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Park Grand Mayfair

4.0 star property

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Photo gallery for Park Grand Mayfair

Staircase
Staircase
Minibar, in-room safe, desk, soundproofing
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
31 Great Cumberland Place, London, England, W1H 7TA
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Park Lane
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room

7.2 out of 10
Good
(5 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

7.0 out of 10
Good
(28 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

Minibar, in-room safe, desk, soundproofing

Club Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Berkley Single

Minibar, in-room safe, desk, soundproofing

Berkley Single

  • Sleeps 1

View all photos for Berkley Double

Minibar, in-room safe, desk, soundproofing

Berkley Double

  • Sleeps 2

Hyde Park Club Room

  • Sleeps 2

View all photos for Hyde Park Triple Room

Minibar, in-room safe, desk, soundproofing

Hyde Park Triple Room

  • Sleeps 3

Deluxe Double Room

  • Sleeps 2

Deluxe Single Room

  • Sleeps 1

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About the neighborhood

London

Located in London City Centre, Park Grand Mayfair is within a 5-minute walk of popular attractions such as Marble Arch and Hyde Park. This 42-room, 4-star hotel welcomes guests with in-room amenities like iPod docks, minibars, and coffee makers.

What's nearby

  • Marble Arch - 3 min walk - 0.2 miles
  • Hyde Park - 4 min walk - 0.3 miles
  • Baker Street - 4 min walk - 0.3 miles
  • Selfridges - 5 min walk - 0.3 miles
  • Park Lane - 5 min walk - 0.3 miles

Getting around

  • Marble Arch Underground Station - 3 min walk
  • Marylebone Station - 12 min walk
  • London City Airport (LCY) - 45 min drive

Restaurants

  • ‪Zula Burger - ‬3 min walk
  • ‪SOUND Cafe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪WatchHouse - ‬2 min walk
  • ‪Al Balad - ‬3 min walk

About this property

Park Grand Mayfair

Guests of Park Grand Mayfair enjoy free WiFi in public areas, free newspapers, and laundry facilities. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage.
TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, and slippers. Other amenities include iPod docks, minibars, and coffee makers.

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The Marble Arch Hotel, by Thistle
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  • Restaurant
  • Air conditioning
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8.2 out of 10, Very Good, 1,804 reviews
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The price is $217
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 19.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Marble Arch Montcalm
Marble Arch Montcalm Hotel
Marble Arch Montcalm London
Montcalm Marble Arch
The Marble Arch By Montcalm Hotel London
Marble Arch London Hotel London
Marble Arch London Hotel
Marble Arch London London
Marble Arch Hotel
Marble Arch London
Marble Arch
The Marble Arch London England
The Marble Arch by Montcalm

Frequently asked questions

Is a free cancellation option available at Park Grand Mayfair?

Park Grand Mayfair offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Park Grand Mayfair?

As of Feb 22, 2026, prices found for a 1-night stay for 2 adults at Park Grand Mayfair on Feb 27, 2026 start from $224.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Park Grand Mayfair?

This hotel is situated in London City Centre within a 10-minute walk of Marble Arch and Hyde Park. You'll also find Oxford Street and Marylebone High Street less than a mile away.

Will I be able to park at Park Grand Mayfair?

No, there isn't parking available at the hotel.

Does Park Grand Mayfair have a casino at the property?

No, Park Grand Mayfair doesn't have a casino.

Will I find an indoor pool at Park Grand Mayfair?

No, there is no indoor pool at this hotel.

Is Park Grand Mayfair a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, free Internet access, and a turndown service.

Does Park Grand Mayfair have a hot tub?

No, this hotel doesn't have a spa tub.

Does Park Grand Mayfair feature a restaurant that includes a breakfast menu?

Yes, Park Grand Mayfair serves an English breakfast each morning for a surcharge from its restaurant.

Will Park Grand Mayfair allow pets to stay for free?

No, pets aren't allowed at Park Grand Mayfair.

Does Park Grand Mayfair have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Park Grand Mayfair?

The closest major airport to Park Grand Mayfair is London City Airport (LCY), which is 10.9 mi away (45 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17 mi away (43-minute drive).

Can I book a room with a balcony at Park Grand Mayfair?

No, there aren't any guestrooms with balconies at Park Grand Mayfair.

Park Grand Mayfair Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 222 out of 618 reviews
Rating 8 - Good. 156 out of 618 reviews
Rating 6 - Okay. 96 out of 618 reviews
Rating 4 - Poor. 70 out of 618 reviews
Rating 2 - Terrible. 74 out of 618 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, amenities
Good place and hospitality
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Traveled with family
Liked: Staff & service, amenities
Fantastic welcome on arrival. Staff were exceptional, friendly, welcoming and professional. Hotel reception was clean and lovely decor. Bedroom was large, clean and plenty of room. The only downside was the bathroom was slightly tired around the edges and I thought the shower tray was going to overflow due to the slow drainage of the water. Loved our short stay. Perfect location and will definitely be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and convenient hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
A very good hotel in a great location. All of the staff on reception were brilliant - responsive, kind and helpful. The room was very nice, everything one would need. Highly recommended.
Stayed 1 night in Oct 2025

6/10 Okay

Carla

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 4 nights in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time here, just a good as the first
Stayed 3 nights in Sep 2025

8/10 Good

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the openness of the hotel and the furnishings. The extra tea/coffee and cold water tap are an excellent idea too. I would like to mention that our room was adequate for one night but for 3 people it would have been too small for a longer stay with the sofa bed pulled out to accommodate the 3rd person.
Stayed 1 night in Aug 2025

6/10 Okay

Jordan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff/location

Perfect staff. Made us feel like millionaires.
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica Mendoza

Stayed 5 nights in Apr 2025

4/10 Poor

alanoud

Liked: Staff & service
Not give us the room we choose
Stayed 5 nights in Jul 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean as expected. Lovely breakfast manager - nothing too much trouble
Stayed 1 night in Jul 2025

10/10 Excellent

Claire-ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Perfect for our BST Hyde Park event, very short walk to and from event. Lovely and friendly reception staff who also arranged early check in. I would definitely book again
Stayed 1 night in Jul 2025

2/10 Terrible

Deborah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There is no restaurant There is no Room service We did not have a deluxe double room despite it was booked and confirmed moths ago and i notified them we would be late checking in. I have given the gotel chance to respond but honesty i dont think they care. The staff were good e
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

ian

Traveled with partner
Liked: Cleanliness
Number of issues, room did not reflect images on website, very small with no room to move around. air con not working and even after reporting it, never got a follow up call. Fridge not plugged in so took time to get to temp which due to weather, should have been on at arrival. Breakfast good
Stayed 2 nights in Jul 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
I just like the location. Other than that, I regret staying there. Washroom is dirty, dirty kitchen sink and under the sink, utensils not washed properly, and lots hair on floor/not mopped well and dusty. I should have taken photos as soon as I came in. The owner needs to talk to the cleaner or check after cleaning.
Stayed 8 nights in Jun 2025

6/10 Okay

Paul

Stayed 1 night in Jul 2025

6/10 Okay

Kyra

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Unwelcoming.

The hotel was in great proximity for our needs and very clean although reception staff seemed a little aloof and somewhat unfriendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, great location

Fantastic hotel in a great location for restaurants, Oxford St shopping and Hyde Park. Our room was spacious, comfortable and clean and the breakfast selection was plentiful with freshly cooked eggs to order. But the cherry on the cake is the staff, Galina in particular really went out of her way to make our stay memorable. She's so helpful and cheerful, and asset to any establishment.
Stayed 1 night in Jul 2025

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