking and the hotel staff just says sorry. Hotel lobby was old.

114 Buffalo Ave Niagara Falls NY

Hotel highlights

  • Walking distance to American Falls and Niagara Falls State Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Holiday Inn Niagara Falls Scenic Downtown places you within a 15-minute stroll of popular sights such as American Falls and Niagara Falls State Park. This 189-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and a fitness center. Bridal Veil Falls and Cave of the Winds are also a short walk from this Niagara Falls hotel.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.


Rooms

All 189 air-conditioned rooms feature refrigerators, coffee makers, and free weekday newspapers. 36-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Guests of Holiday Inn Niagara Falls Scenic Downtown have access to an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 10.80 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 2 meeting rooms, conference space, and a 24-hour business center.

Room options

Room, Non Smoking (Leisure)

King 1 | Sleeps 2

Room, Non Smoking

Queen 2 | Sleeps 4

Suite, Non Smoking

King 1 | Queen 1 | Sleeps 4

Suite, Non Smoking

King 1 | Sleeps 4

Guest reviews for Holiday Inn Niagara Falls Scenic Downtown

Everyone (5) Couples (46) Business (2) Family (73) Other (1) Friends (10)
4

very close to attractions, great service,

Everyone

Staff very friendly and nice, well located, I will go back

By , from laurel MD on Jul 4, 2017

2

worst holiday inn i ever stayed in.

Everyone

I have stayed in many Holiday Inn and this is the worst I stayed in. Key factors: 1) Parking is $10.80 per night even for hotel customers seriously, one can get much cheaper parking down the street. 2) WI-FI they claim there is a WI-FI but we were never able to connect to it, probably its stealth. 3) Staff: Staff is ok but they kept on telling me that facilities are there not able to find where. 4) Room Condition: A/C duct was broken and flab was hanging out. Rooms are outdated and specially washroom. 5) You can certainly get better place at the high price. Never gonna stay again there.

By , from Columbus, OH on Nov 7, 2016

2

rude night staff.

Everyone

Was not given the room that was reserved ? The check in girl, Raina was horrible and had a nasty disposition. She said.... Next time don't use Orbitz! The day time was was much friendler.

By , from S on Aug 29, 2016

2
Everyone

The bed was in a hold no microwave in the room for us to get a microwave we have to pay $20 a night the picture on the profile was t the same as the

By on Apr 27, 2016

4

nice hotel w/n walking distance to the falls!

Everyone

Staff were friendly, helpful, & professional. Hotel is right across the bridge from Goat's Island and it's only a short walk to the Falls. Very convenient if you're in town to see Niagara Falls! The Culinary Center is w/n walking distance too & is a great option for travelers wanting more options for food.

By on Apr 24, 2016

Review comment responded on Apr 27, 2016

Dear Valued Guest, Thank you for so much for your kind feedback. We are very pleased to hear that you found our staff to be friendly and that is always good to hear. We are so proud that our property is in the heart of Niagara Falls, NY this location brings our guest just a few steps away from all attractions. Thank you and look forward to seeing you soon. Sincerely, Nancy F. Guest Satisfaction Manager

4

good value!

Families

everything was ok. only their wifi is really really bad.

By on Dec 9, 2015

1

short trip vacation

Couples

Room was not clean,beds are old and smell bad also carpets are too old.

By on Nov 12, 2015

2

cold hotel reception

Couples

Receptionist was rude, unfriendly & unprofessional. There were no please, no thank you in her sentences. Gives us the impression her last job was as a prison warden!

By on Oct 21, 2015

4

weekend getaway

Couples

Hotel was walking distance from the falls and from other attractions. Room was clean, and the staff was helpful and friendly. Hotel offered plenty of close by parking. Would stay there again.

By on Oct 14, 2015

4

was a good family trip

Families

The hotel offered a little bit more than I expected. The staff was very concern about us and very helpful.

By on Oct 11, 2015