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Recent guest reviews

Great location, but the hotel doesn't have a lift and the stairway is narrow and steep. It is very difficult to bring your luggage to your room without additional help from the staff. Arrived at 4pm, checked into the room but found the room filled with trash from the previous guest, dirty towels and bed sheets. I was asked to leave the room for the cleaning lady to come in. But after the cleaning lady came, the bed sheets were not changed, still pretty dirty........

The room was small, but we were able to fit with all of our luggage. The only down point was the pull out bed blocked one side of the double bed. We were on the first floor in the building next door. It got a bit loud at night but calmed down around the time we went to sleep. The bathroom was good, not bad. The only problem was it kept running. The air condition worked great. The staff was excellent. Very helpful which was greatly appreciated. I would stay there again if you wanted a not so expensive place to stay in London. Close to 2 tube stations. Cost about 46 euro to get their via Uber from the airport (we requested one of the larger Ubers)

Sheets had stain on it. Room is so tiny and crowded

Great location, helpful staff, clean and up to date

25-27 Craven Road London England

Hotel highlights

  • Walking distance to Kensington Gardens and Hyde Park
  • Free WiFi in rooms and public areas
  • Concierge services

Located in London City Centre, NOX HOTELS - Paddington is within a 5-minute walk of Kensington Gardens and within 15 minutes of other popular attractions like Hyde Park. This 22-room, 4-star bed & breakfast welcomes guests with conveniences like free in-room WiFi, concierge services, and express check-out.


Rooms

All 22 individually decorated rooms feature coffee makers, safes, and phones. Guests can expect free WiFi and 22-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and slippers. Desks are also standard.


Property features

Guests staying at NOX HOTELS - Paddington enjoy free WiFi in public areas, express check-out, and a reception hall. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and dry cleaning/laundry.

Room options

Triple Room, Multiple Beds, Ensuite

1 Double Bed and 1 Twin Bed | Sleeps 3

Family Quadruple Room, Multiple Beds, Ensuite.

1 Double Bed and 2 Twin Beds | Sleeps 4

Twin Room, 2 Single Beds

2 Twin Beds | Sleeps 2

Single Room, 1 Single Bed

1 Twin Bed | Sleeps 1

Guest reviews for NOX HOTELS - Paddington

Everyone (5)
3
Everyone

By on Nov 22, 2018

Review comment responded on Nov 24, 2018

Dear Guest, Good Day! Thank you for taking the time to complete an online review regarding your experience at the O Paddington Hotel. We hope that we are given the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Arturas K.

2
Everyone

Great location, but the hotel doesn't have a lift and the stairway is narrow and steep. It is very difficult to bring your luggage to your room without additional help from the staff. Arrived at 4pm, checked into the room but found the room filled with trash from the previous guest, dirty towels and bed sheets. I was asked to leave the room for the cleaning lady to come in. But after the cleaning lady came, the bed sheets were not changed, still pretty dirty........

By on Aug 4, 2018

Review comment responded on Aug 6, 2018

Dear Guest, Good Afternoon, I would like to express my sincere apologies for the shortcomings and inconvenience experienced during your stay with us. We highly value our guests’ feedback and your review about your recent visit is greatly appreciated. We have taken note of your concerns and rest assured that these have been shared with the concerned team and we will continuously work on improving our products and services. Thank you for sharing your feedback and we look forward to the opportunity of welcoming you back in the future. Yours sincerely, Arturas K.

3

four girls in one room

Everyone

The room was small, but we were able to fit with all of our luggage. The only down point was the pull out bed blocked one side of the double bed. We were on the first floor in the building next door. It got a bit loud at night but calmed down around the time we went to sleep. The bathroom was good, not bad. The only problem was it kept running. The air condition worked great. The staff was excellent. Very helpful which was greatly appreciated. I would stay there again if you wanted a not so expensive place to stay in London. Close to 2 tube stations. Cost about 46 euro to get their via Uber from the airport (we requested one of the larger Ubers)

By on Jul 16, 2018

Review comment responded on Jul 18, 2018

Dear Guest, Good Afternoon, I would like to express my sincere apologies for the shortcomings and inconvenience experienced during your stay with us. We highly value our guests’ feedback and your review about your recent visit is greatly appreciated. We have taken note of your concerns and rest assured that these have been shared with the concerned team and we will continuously work on improving our products and services. Thank you for sharing your feedback and we look forward to the opportunity of welcoming you back in the future. Yours sincerely, Arturas K.

3
Everyone

Sheets had stain on it. Room is so tiny and crowded

By on Jun 24, 2018

Review comment responded on Jun 27, 2018

Dear Orbitz, Good Day, Thank you for taking the time to share your comments with us. Your feedback is extremely valuable to us as we strive to improve with each and every stay. I would like to apologies for the unpleasant experience you had. I assure you that this was a one off situation, and all necessary actions have been taken in terms of training of our staff, to ensure our guests leave with only good memories We sincerely do hope that you would choose to stay with us again during your next visit to London, and give us another chance to turn your experience around. We look forward to welcome you back in the not too distant future. Kind Regards, Arturas K.

4

great location, friendly staff, clean and up to da

Everyone

Great location, helpful staff, clean and up to date

By on Apr 13, 2018

Review comment responded on Apr 25, 2018

Dear Guest, Thank you for choosing to stay with us and for leaving such a wonderful review about MStay 27 Paddington Hotel after your recent visit. We are glad to know that we touched on the many attributes that we trust make a guest's stay special. We have shared your comments with the rest of the team and continue to encourage them to make every effort in ensuring guest satisfaction. A warm thanks again, and we look forward to welcoming you at our hotel in the near future. Best Regards, Arturas Kryzevicius

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