Paddington Court Rooms4.0 out of 5.0
Recent guest reviews
Small but clean rooms. The housekeeping lady was friendly and did a good job!Reception staff not very friendly nor helpful. Good location not for from Paddington underground. If I would go back? Probably but only if I don’t have any other option!
The main hotel building I think better condition but my room was opposite street and It was very small, no view, dark side,there is not lift. Do not choose this room ( 611) I expecting better condition it was dissapointed for me. Breakfast fine accordingly to price satisfaction.
Absolutely amazing staff and hotel went that extra mile for us on our 1st years wedding anniversary On arrival greeted with prosecco Our room was filled with red petals bottle of red wine and amazing cheesecake.. Can't thank them all enough We really enjoyed staying here and will Defo be returning.
Excellent hotel, well placed for the tube; Hyde park; Paddington station and central London. Close to most tourist attractions. The hotel rooms we've stayed in at compact, but decorated to a very high standard. Would thoroughly recommend this hotel and the chain.
Stay at this hotel was spoiled by fire alarm which was turned on several times a day. Every night the siren screamed 2-3 times for several minutes in our room. And also in the whole hotel. Managers repeated to us that the malfunction would be eliminated, but nothing could be done. In a couple of days everyone, including the staff, just stopped reacting to this noise. If there really was a fire, no one would leave their rooms.
Beware this hotel and Booking.com - having made a confirmed booking 19th June for two nights 5th July / 7th July for a cost of £ 378 I turned up at the hotel on the 5th July to be told my credit card had been refused - I called Mastercard who told me that no transaction had been attempted on the 5th July. Subsequent phone calls to Booking.com have resulted in it being my problem. I had to find alternative accommodation for those two nights. I am surprised by Booking.com approach and warn others considering using this hotel.
Pleasant staff. Clean, modern rooms with complimentary fruit. Good coffee facilities. Good shower. Was taken down very narrow stairs into basement rooms. As a female on my own I didn't really like going down the stairs and staying there overnight. The room itself was tiny but this was ok as I was only there one night. However at 9.20pm an industrial type noise started up outside my room and went on all night. Hideous night's sleep.
although the room is modern, and the location good to and from Paddington train station, there is no elevator to get up the 2 flights of stairs with luggage, the bed is too big for room and definitely two people would have trouble moving around in such a small space. two night here was enough, I am glad I booked another hotel for my next 3 nights just down the street.
We have stayed in previous years at an earlier incarnation of this hotel, when operated by Best Western as the Shaftesbury Paddington Court, proving satisfactory, hence our return. The establishment appears to have undergone ownership change, and is now deemed (for reasons not clear to me) Park Grand Paddington Court. My membership card for Best Western was (of course) declined on presentation. On this occasion we booked (according to their Hotel email confirming our stay), a 'Paddington Court Executive Room - Deluxe Double'. This offered in repetitive prose, 'a lovely place to rest ( ... ) a lovely stay that goes beyond your expectations'. Our walks back and forth across a rainy Devonshire Terrace were indeed 'beyond expectation'. We assumed that as on our previous visits this room would be within the hotel's main building. Instead, on arrival, we were shown across pavements and puddles to another building above doors of which could be dimly discerned 'Paddington Court Suites', and followed our assigned guide through multiple maze-like suitcase hugging corridors to a small room. We are well aware of these so-called 'suites' and have avoided them in the past precisely because entry and exit particularly to breakfast is to struggle back and forth across traffic and a rain swept early morning street. No longer an easy stroll to eat, wearing light garments appropriate to the 'rest' (sic) and relaxation promised by this hotel. By the way, adding insult to this injury, hotel management practices a 'sign on' arrival at breakfast rather than guests calling out a room number as is the custom in multiple countries, I believe. The moral of this story? Be street-wise when booking at this establishment which straddles the streets of Paddington. Especially when your weather is likely to be intemperate, ask precisely where you will be located. Finally, despite shivering daily in a rain sodden street, I have to record that hotel staff - especially at 7am breakfast - are excellent, swiftly attentive to its guests. Perhaps the newly appointed hotel management of 'Park Grand' can pursue the same policy ...
I first visited London more than forty years ago. Over the years I stayed in a lot of different hotels. In the Park Grand Paddington Court and the Paddington Court Executive Rooms I finally found the atmosphere, the friendliness, the efficiency and the unobtrusive service I was looking for all those years.
Reviews from Trip Advisor
43% of guests recommend this hotelTotal of 115 reviews