Hotel Indigo London K West Shepherd's Bush by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Indigo London K West Shepherd's Bush by IHG

Bar (on property)
A hotel room with a bed, a chair, a small table, and a desk.
A modern hotel room with a bed, seating area, dining table, and a large window.
Exterior
A modern interior with a dining area, a staircase, and a seating area with cushions.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Richmond Way, London, England, W14 0AX
  • Place, Westfield London Shopping Centre
    ‪5 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

Premium Room, 1 King Bed, Bathtub (Outdoor Area)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Premium Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Room, 1 Twin Bed (Cosy)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Premium Room, 1 King Bed (with Daybed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

1 Queen Standard Accessible

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

1 King Premium

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

London

Located in Hammersmith and Fulham, Hotel Indigo London K West Shepherd's Bush by IHG is a leisurely stroll from popular sights such as Westfield London Shopping Centre and Kensington High Street. This 231-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Westfield London Shopping Centre - 5 min walk - 0.3 miles
  • Shepherd's Bush Empire - 7 min walk - 0.4 miles
  • Kensington High Street - 14 min walk - 0.8 miles
  • Olympia Events - 14 min walk - 0.8 miles
  • Holland Park - 15 min walk - 0.8 miles

Getting around

  • Shepherd's Bush Underground Station - 4 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min walk
  • ‪Tapas Revolution - ‬10 min walk
  • ‪Pret A Manger - ‬9 min walk
  • ‪SushiDog - ‬10 min walk
  • ‪The Central Bar (Wetherspoon) - ‬4 min walk

About this property

Hotel Indigo London K West Shepherd's Bush by IHG

Guests of Hotel Indigo London K West Shepherd's Bush by IHG enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a business center, express check-in, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Refrigerators, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flock Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to October 31 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Only chip-and-PIN credit cards are accepted for onsite payments.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Are free cancellation options available at Hotel Indigo London K West Shepherd's Bush by IHG?

Hotel Indigo London K West Shepherd's Bush by IHG offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Indigo London K West Shepherd's Bush by IHG?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo London K West Shepherd's Bush by IHG on Aug 23, 2026 start from $237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Indigo London K West Shepherd's Bush by IHG?

This hotel is situated in Hammersmith and Fulham within a short 5-minute walk of Westfield London Shopping Centre and also 13 minutes on foot from Kensington High Street. You'll also find Hyde Park and Marble Arch within a short drive.

Will I be able to park at Hotel Indigo London K West Shepherd's Bush by IHG?

No, there isn't parking available at the hotel.

Does Hotel Indigo London K West Shepherd's Bush by IHG include a casino?

No, Hotel Indigo London K West Shepherd's Bush by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo London K West Shepherd's Bush by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Indigo London K West Shepherd's Bush by IHG?

Couples staying at this hotel will appreciate amenities like 24-hour room service and bathrobes as well as a restaurant.

Does Hotel Indigo London K West Shepherd's Bush by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo London K West Shepherd's Bush by IHG have a restaurant with a breakfast menu?

Yes, Hotel Indigo London K West Shepherd's Bush by IHG serves a full breakfast for a surcharge each morning at Flock Restaurant & Bar.

Will Hotel Indigo London K West Shepherd's Bush by IHG allow pets to stay free of charge?

No, pets aren't allowed at Hotel Indigo London K West Shepherd's Bush by IHG.

Does Hotel Indigo London K West Shepherd's Bush by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Indigo London K West Shepherd's Bush by IHG?

The closest major airport to Hotel Indigo London K West Shepherd's Bush by IHG is Heathrow Airport (LHR), which is 13.2 mi away (35 minutes by car). Another top airport is London City Airport (LCY), which is located 16.1 mi away (72-minute drive).

Can I book a room with a balcony at Hotel Indigo London K West Shepherd's Bush by IHG?

No, there aren't any guestrooms at Hotel Indigo London K West Shepherd's Bush by IHG that offer a balcony.

Hotel Indigo London K West Shepherd's Bush by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 50 out of 56 reviews
Rating 8 - Good. 4 out of 56 reviews
Rating 6 - Okay. 1 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ♥️ staff was lovely, absolutely brilliant!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Fun hotel with GREAT beds!!! Service was exceptional. We’ll be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent service and staff that go that extra mile to ensure customers are satisfied.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Symrun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A box fresh hotel, with fantastic staff and beautiful rooms. They couldnt have done more to make us feel welcome. The whole family really enjoyed staying here an all the little extras made it even better.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

SHOTARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, rooms and facilities were new and perfectly clean, location reasonably accessible with nearby underground, overground station and bus stops. Highly recommended for those willing to pay some amount. It's worth it.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
ITs a completly new hotel, very nice, i like the location. Rooms was wonderfull. To say that they have a gym at the moment is not really true unfortuantly. But i reackon it will be nice once its done and not just a tredmill in a hotel room :-)
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Had a water leak in my room and they had to move me to a different room . They made it as painless as possible
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely lovely. Very central- right next to Shepherd’s Bush underground, it took about 15-20 mins if that to get to Piccadilly circus. The hotel itself is set back in a very lovely quiet area. 5 min walk to a very luxurious shopping mall. The hotel has absolutely gorgeous decor and feels so modern and yet very cosy- the comfiest nights sleep I have had in a hotel! The staff were all so friendly and could not have been kinder. We didn’t eat there at all but it was a great base to explore London. I’m really looking forward to the swimming pool being open- I’m not one to go back to the same place twice but this was so ideal and at a very good price that I can’t not come back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maria Assunta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comodissimo ai mezzi, il personale accogliente e preciso ha reso una ottima esperienza il soggiorno
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Jill

Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Carys

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mark

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Louise

Stayed 1 night in Apr 2026