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Dolphin Hotel

3.0 star property
Hotel in London, 8-minute walk to Hyde Park

Choose dates to view prices

Photo gallery for Dolphin Hotel

Front of property
Triple Room | In-room safe, free WiFi, bed sheets
Reception
32-inch TV with satellite channels
Triple Room | In-room safe, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, free WiFi, bed sheets

Single Room

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Single Room

Economy Single Room | In-room safe, free WiFi, bed sheets

Economy Single Room

7.4 out of 10
Good
(13 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 5 Twin Beds OR 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi, bed sheets

Superior Double Room

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

Economy Single Room

  • Sleeps 1

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

  • Sleeps 5

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4

Single Room

  • Sleeps 1

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Triple Room

Interior

Triple Room

  • Sleeps 3

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About the neighborhood

London

Located in London City Centre, Dolphin Hotel is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 30-room, 3-star hotel has in-room conveniences like refrigerators, coffee makers, and TVs.

What's nearby

  • Hyde Park - 6 min walk - 0.4 miles
  • Kensington Gardens - 6 min walk - 0.4 miles
  • Paddington Central - 8 min walk - 0.4 miles
  • Marble Arch - 12 min walk - 0.7 miles
  • Park Lane - 14 min walk - 0.8 miles

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 52 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪CÉ LA VI London - ‬3 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk

About this property

Dolphin Hotel

Hotel in London, 8-minute walk to Hyde Park
Dolphin Hotel features free WiFi in public areas and a banquet hall. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. This smoke-free hotel also has a vending machine.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
  • Check-in: 2 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Frequently asked questions

Is a free cancellation option available at Dolphin Hotel?

Dolphin Hotel provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to do close to Dolphin Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Marble Arch and Oxford Street within a short drive.

Will I be able to park at Dolphin Hotel?

No, this hotel doesn't offer parking.

Does Dolphin Hotel feature a casino?

No, Dolphin Hotel doesn't have a casino.

Will I find an indoor pool at Dolphin Hotel?

No, there is no indoor pool at this hotel.

Does Dolphin Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Dolphin Hotel feature a restaurant that includes a breakfast menu?

Dolphin Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Dolphin Hotel allow pets to stay free of charge?

No, pets aren't allowed at Dolphin Hotel.

Are there connecting rooms at Dolphin Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Dolphin Hotel?

The closest major airport to Dolphin Hotel is London City Airport (LCY), which is 12.7 mi away (67 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.2 mi away (52-minute drive).

Are there rooms with balconies at Dolphin Hotel?

No, you won't find guestrooms with balconies at Dolphin Hotel.

Dolphin Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 244 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 245 out of 1001 reviews
Rating 4 - Poor. 107 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dominic, Sydney

Stayed 1 night in Oct 2025

8/10 Good

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast choice was adequate. It was kept topped up, and although busy, provided what was needed. A larger dining area would be better, but they are limited with space. Room and bed were comfortable, but noise from underground trains passing so close underneath was distracting. A good location and hotel for a couple of nights on a budget.
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location, convenient to host 5 people in one room. Beds we're ok and clean. Breakfast was pretty good considering. Less good: shower was feeble and cold (could just be the time we tried to use it?) and the room was shabby - heavy wear on the bedframes and flooring. Pretty good value overall and we'd use it again, which says everything really.
Stayed 2 nights in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but does have noise and vibration from the underground. We had no hot water on arrival but this was resolved by morning. Breakfast is a good selection but needs to be kept warm as the toast amd eggs were cold. Room was clean and staff are helpful amd friendly.
Stayed 1 night in Oct 2025

8/10 Good

Barbara, Victoria

Traveled with partner
Liked: Cleanliness
Nothing fancy, but clean & comfortable. Close to Paddington train station.
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was nice continental style with just about anything you could want. I like that it was included as it saves time and money, and that included breakfast is disappearing in this area that was once all b and b’s. Building is old with no lift, but is well maintained and clean. The location is great if you are going to or coming from Heathrow, as the express train goes to Paddington station which is just a block away.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

mandy

Liked: Staff & service
Basic bit dated but price was great and fine for overnight stop .even though it was dated it was clean and actually had a good nights sleep would recomend .
Stayed 1 night in Oct 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location.
Stayed 3 nights in Oct 2025

8/10 Good

Andy

Stayed 2 nights in Oct 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Hotel ideally located for sightseeing in London.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Great family room
Stayed 5 nights in Oct 2025

4/10 Poor

Yvonne, Williamsburg

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not prepared fo the amount of people arriving at once. Rooms were not ready at check-in time, and we had to change for our conferencr in the lobby bathroom.
Stayed 7 nights in Sep 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area but the tumbling of trains can be felt from the Paddington station. Room was adequate and as advertised. Washroom was a bit cramped but definitely functional to use.
Stayed 2 nights in Sep 2025

2/10 Terrible

Mei

Stayed 4 nights in Sep 2025

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service
Fantastic location; close to train station, many shops and restaurants in walking distance, close to Hyde park and Kensington Gardens.
Stayed 4 nights in Sep 2025

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

2/10 Terrible

Lesley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Look for my review previously posted. We were to be staying there Sept 21 - 23 and then the 23 to the 28th. We lasted one night and they advertised it is a superior twin room. What a joke.
Stayed 2 nights in Sep 2025

2/10 Terrible

Lesley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the second that we arrived at your establishment we were thrown by just how deceiving the photos on expedia.ca were. Those depict a clean and welcoming place to stay. The dolphin hotel is the furthest thing from that. The sight of the stains on the carpet on the stairs and hallwat unsettling at best. We instantly started looking for another place to stay. The heater in the room did not work. There was a heater to plug into the wall that also did not work and had enough dust on the bottom of it for me to know that someone had not used it in years. The glasses in our room were dirt, there was hair in the shower as well. At this point, I would like to be fully refunded. The next step that I will take if that is argued with will be going to the authorities and whatever governing system you have in the city of London over cleanliness and hospitality. This is not a way to run a business. Or charge for people to stay there. I have been to hostels in Thailand that were more sanitary with less bugs. Your staff at the front desk both the night that we checked in in the morning we left were inhospitable and undeserving of a paycheck.
Stayed 5 nights in Sep 2025

6/10 Okay

Neal, SAN DIEGO

Disliked: Amenities, property conditions & facilities
The bathroom and shower were tiny with horrible water temperature and flow. Everything was old and needs updating. But breakfast was OK.And location was good.
Stayed 5 nights in Sep 2025

6/10 Okay

Sharon, Edinburgh

Traveled with group
Liked: Cleanliness, staff & service, amenities
Handy for Paddington. In an old house and I was on 4th floor so there were a lot of stairs, no lift. Not good for mobility issues. Room was fine for one night. Bathroom compact, shower good. Fridge in room buzzed all night. Did not hear outside noise. Staff were helpful and quick. Could leave luggage.
Stayed 1 night in Sep 2025

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