Rose Court Hotel3.0 out of 5.0
Recent guest reviews
Just returned from a 2 night stay. Was apprehensive after reading other reviews but didn't need to be. My sister was allowed to check in early and the room was clean and spacious enough for 3 adults and a teenager. Room cleaned during our stay with fresh bedding and towels. Yes the hotel looks a bit tired but no worse than other hotels in London charging a more expensive rate. Great location for Hyde Park and we found it quiet. Only issue was the fire alarm going off at 2:30am and the poor night porter couldn't switch it off and looked close to tears. Receptionist apologised as soon as we got the desk to check out the following morning. Overall a pleasant stay for a couple of nights and we found the staff friendly. We had no bed bug issues like other reviews.
Location very close to Marble Arch and Oxford street is pretty much the only good thing with this place. Stayed in a family room in the basement. View towards a backyard with litter. Windows had to be closes due to traffic noise just outside. Also a lot of noise from other rooms. Room was quite large, but just a single closet for your belongings. Not even a knob or two by the door for jackets. Firm beds, acceptable for a few night, in other words not not terrible :) Bathroom with broken door. Could only be closed by locking it from the inside, which of course means the bathroom door stays open at night and when nobody is using it... Add a broken cistern that kept flushing for 5 mins after every visit you could imagine that this was anoying. Especially at night. Hotel offers free wifi, but poor quality. TV in room. No AC. Continental breakfast (beans, scrambled eggs and toast) was included. Eggs, bacon and more for a ekstra fee. Be prepared to wait quite some time for breakfast if you order the addons. Breakfast was OK, but staff in kitchen and breakfastarea was loud, ineffective and quite rude. Staff at frontdesk however, was polite and helpful. Common areas were messy with a lot things stashed here and there. Also on the plus side; room was clean, cleaned every day with new towels every day.
Booked in thinking it was wheelchair friendly, its no had problems just getting into building, was booked in for 6 days couldn't have a shower the whole time as they have the shower over the bath not good if your a wheelchair user
This is without doubt the worst hotel I have ever stayed in. It may have been owned by the Churchill family in the past but I doubt it has been redecorated since they left! The bathroom smelt of damp and the window in the bedroom wouldn't shut. Having read the reviews, sadly not until after it was too late to cancel, I decided to give breakfast a miss. Take my advice, book somewhere else, anywhere else...
I visited this hotel for two nights in a weekend stay, my friend had already booked it, did tell me the reviews were mixed but you take a chance sometimes, we certainly did. We were too early in arriving for check in so left our bags and called back later in the day, I was shown my room up a dirty stairway that had carpet on it that was out of the ark , room was just as bad, tiny, more like s cupboard with a window looking out the back to other buildings that were similar. Very unattractive. Small bathroom with a shower tray which was The tiniest I've ever seen you kept hitting yourself off the sides when using it, a wardrobe and set of drawers that had seen better days and smelled fusty and robe was damp, awful looking. We had been given the continental breakfast option but immediately decided not to eat anything in this place. The location of hotel is excellent, close to Hyde park, Oxford street and tube station, but the hotel is ancient and badly needing upgrade, it looked more like a DSS establishment, definitely would not return here if you paid me . Worst I've ever encountered.
Went to London to see bat out of hell. Needed a cheap and cheerful hotel just to rest our heads for the night. How wrong were we. Outside looked nice and i felt i made a good choice for £144. But i couldnt be more wrong. Got to reception lady just looked up give us our key told us second floor but there was a lift (broken of course!). So stairs it was...narrow and dated really just needed a lick of paint and for the £144 we gave alone could have done the trick and made it more pleasant. Got to our room thought the door was already open...turns out the doors were not even on properly and locks were old. Got into our room, boiling. Window hatch broken so it kept shutting. They put tea and coffee in the draw and left the sugar in a tub not even wrapped so dust etc would settle into it. Fan fitted to the roof looked like it was going to fly off the ceiling and massive crack in the ceiling too. Bed looked okay room was dirty and poor, wardrobe smelt of damp and musky, curtains really outdated and wouldnt shut, small door half the size of a normal door to get into the bathroom. Went in, cramped so badly. Toilet paper like sandpaper and the bin hadnt even been emptied from previous stayers. Round the bath was going mouldy and the shower kept leaking everywhere. Only good thing bout the bathroom was that it had dove hand soap. Back to the bedroom, the floor was covered in blonde hair that kept finding its way over all my stuff (such as my bag etc on the floor). Again only good thing is that it had a brand new TV in there that we did not watch. Towels were okay, didnt even stop to have breakfast and was out the room by 8 the next morning. I asked for thw wifi and the map to london which was supposed to be included, but again nothing received. I didnt want a 5* hotel for the money i was willing to pay but i wouldnt even pay 44p to stop in there again let alone £144. They are in dyre need of ringing the hotel inspector in to redecorate the whole place as it has potential to look beautiful (as not far from tubestation and attractions) if i didnt laugh about the stay there then i would of cried. Staff were not helpful or friendly and when asked a question just blatantly got ignored. Will NOT be returning.
Arriving at this hotel, it looked ok from the outside. Location was fine, with just a 10 minute walk to Bond Street station (jubilee line). Interior was very dated but that maybe the look this hotel is going for! Got given key to our room on the first floor, which was very good because I would not contemplate using the elevator! Getting to our room, we discovered 5 suitcases in our room. Great start! Having gone back down to reception, we were told that those people were moving rooms. Alarm bells anyone? So they moved the luggage and we were given the same room. Bed linen was fine, decor dated, very hot in room with no air con, and hanging my clothes up in a wonky cupboard. Tried having a shower as best I could with the shower head not propping up! (Facing down) In the middle of this review we attended a brilliant Adele concert at Wembley stadium which we very much enjoyed! Anyway back to the hotel! Lots of weird noises at night- water dripping, water tank filling up pretty much all night! Got an ok nights sleep, and was looking forward to breakfast! Continental breakfast, which is fine. Cereals, croissants, juice, tea and coffee etc. I was quite excited when they asked if we wanted toast, scrambled egg or beans which were included. Ordered the toast and scrambled egg to which I received the egg, 10 minutes before the toast, so was cold! I don't think anyone at breakfast received anything at same time so had cold something! They ran out of coffee, and our tea was cold. Staff running round like headless chickens, not knowing who ordered what. If you can't remember write the order down!! All in all quite poor, but highly recommend Adele if she tours again!
I've booked this hotel for 3 nights, during this time I couldn't take a shower because the bath is broken, my room was so dark because the main light didn't even has a light bulb, there are some kind of suspicious hairs on the bed sheet【Thank god I've brought my own】. Plus, the entire room was cold as an ice. I ask the reception to fix those problems as soon as I could, but HE REFUSED to fix them【yes, even the light bulb】after I said I will be here for 2 other days!. ....After all, at least I've got the light fixed in the before my second night, but it didn't work again the third night. I don't even bother to fix it. I'm so tired in this hotel _(:з)∠)_
Plenty of better hotels in the area. The hotel is old and mostly dirty, but at least the bed sheets are clean. The radiator was always on even when switch turned to min, the room was boiling and the window was broken so couldn't be opened. When asked if could be turned off the person at the front desk said there was nothing that could be done. Doors were not secure. Although shower was hot and towels provided were clean. Good location near oxford street. But would not stay again.
This hotel enjoys great location. Yet, it needs lots of improvement and renovation. Everything is exhausted. The elevator, the furniture, the bathroom. The intercontinental breakfast is the worse i have ever seen. Only the heater was working very well. Never again
Reviews from Trip Advisor
37% of guests recommend this hotelTotal of 342 reviews