Dolphin Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hyde Park

Choose dates to view prices

Photo gallery for Dolphin Hotel

Front of property
Reception
Triple Room | In-room safe, free WiFi, bed sheets
Daily continental breakfast (GBP 6.75 per person)
32-inch TV with satellite channels

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

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Room options

Quadruple Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 4 Twin Beds

Triple Room

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

Family Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 5
  • 5 Twin Beds OR 3 Twin Beds and 1 Twin Bunk Bed

Single Room

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Economy Single Room

7.4 out of 10
Good
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre, Dolphin Hotel is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 30-room, 3-star hotel has in-room conveniences like refrigerators, coffee makers, and TVs.

What's nearby

  • Hyde Park - 6 min walk - 0.4 miles
  • Marble Arch - 12 min walk - 0.7 miles
  • Oxford Street - 4 min drive - 1.3 miles
  • Kensington High Street - 5 min drive - 1.5 miles
  • Buckingham Palace - 6 min drive - 1.9 miles

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Angus Steakhouse - ‬4 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬2 min walk

About this property

Dolphin Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
Dolphin Hotel features free WiFi in public areas and a vending machine. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. This smoke-free hotel also has a banquet hall.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and safes.

Languages

English, French, Greek, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
  • Check-in: 2 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Frequently asked questions

Is a free cancellation option available at Dolphin Hotel?

Dolphin Hotel provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to do close to Dolphin Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Marble Arch and Baker Street less than a mile away.

Will I be able to park at Dolphin Hotel?

No, there isn't parking available at the hotel.

Does Dolphin Hotel feature a casino?

No, Dolphin Hotel doesn't have a casino.

Will I find an indoor pool at Dolphin Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Dolphin Hotel?

No, this hotel doesn't have a spa tub.

Does Dolphin Hotel feature a restaurant that includes a breakfast menu?

Dolphin Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Dolphin Hotel allow pets to stay free of charge?

No, pets aren't allowed at Dolphin Hotel.

Does Dolphin Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Dolphin Hotel?

The closest major airport to Dolphin Hotel is London City Airport (LCY), which is 12.8 mi away (61 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17.6 mi away (49-minute drive).

Are there rooms with balconies that I can book at Dolphin Hotel?

No, you won't find guestrooms with balconies at Dolphin Hotel.

Dolphin Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 203 out of 845 reviews
Rating 8 - Good. 301 out of 845 reviews
Rating 6 - Okay. 204 out of 845 reviews
Rating 4 - Poor. 94 out of 845 reviews
Rating 2 - Terrible. 43 out of 845 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Christopher, Colchester

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bit dated, investment needed to modernise the hotel rooms. Friendly staff and great location.
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very economic. Certainly not the fanciest but that’s the point. It’s a nice cheaper option especially for the location. Easy access to train station. Lots of shopping and dining in walkable area. Near Hyde park. The breakfast was just okay and the shower temp was a bit hard to manage. But price for location it’s perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Apr 2025

2/10 Terrible

Gerardo

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction, noise from that a shaking from subway trains every few mins in the room, terrible and no offer to decrease cost it was just what it is
Stayed 2 nights in Apr 2025

4/10 Poor

KERRY

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very shoddy needs updating and redecorating.Very noisy room as it was right near the station.The fridge was so noisy in our room we had to unplug it The curtains didn't pull and were very old and outdated.We will not be coming back
Stayed 1 night in Apr 2025

6/10 Okay

Steve

Well located at Paddington with restaurants, mostly middle eastern in the area. Property undergoing renovations which are needed. As a low cost (for London) property expect lots of school groups. Only real concern was the bed which very much needs to be upgraded but which was adequate. Also a lot of stairs and no lift. Overall I was happy with the property and the staff were very accommodating. Breakfast was OK but nothing special.
Stayed 2 nights in Apr 2025

8/10 Good

James, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location - Norfolk Square gets you 1 block from Paddington, but far enough away to only have 1 Tube system vibrating buildings at certain times of day. The most difficult thing about this hotel (and the adjoining sister properties, e.g. Shakespeare, Tony's, and the Rove) is that they are all 4-story buildings with no lifts/elevators. Be prepared for this. Stairs and doors are narrow. The low rates appeal mostly to larger families and school groups. There will be times of noise. They are not posh, but reasonable efficiency-centered rooms. There are radiant heaters, but cooling may be an electric fan with an open window. Reception is open 24 hours for late arrivals. There is free WiFi that is reliable. And breakfasts on-site can be had for an additional fee. There are also numerous options off-site since you're near a full transport station to everywhere in the UK. Basically, I'm happy with it as-is, for the reasons I stayed within budget. If I could afford more, there are options, but for the price, it's a really good value.
Stayed 6 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good - near train station.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with everything about the property. Great price and near most of what I wanted to see.
Stayed 3 nights in Mar 2025

6/10 Okay

Sara

Traveled with family
Liked: Staff & service
No lift, so if you’re on the third or fourth floor be prepared! The room is functional, nothing impressive, but the staff were very helpful and the location is great.
Stayed 1 night in Mar 2025

8/10 Good

MJ

Liked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Catherine D

Traveled with group
Disliked: Staff & service, amenities
I won’t stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hui Min

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, strategically located in Paddington.
Stayed 3 nights in Mar 2025

10/10 Excellent

Remigijus

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very convenient and safe place. Staff did an excellent job, feom reception till the breakfast service all was great and very professional. Will definitely be staying in the future. Thank you for being so Great!!!
Stayed 2 nights in Mar 2025

8/10 Good

Cheryl

Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service

Lots of steps

The biggest down side for me was I was on the 4th floor with very narrow steps.There is nothing on website about this and as I am almost 70 it was difficult.Shower was very slow to get hot but there was a fridge and bed was comfy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most adorable hotel I’ve ever seen, so convenient to Paddington station. There are plenty of restaurants and stores around. The bed was comfortable, but the pillows were too thick and hard. The room was clean enough, except for a dust bunny or two. You can hear the tube come through Paddington from early morning and into the night, and at first I thought it would keep me awake, but I got used to the sound and vibration. The stairs are very narrow and steep and are hard to climb while carrying luggage. Very simple, very basic, but I’d stay here again for that price.
Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Liked: Staff & service
It is good for a quick stay waiting for a train nearby.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to spot for visiting London.
Stayed 2 nights in Feb 2025

2/10 Terrible

Simon

Stayed 1 night in Nov 2024

10/10 Excellent

Kal

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Paddington station and great neighbourhoods.
Stayed 3 nights in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it great stay location good
Stayed 4 nights in Feb 2025