6/10 Okay
Carol
Nov 27, 2025
Liked: Cleanliness, staff & service
Carol
Stayed 1 night in Nov 2025
Acacia Hotel
2.0 star property
Choose dates to view prices
Photo gallery for Acacia Hotel
Reviews
7.47.4 out of 10
Good
Popular amenities
- Breakfast included
- Free WiFi
- Housekeeping
- Kitchen
Explore the area
14 Queensberry Place, South Kensington, London, England, SW7 2EA
- Cromwell RoadPlace, Cromwell Road1 min walk
- Natural History MuseumPlace, Natural History Museum3 min walk
- Imperial College LondonPlace, Imperial College London4 min walk
- London (LHR-Heathrow)Airport, London (LHR-Heathrow)52 min drive
Room options
View all photos for Standard Double Room
Standard Double Room
- 1 bedroom
- Sleeps 2
- 1 Double Bed OR 1 Queen Bed
View all photos for Standard Twin Room
Standard Twin Room
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
View all photos for Standard Quadruple Room
Standard Quadruple Room
- 1 bedroom
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
View all photos for Standard Triple Room
Standard Triple Room
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
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About the neighborhood
London
Located in London City Centre, Acacia Hotel is adjacent to Natural History Museum and within a 10-minute walk of other popular attractions like Imperial College London. The 20 rooms at this hostel include refrigerators and TVs and guests can enjoy free breakfast.
What's nearby
- Cromwell Road - 1 min walk - 0.1 miles
- Natural History Museum - 3 min walk - 0.2 miles
- Imperial College London - 4 min walk - 0.3 miles
- Kensington High Street - 9 min walk - 0.5 miles
- Hyde Park - 12 min walk - 0.7 miles
Getting around
- West Brompton Station - 3 min drive
- South Kensington Underground Station - 4 min walk
- London City Airport (LCY) - 65 min drive
Restaurants
- Fraser Suites Queens Gate - 3 min walk
- Natural History Museum Member's Room - 3 min walk
- Zetland Arms - 2 min walk
- The Drawing Room - 2 min walk
- Urban Baristas - 2 min walk
About this property
Acacia Hotel
Guests of Acacia Hotel enjoy free WiFi in public areas, microwave in a common area, and a reception hall. Airport transportation is made easy with an airport shuttle. Front-desk staff can assist with luggage storage and tours/tickets.
Guests can expect to find free WiFi and TVs. Other standard amenities include refrigerators, desks, and wardrobes or closets.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Roundtrip airport shuttle (surcharge)
Food and drink
- Free continental breakfast available daily 7:30 AM to 9:30 AM
Family friendly
- In-room refrigerator
Conveniences
- Limited-hour front desk
- Luggage storage
- Shared microwave
Guest services
- Housekeeping (daily)
- Tour and ticket assistance
Accessibility
- No elevator
More
- Reception hall
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Shower
- Towels provided
Entertainment
- TV
Food and drink
- Refrigerator
- Shared kitchen access
More
- Desk
- Iron/ironing board on request
- Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- This property doesn't allow pets
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
- Check-in: 3:00 PM
- Check-out: 10 AM
- Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
- There are no elevators.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Property is also known as
Acacia Hostel London
Acacia London
Acacia Hostel
Acacia Hotel London
Acacia Hotel Hostel/Backpacker accommodation
Acacia Hotel Hostel/Backpacker accommodation London
Frequently asked questions
What can I see around Acacia Hotel?
This hostel is situated in London City Centre within a short 13-minute walk of Hyde Park and also 3 minutes on foot from Natural History Museum. You'll also find Kensington High Street and Royal Albert Hall less than a mile away.
Is parking available on site at Acacia Hotel?
No, this hostel doesn't offer parking.
Does Acacia Hotel have a casino at the property?
No, Acacia Hotel doesn't have a casino.
Is there an indoor pool at Acacia Hotel?
No, there is no indoor pool at this hostel.
Does Acacia Hotel have a hot tub?
No, this hostel doesn't have a spa tub.
Does Acacia Hotel have a restaurant that serves breakfast?
Acacia Hotel offers free continental breakfast each morning though there is no restaurant.
Does Acacia Hotel allow pets to stay free of charge?
No, pets aren't allowed at Acacia Hotel.
Does Acacia Hotel have connecting rooms?
No, there aren't connecting guestrooms at this hostel.
How close is the airport from Acacia Hotel?
The closest major airport to Acacia Hotel is London City Airport (LCY), which is 12.4 mi away (65 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.4 mi away (38-minute drive).
Are there rooms with balconies that I can book at Acacia Hotel?
No, at Acacia Hotel, there aren't any rooms that list a balcony.
Acacia Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 21 reviews
10 - Excellent
4
Rating 8 - Good. 9 out of 21 reviews
8 - Good
9
Rating 6 - Okay. 5 out of 21 reviews
6 - Okay
5
Rating 4 - Poor. 3 out of 21 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 21 reviews
2 - Terrible
0
8.4/10
Cleanliness
9.0/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
Reviews
4/10 Poor
Anna
Nov 25, 2025
This Hotel came up in a search for 3/4 star hotels, that it is not. Upon googling the hotel, it is listed as a refurbished hostel at 2stars!
It is very dated and not what can be called refurbished, with cracked plaster, exposed pipes, I had to hang a towel over the bathroom fan to cover the window, no heating in the bathroom, clump of hair stuck to my foot on arrival, breakfast basic compared to any other hotel and no reception area apart from in the breakfast room, which is shut from 10pm and windows covered, where I think staff sleep, as a sheet was hanging out of the side of a sofa bed chair next to thendesk(which is all in the breakfast room….where poorly hung dated floral curtains were not even opened for breakfast. This was meant to be a treat away aside hospital checks and I found it depressing and as a single traveller, not overly comfortable! The inner door in my room could not be used as a second security as the Yale lock was hanging off. As well as the shower room, which was clean, there was a basin in the bedroom, which didn’t drain and the pedestal was taped over the broken away side. Grubby old night storage heaters still in situ, although there were working gas radiators.. hardly slept both nights due to the creaking floorboards and doors shutting loudly in early hours, prettymuch a restless uncomfortable stay sadly.
I mostly blame Expedia for misrepresentation of a low budget hotel. Staff were pleasant. Totally overpriced. Location great.
Anna
Stayed 2 nights in Nov 2025
8/10 Good
Stevie
Oct 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really friendly and helpful. The room was well cleaned, although it could do with a little TLC. The bedding was fresh and spotless, one of the mattresses was rather lumpy. It was quiet. The hotel is within minutes walking from the museums, the Royal Albert Hall, cafes, restaurants and the tube station.
Stevie
Stayed 1 night in Sep 2025
8/10 Good
June
Jul 30, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for London hotel in a convenient area for Kensington attractions. Decent continental breakfast. would definitely stay again.
June
Stayed 1 night in Jul 2025
10/10 Excellent
Ellen
Jul 1, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
So glad I
Ellen
Stayed 1 night in Jun 2025
8/10 Good
Raquel
Traveled with family
Oct 22, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien para los estándares de Londres. Es sencillo pero céntrico y transporte a menos de 5 minutos para moverte sin problema. La habitación amplia y todo limpio.
Raquel
Stayed 3 nights in Oct 2025
10/10 Excellent
Yannick
Oct 21, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un agréable séjour à l’hôtel AcaciaW Grande chambre confortable et propre, hôtel bien situé à proximité de la station South Kensington et de Kensington Gardens.
Yannick
Stayed 1 night in Oct 2025