Leisure Inn Hotel2.0 out of 5.0
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Recent guest reviews
Really liked the hotel for location and money value. The breakfast facility is good. Though I had a room which had minimal facilities and bathroom on the other floor ot was still very good. I stayed in the same kind of room in the hotel in the next street and paid more because I had bathroom inside. But the Holiday Inn was better for its breakfast room was bigger and room was not near the reception and was quiet. Bathroom was used by other guest, but still it was very clean and always with fresh towels. Really great location. Easy to go by foot to Paington train station.
While the room is in a very good location and was cheap, the 2-star had the size of my closet with a shower 2 levels down... well, at least it had a window. Typical case of "you get what you pay for".
The hotel is very conveniently located and the front desk staff is very accommodating. The room, however, was smaller than a college dorm room. The desk chair is in front of the open closet, with its half-sized front-facing clothes rod. If you sit at the desk, you can't get to things in the closet. There is no space to keep a suitcase. To walk around, we had to place the suitcase on the bed. Perhaps the room size was fair for the great price. What was unacceptable, though, was that the radiator was pumping out heat in June. A certain tool was needed to shut off the heat, and the hotel gave such "tools" to guests, but did not keep one available for staff. When no more tools were available, we had to keep the window open as far as possible. We were still hot and needlessly wasting a tremendous amount of energy. It is unacceptable for hotel staff not to be able to control the heating system.
Rooms were small, which we expected. Overall cleanliness was below average and the radiator heat did not work well. They did provide us with a portable radiator which did the trick. If you are planning on doing mostly site seeing and only staying in the room to sleep, this would be perfect. No restaurant on site but a decent continental breakfast. Staff was helpful in making hotel transfers and obtaining cabs if needed reliably.
I had a disappointing experience. I got into London and discovered that the single room which was booked for me at an average of $65.00 a night was actually a box room that is 2ft by 2ft with one tiny bed and a dirty floor. I was informed by the receptionist that I had to go one floor up to use a common bathroom and one floor down to use the public toilet. When I insisted on getting my refund because they had come short of standard they refused to give me my refund.My only option was to ask for a room with toilet and bathroom. They management made me to pay an additional 199 british pounds and moved me into a room that is 8ft by 4ft which they call double room!. The heating system was not working while I was there and it was difficult to get a hot water bath. My experience in Leisure in spoiled my stay in London. I requested to see the Manager of the hotel but none of the receptionist could offer information on his whereabout. It dawned on me that I had walked into a trap and I was affraid for my dear life. Leisure inn does not met hotel standard. I felt I was dececived . I can not put a price on the pschological traumer I went through. I will have to deal with it myself. Rita Kwentoh
- Walking distance to Kensington Gardens and Kensington Palace
- Free continental breakfast
- WiFi in rooms and public areas (fees apply)
- 24-hour front desk
Located in London City Centre, Leisure Inn Hotel is a leisurely stroll from popular sights such as Kensington Gardens and Kensington Palace. The 48 rooms at this hotel include coffee makers and flat-screen TVs and guests can enjoy free breakfast. Royal Albert Hall and Buckingham Palace are also nearby.
Free continental breakfast is included with your stay and awaits you each morning from 7 AM to 9:30 AM.
All of Leisure Inn Hotel's 48 rooms are air-conditioned and have an array of amenities, including coffee makers, safes, and desks. Guests can expect WiFi and flat-screen TVs with digital channels. Rooms also include hair dryers.
Leisure Inn Hotel features WiFi in public areas and a terrace. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets.