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Acacia Hotel

2.0 star property

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Photo gallery for Acacia Hotel

A row of white, classical-style buildings with multiple windows and balconies.
A spacious dining area with a chandelier, patterned carpet, and a mix of red and brown upholstered chairs.
A grand staircase with white balustrades leading to a bright hallway with a chandelier.
A hotel room with two beds, a chandelier, and a large window with curtains.
A hotel lobby with a chandelier, red upholstered chairs, a wooden side table, and a clock on the wall.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • Kitchen

Explore the area

View in a map
14 Queensberry Place, South Kensington, London, England, SW7 2EA
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Natural History Museum
    ‪3 min walk‬
  • Place, Imperial College London
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, bedside lamps, a desk with a chair, a mirror, and artwork on the walls.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a large bed, a desk, a chair, and a ceiling light.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two beds, a small table, and a TV.

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, a desk with chairs, a TV, and a decorative ceiling.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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6.8 out of 10, 100 reviews
$50 nightly
The price is $61
Aug 31 - Sep 1
Total with taxes and fees
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About the neighborhood

London

Located in London City Centre, Acacia Hotel is adjacent to Natural History Museum and within a 10-minute walk of other popular attractions like Victoria and Albert Museum. The 20 rooms at this hostel include refrigerators and TVs and guests can enjoy free breakfast.
View more Hostels in LondonOpens in a new window

What's nearby

  • Cromwell Road - 1 min walk - 0.1 miles
  • Natural History Museum - 3 min walk - 0.2 miles
  • Imperial College London - 5 min walk - 0.3 miles
  • Victoria and Albert Museum - 7 min walk - 0.4 miles
  • Kensington High Street - 9 min walk - 0.5 miles

Getting around

  • West Brompton Station - 3 min drive
  • South Kensington Underground Station - 4 min walk
  • London City Airport (LCY) - 65 min drive

Restaurants

  • ‪GAIL's Bakery - ‬4 min walk
  • ‪Fraser Suites Queens Gate - ‬3 min walk
  • ‪Zetland Arms - ‬2 min walk
  • ‪Khan's of Kensington - ‬3 min walk
  • ‪Natural History Museum Coffee Shop - ‬5 min walk

About this property

Acacia Hotel

Guests of Acacia Hotel enjoy free WiFi in public areas, microwave in a common area, and a reception hall. Airport transportation is made easy with an airport shuttle. Front-desk staff can assist with luggage storage and tours/tickets.
Guests can expect to find free WiFi and TVs. Other standard amenities include refrigerators, desks, and wardrobes or closets.

Similar properties

Interior detail
Brompton Hotel
London City Centre
  • Free WiFi
  • Bar
7.0 out of 10, Good, 1,000 reviews
$68 nightly
The price is $81
Aug 2 - Aug 3
Total with taxes and fees
Brompton Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Shared kitchen access

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Acacia Hostel London
Acacia London
Acacia Hostel
Acacia Hotel London
Acacia Hotel Hostel/Backpacker accommodation
Acacia Hotel Hostel/Backpacker accommodation London

Frequently asked questions

What can I see around Acacia Hotel?

This hostel is situated in London City Centre within a 10-minute walk of Natural History Museum and Victoria and Albert Museum. You'll also find Royal Albert Hall and Hyde Park less than a mile away.

How much does it cost to stay at Acacia Hotel?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Acacia Hotel on Aug 2, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Acacia Hotel?

No, there isn't parking at this hostel.

Does Acacia Hotel have a casino at the property?

No, Acacia Hotel doesn't have a casino.

Is there an indoor pool at Acacia Hotel?

No, there is no indoor pool at this hostel.

Does Acacia Hotel have a hot tub?

No, this hostel doesn't have a spa tub.

Does Acacia Hotel have a restaurant that serves breakfast?

Acacia Hotel offers free continental breakfast each morning though there is no restaurant.

Does Acacia Hotel allow pets to stay free of charge?

No, pets aren't allowed at Acacia Hotel.

Does Acacia Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hostel.

How close is the airport from Acacia Hotel?

The closest major airport to Acacia Hotel is London City Airport (LCY), which is 12.4 mi away (65 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.4 mi away (38-minute drive).

Can I book a room with a balcony at Acacia Hotel?

No, there aren't any rooms with balconies at Acacia Hotel.

Acacia Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 40 reviews
Rating 8 - Good. 12 out of 40 reviews
Rating 6 - Okay. 15 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, lovely staff, great breakfasts, excellent location!
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Nice clean room, good breakfast, excellent location
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Karen

Disliked: Property conditions & facilities
Great location, and hotel clean but well worn. Avoid the basement bedrooms!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Our room was in the basement, so very small ceiling windows that had coverings that did not block light, so keep that in mind. You can hear the low rumble of the underground train. The room was large with lots of room for the 4 of us. The bathroom was recently redone and was nice. The breakfast was bread, cereal, yogurt, granola, juice. No toaster. Location to underground is great, good food options nearby.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for London hotel in a convenient area for Kensington attractions. Decent continental breakfast. would definitely stay again.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Lucia

Liked: Cleanliness, staff & service, amenities
Room was spaceous, bathroom clean. When we asked for more teas, milks etc for bedroom we got it. It was located close to our purpose for staying there, hospital appointment stay over. Central to other amenities for places to eat out and places to visit, such as V&A museum.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Suhyun

Liked: Cleanliness, staff & service, amenities
Those are all good.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Meredith

Old hotel. Not in a good way. Smelled like mothballs. Lack of elevators meant lugging suitcases up and down stairs. Staff was nice enough.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Michael

Disliked: Cleanliness
Bed bugs…
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Carol

Liked: Cleanliness, staff & service
The room was very hot when we arrived and the sash window wouldn't stay open as it was broken. We had to stuff our towels in the gap for air all night. Staff were friendly, breakfast was nice and entry and exit to the hotel was safe.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really friendly and helpful. The room was well cleaned, although it could do with a little TLC. The bedding was fresh and spotless, one of the mattresses was rather lumpy. It was quiet. The hotel is within minutes walking from the museums, the Royal Albert Hall, cafes, restaurants and the tube station.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
So glad I
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Anna

This Hotel came up in a search for 3/4 star hotels, that it is not. Upon googling the hotel, it is listed as a refurbished hostel at 2stars! It is very dated and not what can be called refurbished, with cracked plaster, exposed pipes, I had to hang a towel over the bathroom fan to cover the window, no heating in the bathroom, clump of hair stuck to my foot on arrival, breakfast basic compared to any other hotel and no reception area apart from in the breakfast room, which is shut from 10pm and windows covered, where I think staff sleep, as a sheet was hanging out of the side of a sofa bed chair next to thendesk(which is all in the breakfast room….where poorly hung dated floral curtains were not even opened for breakfast. This was meant to be a treat away aside hospital checks and I found it depressing and as a single traveller, not overly comfortable! The inner door in my room could not be used as a second security as the Yale lock was hanging off. As well as the shower room, which was clean, there was a basin in the bedroom, which didn’t drain and the pedestal was taped over the broken away side. Grubby old night storage heaters still in situ, although there were working gas radiators.. hardly slept both nights due to the creaking floorboards and doors shutting loudly in early hours, prettymuch a restless uncomfortable stay sadly. I mostly blame Expedia for misrepresentation of a low budget hotel. Staff were pleasant. Totally overpriced. Location great.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Peter

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ondank een prima locatie is het hotel zeer gedateerd. Krakende vloeren, gehorig badkamer heeft zijn beste tijd gehad want wc trok niet goed door en spiegel heeft geen stopcontact en geen verlichting. Het ontbijt is op de koffie en de sapjes na zeer minimaal. Vooral de croissants waren niet te eten. we hebben er 3 nachten geslapen maar zijn 2 keer ergens anders wezen ontbijten. Er was totaal geen uitzicht vanuit het hotel. Bedden waren wel ok en schoon. 600 euro voor 3 nachten is wat mij betreft te veel voor wat we hebben gekregen.
Het uitzicht van de kamer
Ramen badkamer waren niet helemaal dicht
Onderhoud vereist
even nakijken
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Jesper

Liked: Cleanliness, staff & service
Vi fik en kælder værelse. Det var ok, men så heller ikke mere
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Josefa

Liked: Cleanliness
La ubicación y el desayuno
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Leonardo

Liked: Staff & service
Equipe gentil, porém o quarto foi no basement e parecia um calabouço. Janela virada paa o lixo e matrerial de obra na porta do quarto.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Aurélien

Liked: Cleanliness, staff & service, amenities
Hôtel bien situé dans un quartier calme et vite accessible en transports en communs (5 minutes de la station South Kensington - 10 min de métro pour le centre). Chambre propre avec serviettes remplacées tous les jours. Chambre 4 personnes avec frigo et salle de bain. Lit double dur mais lits simples confortables. Notre chambre était en sous-sol dans un espace séparé des autres (odeur de gaz au sous sol mais pas dans la chambre). Nous avions demandé une chambre à l’étage. Petit déjeuner standard avec ce qu’il faut mais quelques spécialités auraient été sympathiques (petit déjeuner anglais). Il est spécifié dans le descriptif qu’une cuisine partagée est à disposition mais ce n’est pas le cas. Nous avons quand même pu utiliser le micro-ondes. Bonne adresse à conserver.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien para los estándares de Londres. Es sencillo pero céntrico y transporte a menos de 5 minutos para moverte sin problema. La habitación amplia y todo limpio.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un agréable séjour à l’hôtel AcaciaW Grande chambre confortable et propre, hôtel bien situé à proximité de la station South Kensington et de Kensington Gardens.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Monika

Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Kent

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ronnie

Stayed 1 night in Dec 2025
Verified review

8/10 Good

Matina

Liked: Staff & service
Stayed 3 nights in Dec 2025