See all properties

The Chapter Hotels - Hyde Park

2.0 star property
Hotel with a 24-hour front desk, 3-minute walk to Kensington Gardens

Choose dates to view prices

Photo gallery for The Chapter Hotels - Hyde Park

Miscellaneous
Premium Studio, Ensuite (Group) | Free WiFi, bed sheets
Interior
Miscellaneous
Premium Studio, Ensuite (Group) | Free WiFi, bed sheets

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
23 Inverness Terrace, London, England, W2 3JR
  • Place, Queensway
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

Basic Double Room, Ensuite

  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio, Ensuite (Twin)

Premium Studio, Ensuite (Twin) | Free WiFi, bed sheets

Premium Studio, Ensuite (Twin)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Studio, Ensuite (Quad)

Premium Studio, Ensuite (Quad) | Free WiFi, bed sheets

Premium Studio, Ensuite (Quad)

  • 86 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Studio, Ensuite (Group)

Premium Studio, Ensuite (Group) | Free WiFi, bed sheets

Premium Studio, Ensuite (Group)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 4 Twin Beds

View all photos for Premium Single Room, Ensuite

Premium Single Room, Ensuite | Free WiFi, bed sheets

Premium Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Studio, Private Bathroom (Family Quad)

Premium Studio, Private Bathroom (Family Quad) | Free WiFi, bed sheets

Premium Studio, Private Bathroom (Family Quad)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Private Bathroom

Premium Triple Room, Private Bathroom | Free WiFi, bed sheets

Premium Triple Room, Private Bathroom

  • 75 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Studio, Private Bathroom (family triple)

Premium Studio, Private Bathroom (family triple) | Free WiFi, bed sheets

Premium Studio, Private Bathroom (family triple)

  • 43 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite | Free WiFi, bed sheets

Premium Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Royal Apartment, Accessible, Ensuite | Interior

Park Lane Apartments Crawford Place

London City Centre
  • Free WiFi
  • Laundry
  • Breakfast available
  • Housekeeping
8.0 out of 10, Very Good, 17 reviews
Park Lane Apartments Crawford Place

About the neighborhood

London

Located in London City Centre, The Chapter Hotels - Hyde Park is within a 5-minute walk of Kensington Gardens and within 15 minutes of other popular attractions like Hyde Park. This 19-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Queensway - 1 min walk - 0.1 miles
  • Westbourne Grove - 2 min walk - 0.1 miles
  • Kensington Gardens - 3 min walk - 0.2 miles
  • Kensington Palace - 11 min walk - 0.6 miles
  • Hyde Park - 13 min walk - 0.7 miles

Getting around

  • Bayswater Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 15 min walk
  • London City Airport (LCY) - 66 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪MEATliquor - ‬3 min walk
  • ‪Bella Italia - ‬3 min walk
  • ‪Blank Street Coffee - ‬3 min walk
  • ‪Taza Kebab House - ‬3 min walk

About this property

The Chapter Hotels - Hyde Park

Hotel with a 24-hour front desk, 3-minute walk to Kensington Gardens
At The Chapter Hotels - Hyde Park, guests have access to free WiFi in public areas. The 24-hour front desk has staff always at the ready.
Guests can expect to find free WiFi. Bathrooms have hair dryers and free toiletries. Change of towels is available on request.

Similar properties

Miscellaneous
The Chapter - Leisure Inn Hotel
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
6.8 out of 10, 153 reviews
$99 nightly
The price is $119
Dec 14 - Dec 15
Total with taxes and fees
The Chapter - Leisure Inn Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 13629851

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Chapter Hotels Hyde Park
The Chapter Hotels - Hyde Park Hotel
The Chapter Hotels - Hyde Park London
The Chapter Hotels - Hyde Park Hotel London

Frequently asked questions

What is there to do near The Chapter Hotels - Hyde Park?

This hotel is situated in London City Centre within a short 12-minute walk of Hyde Park and also 3 minutes on foot from Kensington Gardens. You'll also find Kensington Palace and Kensington High Street less than a mile away.

Is parking available on site at The Chapter Hotels - Hyde Park?

No, there isn't parking available at the hotel.

Does The Chapter Hotels - Hyde Park have a casino?

No, The Chapter Hotels - Hyde Park doesn't have a casino.

Is there an indoor pool at The Chapter Hotels - Hyde Park?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Chapter Hotels - Hyde Park?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include streaming services and free Internet access.

Does The Chapter Hotels - Hyde Park have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Chapter Hotels - Hyde Park have a restaurant that serves breakfast?

No, The Chapter Hotels - Hyde Park doesn't have a restaurant that serves breakfast.

Does The Chapter Hotels - Hyde Park allow pets to stay for free?

No, pets aren't allowed at The Chapter Hotels - Hyde Park.

Are there connecting rooms at The Chapter Hotels - Hyde Park?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Chapter Hotels - Hyde Park?

The closest major airport to The Chapter Hotels - Hyde Park is London City Airport (LCY), which is 13.1 mi away (66 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.3 mi away (42-minute drive).

Are there rooms with balconies at The Chapter Hotels - Hyde Park?

No, there aren't any guestrooms with balconies at The Chapter Hotels - Hyde Park.

The Chapter Hotels - Hyde Park Reviews

Reviews

5.4
Rating 10 - Excellent. 3 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 7 out of 37 reviews
Rating 2 - Terrible. 11 out of 37 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Marco Sergio

Traveled with partner
Liked: Staff & service
Easy to Queens Station, close to buckingham palace Need to check your drains in room 40. Shower does not drain very quick.
Stayed 3 nights in Jul 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing!

Arrived and was greeted by piles of dirty linen on the floor that we had to step over. Man (staff) wondering around with blood on tee-shirt and bandaged arm. No towels in room. Bathroom so small you couldn’t sit on the toilet with the door closed. Shower door didn’t close.
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Victoria M

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Dan

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Very poor hospitality and dirty/bloody sheets. Violation of privacy from cleaning staff. Lack of awareness and care by staff overall.
Stayed 3 nights in Jun 2025

4/10 Poor

Jayde

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very hot, small and cramped and sink tap didnt work, needs updating and aircon. Very good location and close to tube
Stayed 3 nights in Jun 2025

2/10 Terrible

Dax

Traveled with family
Disliked: Amenities
The location is excellent and close to the Bayswater tube but that’s all. To start the suite that they advertise is a mess. As soon i finished the check in they informed me that the stove was not working, then they told me since there is no A/C to use a fan. There was no fan and they got me a fan the night before we were leaving and we stayed four nights. Since there is no elevator the minimum they could do was to help get the luggage upstairs and not just stand looking how i managed to bring 3 suitcases upstairs since we were a party of five. I wished i could say that’s it but the worst part was that someone from the cleaning crew went through my personal belongings. Nothing was stolen but it felt like I was robbed. In other words i would never stay at this place ever again. They have a long way to learn about customer service. Appliances dont work or are invisible. Thanks
Stayed 4 nights in Jun 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service

Great

This was just perfect for what we needed. The only draw back was the heat of the room and the fact there was no milk despite a kettle/tea/coffee etc
Stayed 1 night in Jun 2025

2/10 Terrible

Diana P

Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service
No AC and my room faced west, so very hot, even with fan going and windows open (no screens, but happily no bugs). No chair, though there was room. Very clean, which was lovely. No sheet and the duvet was too warm (obviously). No bedside table (I upended a wastebasket to set my travel clock etc.). Friend's room had bathroom fan running constantly. BUT good neighborhood, comfortable beds, friendly and helpful staff.
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the room overall, The bathroom smelled bad, so could have used an air freshener. Also they should provide a hand towel not just body towels. I love that they had an iron, ironing board, hot pot, dishes, refrigerator, stove, all great. Complimentary tea bags and sugar would be a nice touch! The front desk people were nice. Also more than one room key would help for when your party goes out separately. An elevator would be great. Walking up 4 flights of stairs with heavy suitcases is a challenge.
I liked how they put the towels like a bow at the end of the bed.
Stayed 3 nights in Jun 2025

8/10 Good

Sion

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly place

Room rather small, but otherwise great service.
Stayed 1 night in May 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place I arrived early they let me keep my bags in office until check in when I arrived back for my check in everything was wrong they put me in a room in the basement with 3 beds and a separate washroom it was disgusting stains all over the carpet, doors walls ect possible blood. The beds were dirty with hairs all over them and stains bathroom was no cleaner. I original booked a double room suite. I refused to stay there was no one on site I had to wait for someone to come to the hotel to explain my frustration. They then told me to wait outside And I was later transfers to another hotel down the street which they manage. The conditions over there were much better but over all my stay was not very pleasant due to all of the run around. Would not recommend staying here.
Stayed 1 night in May 2025

8/10 Good

Alejandro

Stayed 1 night in Apr 2025

2/10 Terrible

Fredric

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Francisco

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia

La verdad q el hotel está lejos de lo q muestra en sus fotos, las habitaciones sucias, las sábanas reutilizadas y sin servicio de limpieza. Su localización está bien, pero hay hoteles mucho mejores por precios similares alrededor. No lo recomendamos
Stayed 2 nights in Jul 2025

2/10 Terrible

ELENA

Traveled with family
La estancia fue francamente desagradable. Un hotel sin ascensores, sin aire acondicionado con un ventilador que en lugar de estar dirigido hacia la cama estaba dirigido hacia la pared. Muy sucia la habitación me quejé e igual no la limpiaron
Stayed 2 nights in Jul 2025

6/10 Okay

Karina

Traveled with group
Liked: Cleanliness
The location of the hotel is very convenient and close to two tube stations. Also, it’s very quiet at night and the room was pretty big and clean. However there are certain points which bothered us at our stay. We arrived at the hotel late (2:30am) since our flight arrived at night. There was no information on advance how the check in procedure would be like. So, we rang the bell and no one answered for at least 10 minutes. Fortunately, staff arrived later, but we were worried to not being able to access to our room and wished we would have gotten some information. Second, the water pressure in the shower was very low which was a problem when showering. Also, the WiFi didn’t work at all. Overall there are some points to improve, but we had a pleasantly stay.
Stayed 3 nights in Jul 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gammelt og slidt hotel - hold dig væk.

Virkelig et slidt hotel. Man troede man var fuld når man gik op af trapperne da det hele var så skævt. Vi boede helt øverst og der var ulidelig varmt, selv med åbne vinduer. Vinduerne var slidte og kunne ikke åbnes rigtigt. Gulvet var slidt og gav sig når man gik på det. Døren til badeværelset kunne ikke lukkes. Der manglede en flise, gulvet var revnet, beslidt og der var skimmel på loftet. Det lille the køkken virkede vandet ikke og der var ikke service til 4 personer. Stolene var knækket i ryggen. Der lå døde duer når man kiggede ud af vinduet. Der var ikke gjort ordentligt rent, der var beskidt på gulvet og væggene. Sengetøjet og håndklæderne var dog rene hvilket gjorde man turde sove der. Her kommer vi i hvert fald ikke igen, og kan absolut ikke anbefales.
Stayed 3 nights in Jun 2025

10/10 Excellent

roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, ubicación excelente.
Stayed 3 nights in Jun 2025

2/10 Terrible

Leonardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Péssimo!

Nossa realmente tomamos um susto com o local! Quarto pequeno, apertado, sujo, banheiro horrível com chuveiro estragado, sem elevador etc! Agendamos para 4 noites pela localização mas chegando lá deixamos o local mesmo não tendo reembolso pois era impossível ficar lá
Stayed 4 nights in May 2025

8/10 Good

Fredrik

Traveled with family
Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in May 2025