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Helen's Hotel

2.0 star property
Hotel connected to the convention center in London with free parking

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Photo gallery for Helen's Hotel

Free WiFi
Free WiFi
Shared bathroom
Interior detail
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
20 Craven Park, London, England, NW10 8TD
  • Place, Swaminarayan Hindu Temple
    ‪14 min walk‬
  • Place, Willesden Jewish Cemetery
    ‪19 min walk‬
  • Place, Wembley Stadium
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Standard Double Room

  • 0 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Quadruple Room

  • Sleeps 4
  • 2 Twin Bunk Beds

Family Room

  • Sleeps 6
  • 1 Double Bunk Bed and 2 Twin Beds

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About the neighborhood

London

Helen's Hotel places you within a few miles (5 km) of Wembley Stadium and OVO Arena Wembley. This 11-room hotel welcomes guests with conveniences like free in-room WiFi and free self parking. Located centrally in London, it's connected to the convention center and also close to Westfield London Shopping Centre and Portobello Road Market.

What's nearby

  • Swaminarayan Hindu Temple - 14 min walk - 0.8 miles
  • Willesden Jewish Cemetery - 19 min walk - 1.0 mile
  • Wembley Stadium - 8 min drive - 1.5 miles
  • Hyde Park - 19 min drive - 4.8 miles
  • Piccadilly Circus - 27 min drive - 6.6 miles

Getting around

  • Harlesden Station - 7 min walk
  • Willesden Junction Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪Beit el Zaytoun - ‬13 min walk
  • ‪Grand Junction Arms - ‬11 min walk
  • ‪Rumi’s Cafe - ‬3 min walk
  • ‪New Atlas Cafe - ‬3 min walk
  • ‪Big Ben Fish Bar - ‬3 min walk

About this property

Helen's Hotel

Hotel connected to the convention center in London with free parking
Guests of Helen's Hotel have access to free WiFi in public areas. If you plan to drive, free parking is available.
Guests can expect to find free WiFi. 2 bathrooms are also available. Bathrooms are shared.

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  • Parking available
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The price is $106
Dec 9 - Dec 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • Virtual front desk

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Smoking not allowed

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

Is a free cancellation option available at Helen's Hotel ?

Helen's Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see around Helen's Hotel ?

This hotel is located in London, close to Wembley Stadium, Hyde Park, and Marble Arch. You'll also find OVO Arena Wembley and Westfield London Shopping Centre within a short drive.

Is there parking available at Helen's Hotel ?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Helen's Hotel have a casino on the premises?

No, Helen's Hotel doesn't have a casino.

Will I find an indoor pool at Helen's Hotel ?

No, there is no indoor pool at this hotel.

Are there hot tubs at Helen's Hotel ?

No, this hotel doesn't have a spa tub.

Does Helen's Hotel have a restaurant with a breakfast menu?

No, Helen's Hotel doesn't have a restaurant that serves breakfast.

Will Helen's Hotel allow pets to stay free of charge?

No, pets aren't allowed at Helen's Hotel .

Are there connecting rooms at Helen's Hotel ?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Helen's Hotel ?

The closest major airport to Helen's Hotel is Heathrow Airport (LHR), which is 14.5 mi away (41 minutes by car). Another top airport is London City Airport (LCY), which is located 25.1 mi away (68-minute drive).

Are there rooms with balconies at Helen's Hotel ?

No, there aren't any guestrooms with balconies at Helen's Hotel .

Helen's Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

ROBIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Matt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

8/10 Good

Victoria

Traveled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Jose Daniel

Traveled with family
Liked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Julie

Traveled with family
Liked: Staff & service

Inaccurate listing on Hotels.com

The room itself was very special and reasonably comfortable. However, it was shared bathroom when the listing suggested the room had a private bathroom. The manager kindly put other guests on another floor to allow us exclusive use of the ground floor bathrooms but it made it a less comfortable stay, especially for teenage girls who felt a little vulnerable.
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities
Travelled as a family, was met on arrival to hotel, staff very friendly, gave the kids free lollipops& showed us to our room. Room was clean and comfy, just what we needed, shared bathrooms but didnt bother us as we didnt bump into anyone. Microwave, kettle& some cutlery in the room. Basic but for the price really good especially as its close to tube station. Area is a bit rough, rubbish etc everywhere but hotel itself was clean& tidy.
Stayed 3 nights in Sep 2024

8/10 Good

Bavanthan

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Edward

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Not very safe. You can't even lock the door properly. The main door is also very unsafe
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
It was what you could expect, nothing over the top, but worth what you pay. The room was all freshly clean.
Stayed 1 night in Dec 2024