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Grand Concerto Hotel

3.0 star property

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Photo gallery for Grand Concerto Hotel

Exterior
Front of property
Front of property
Daily full breakfast (GBP 15 per person)
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
164-166 Sussex Gardens, London, England, W2 1UD
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

7.2 out of 10
Good
(7 reviews)
  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room (No Window)

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room (No Window)

10.0 out of 10
Exceptional
(5 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Sofa Bed

Family Room with Sofa Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room with Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About the neighborhood

London

Located in London City Centre, Grand Concerto Hotel is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 46-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

  • St Mary's Hospital - 3 min walk - 0.2 miles
  • Hyde Park - 5 min walk - 0.3 miles
  • Kensington Gardens - 5 min walk - 0.3 miles
  • Paddington Central - 8 min walk - 0.4 miles
  • Marble Arch - 13 min walk - 0.7 miles

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪The Victoria - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪The Bear (Craft Beer Co.) - ‬3 min walk

About this property

Grand Concerto Hotel

Guests of Grand Concerto Hotel have access to free WiFi in public areas. If you drive, self parking is GBP 30 per day, and there's also an area shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.

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  • Air conditioning
  • Breakfast available
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The price is $94
Apr 19 - Apr 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Secured self parking on site (GBP 30 per day)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (26 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport or ID copy.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of GBP 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Secured self parking fee: GBP 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England

Frequently asked questions

Is free cancellation available at Grand Concerto Hotel?

Grand Concerto Hotel provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Concerto Hotel?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Grand Concerto Hotel on Apr 20, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Grand Concerto Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Marble Arch and Oxford Street within a short drive.

Is parking available on site at Grand Concerto Hotel?

Yes, secured parking is offered for GBP 30 per day.

Does Grand Concerto Hotel include a casino?

No, Grand Concerto Hotel doesn't have a casino.

Is there an indoor pool at Grand Concerto Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Grand Concerto Hotel?

Couples staying at this hotel will appreciate amenities like concierge services plus some guestrooms include a city view and free WiFi.

Does Grand Concerto Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Concerto Hotel feature a restaurant that includes a breakfast menu?

Grand Concerto Hotel offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Grand Concerto Hotel allow pets to stay for free?

No, pets aren't allowed at Grand Concerto Hotel.

Does Grand Concerto Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grand Concerto Hotel?

The closest major airport to Grand Concerto Hotel is London City Airport (LCY), which is 11.2 mi away (25 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.3 mi away (42-minute drive).

Are there rooms with balconies that I can book at Grand Concerto Hotel?

No, there aren't any guestrooms at Grand Concerto Hotel that offer a balcony.

Grand Concerto Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 205 reviews
Rating 8 - Good. 65 out of 205 reviews
Rating 6 - Okay. 31 out of 205 reviews
Rating 4 - Poor. 7 out of 205 reviews
Rating 2 - Terrible. 3 out of 205 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ahmad

Stayed 5 nights in Jan 2026

8/10 Good

Jennil, Sarnia

Stayed 4 nights in Dec 2025

10/10 Excellent

Sarah, Swanse

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Wonderfully welcoming front of house who arranged our 3 night stay on the spot as we weren’t happy with a different hotel we had booked nearby. Excellent value for money, brilliant location within 2 minutes walk of Piccadilly Tube station and their complimentary croissants, muffins, bottles of water, tea and coffee machine in Reception were welcome additions to our stay. We would definitely recommend this boutique hotel and look forward to staying there again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Rosanna

Traveled with family
Liked: Cleanliness, staff & service, amenities
clean room, helpful staff
Stayed 7 nights in Dec 2025

8/10 Good

ALLAN, Taunton

Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 1 night in Nov 2025

8/10 Good

Jasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice, clean and large room for 3 adults and 1 child. The reception area and staff were welcoming. However the room had over 10 small fruit flies on the walls which was strange as the room was clean. Also the breakfast area was in a tiny room with not enough space. A lot of the breakfast food was empty and it took quite a while for it to be cooked and filled again.
Stayed 1 night in Dec 2025

8/10 Good

Selena, Nicholasville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very close to Paddington. Room was small but clean. Would stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff attentive, great location close to Paddington station.
Stayed 1 night in Dec 2025

8/10 Good

Paddy

Stayed 2 nights in Dec 2025

6/10 Okay

Sheona

Traveled with partner
Please dont call your hotel 'Grand' because, sadly, it is not! Pros: location is only a 3 minute walk to Paddington Station. Plenty of bars and restaurants around the area. 15 minute walk to Hyde Park. Staff pleasant, coffee machine and mini croissants in the foyer for guests to take away. Beds comfy enough Cons: very small double rooms. Not very clean. I had to wipe dust from the small dressing table, tv and bed unit.Carpets and edges need a good vaccuum! Limitted space for luggage. Ok for us as only had cabin bags but a struggle for larger cases. Sadly our experience was far from ideal. VERY NOISY floor of guests. Didnt sleep more than 4hrs each night! The manager told me 22 rooms were occupied by workers. They clearly worked shifts and between 3am and 4am were happily chatting loudly in the corridors, slamming bedroom doors and we had a room (305) with an interconnecting door and could hear them speaking...loudly! We complained and were moved to another room (104). Even smaller, terrible water pressure and intermittent BUT this was right beside the noisy lift shaft so wasnt any better. Sleep depravation on a much needed holiday was NOT acceptable. Breakfast was adequate but not the best. Very basic and the 'hot food' was not hot. The breakfast room is in the basement. It was chilly as the window was open (nov) so we didnt stop long! The coffee was ok but not that hot either. Even though our stay at this hotel was plaqued with issues, the staff were courteous which helps!
Stayed 4 nights in Nov 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities
Room was great, clean, comfortable and a great stay. Couple of minutes walk from Paddington and great location
Stayed 1 night in Nov 2025

8/10 Good

lauren

Liked: Cleanliness, staff & service
A strong good but not exce
Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely clean room, nice hotel lobby and excellent locaiton near Paddington station.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient to Paddington
Stayed 2 nights in Nov 2025

8/10 Good

Ian

Stayed 1 night in Nov 2025

4/10 Poor

Christina

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The people at the reception were really nice. The hotel, not worth. Too small rooms, no desk to work on your computer , not in the room, not in the entire hotel. We wish we had better cleaning service.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place, very much a great option if you know you’ll be coming in and out of paddington. It was very clean, great amenities, and wonderful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2025

6/10 Okay

Adam

Business traveler
Liked: Cleanliness, staff & service
Staff were pleasant. Breakfast was simple but fine. However, room had multiple major problems. Door key socket gave big electric shock (reported, unclear if ever fixed). Top floor room was hot, AC didn’t work, and like most London hotels there is only a thick comforter, no sheets. Shower is tankless hot water with pressure pump, both broken/poorly set up or maintained. So shower water cycles hot-cold every 20 seconds, and pressure drops to zero (shower totally off for 3-5 seconds) every ~30 seconds. Miserable, but keeps showers short for the hotel. Would not recommend.
Stayed 6 nights in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
Arrived at 1.30pm and was able to check in early. Room was lovely small but manageable for 6 notes. Only 3 minutes walk from Paddington, lots of restaurants, sainsbury in station.
Stayed 6 nights in Oct 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not sure it’s possible to ‘improve it’ but our DELUXE Room was VERY SMALL.
Stayed 3 nights in Oct 2025

6/10 Okay

RONALD

Liked: Cleanliness
Disliked: Staff & service, amenities
Simple things matter. Hotel was clean, good location, everything but customer service. We stayed here for four nights. This was the last four days of a 9 week trip. The customer service here was the worst of 67 night trip. We left the do not disturb sign up during our four nights so we didn’t require any daily service. But when I ask for coffee pods and milk of the front desk you would think that I asked for gold bars. I also ask for three or four ice cubes for the my wife’s medicine thermos. Manager’s only comment is that I shouldn’t expect something that was not in the description on the website.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jody

Liked: Property conditions & facilities
Nice hotel. Clean. Very small rooms.
Stayed 7 nights in Oct 2025