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20 Hertford Street

4.0 star property

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Exterior
Property entrance
Luxury Penthouse, 3 Bedrooms | View from room
Two Bedroom Executive with Balcony/Terrace | Terrace/patio
Two Bedroom Executive with Balcony/Terrace | Egyptian cotton sheets, in-room safe, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
20 Hertford Street, London, England, W1J 7RX
  • Place, Park Lane
    ‪1 min walk‬
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Green Park
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Studio (2 Adults)

Studio (2 Adults) | Egyptian cotton sheets, in-room safe, laptop workspace

Studio (2 Adults)

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | LCD TV, DVD player

Deluxe Apartment, 2 Bedrooms

  • City view
  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for One bedroom apartment - Lower Ground Floor

One bedroom apartment - Lower Ground Floor | Living area | LCD TV, DVD player

One bedroom apartment - Lower Ground Floor

  • 850 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Penthouse, 3 Bedrooms

Luxury Penthouse, 3 Bedrooms | Living room | LCD TV, DVD player

Luxury Penthouse, 3 Bedrooms

  • City view
  • 970 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed
  • Free WiFi

View all photos for Studio Superior

Studio Superior | Egyptian cotton sheets, in-room safe, laptop workspace

Studio Superior

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Executive with Balcony/Terrace

Two Bedroom Executive with Balcony/Terrace | Living area | LCD TV, DVD player

Two Bedroom Executive with Balcony/Terrace

  • City view
  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, 20 Hertford Street is adjacent to Park Lane and within a 5-minute walk of other popular sights like Hyde Park. Each of the 9 rooms at this 4-star apartment building includes a refrigerator, a microwave, and an electric kettle.
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What's nearby

  • Park Lane - 1 min walk - 0.1 miles
  • Piccadilly - 2 min walk - 0.1 miles
  • Green Park - 2 min walk - 0.1 miles
  • Bomber Command Memorial - 2 min walk - 0.1 miles
  • Hyde Park - 3 min walk - 0.2 miles

Getting around

  • Hyde Park Corner Underground Station - 6 min walk
  • London Victoria Station - 17 min walk
  • London City Airport (LCY) - 45 min drive

Restaurants

  • ‪Shanghai Me - ‬2 min walk
  • ‪Intercontinental Club Lounge - ‬3 min walk
  • ‪The Colony Club - ‬1 min walk
  • ‪Mamounia Lounge - ‬3 min walk
  • ‪Theo Randall - ‬3 min walk

About this property

20 Hertford Street

At 20 Hertford Street, guests have access to features like laundry facilities. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry.
Each apartment is heated and has an array of amenities, including a washer/dryer, a refrigerator, and a microwave. An LCD TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an oven, a stovetop, and an electric kettle. Limited housekeeping is available.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Egyptian cotton sheets
  • Rollaway/extra bed: GBP 65 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 9 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 65.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 300 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

20 Hertford Street Apartment London
20 Hertford Street Apartment
20 Hertford Street London
20 Hertford Street Hotel London
20 Hertford Street London
20 Hertford Street London
20 Hertford Street Apartment
20 Hertford Street Apartment London

Frequently asked questions

Is a free cancellation option available at 20 Hertford Street?

20 Hertford Street offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do close to 20 Hertford Street?

This apartment is situated in London City Centre, just steps from Hyde Park and Park Lane, and within a short walk of Buckingham Palace. You'll also find Piccadilly Circus and Marble Arch less than a mile away.

Is there parking available at 20 Hertford Street?

No, this apartment doesn't offer parking.

Does 20 Hertford Street include a casino on the premises?

No, 20 Hertford Street doesn't have a casino.

Will I find an indoor pool at 20 Hertford Street?

No, there is no indoor pool at this apartment.

What amenities will couples enjoy at 20 Hertford Street?

Couples staying at this apartment will value amenities like Egyptian cotton sheets, a city view in some apartments, as well as concierge services.

Are there hot tubs at 20 Hertford Street?

No, this apartment doesn't have a spa tub.

Does 20 Hertford Street have a restaurant that serves breakfast?

No, 20 Hertford Street doesn't have a restaurant that serves breakfast.

Will 20 Hertford Street allow pets to stay free of charge?

No, pets aren't allowed at 20 Hertford Street.

Are there connecting rooms at 20 Hertford Street?

No, this apartment doesn't feature connecting guestrooms.

How close is the airport from 20 Hertford Street?

The closest major airport to 20 Hertford Street is London City Airport (LCY), which is 11.2 mi away (45 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16 mi away (39-minute drive).

Are there rooms with balconies at 20 Hertford Street?

Yes, some apartments at this apartment offer a balcony where guests can enjoy city and courtyard views.

20 Hertford Street Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central to all our needs
Stayed 11 nights in Apr 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, room comfort, communication

Great quality Mayfair apartment in a great locatio

very comfortable and spacious apartment in a great location. Would recommend having some more varied crockery (especially some mugs) and additional pillows.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Rachel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Pictures Are Deceiving

If you are looking for a modern, updated, reasonably priced "hotel" in Mayfair, this is not the hotel. First, this is not a hotel--its a set of 9 apartments that are now labeled as a hotel. This is much more Airbnd vs hotel. If you go in thinking Airbnd, you will have a lovely time. There is no "service". My first interaction with the front desk person (only employee I ever say) was to ask if they could call me a cab. They advised me to walk across the street and have the Hilton Bellman call me cab. I'm sure Hilton would be happy to hear that. I asked about early check-in, not an issue if not able to accommodate, but they did state they would be able to hold my luggage in a secure area until I could check-in. This is not accurate. Luggage was just lined up against the wall--lots of luggage. Anyone could walk up and take a bag with no one being the wiser. Room was always clean, but staff did not care that the bathroom sink leaked. I mentioned it to the front desk person twice. Bed was comfortable and room was ok, but just well worn. My room door was right off the elevator, but always quiet. Just a couple a of loud moments, but it was a Saturday night so no issue.
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spacious apartment

Close to subway and bus. Quiet street with lots of pubs and restaurants nearby. Apartment had kitchen with washer/dryer and separate bedroom. We had basement apartment so no view but that wasn’t an issue for us. Not keen on shower over bath but that’s a personal preference. Not enough towels for 3 people ( did ask twice but never got any extra ). Lovely front end staff who helped with directions. Nice and warm when the weather turned cool. Would recommend 👌
Stayed 8 nights in Apr 2019
Verified

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly proprietors. Clean and nice room. Nice Local area
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Merethe

Liked: Cleanliness, staff & service, property conditions & facilities

Centralt beliggende lejlighedshotel

Centralt beliggende. Venligt og imødekommende personale. Meget lille køkken. Generelt et ok værelse. Sofamodul under sengen, som var noget hård. Der var varmepumpe på værelset. Det tog dog lidt tid inden vi lærte den at kende og fik varme på. Meget lille badeværelse med trapper op til bruser og håndvask. Alt i alt ok forhold, der var det vi skulle bruge til 2 personer.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Verified traveler

Every thing was great except that when I book I chose one bed room apartment and it was not mentioned that it’s in the basement and no view to the city, also the entrance was stairs not suitable for elderly and special needs
Stayed 5 nights in Nov 2018
Verified

8/10 Good

Avgar

Liked: Staff & service, property conditions & facilities, room comfort
Very nice place. Was surprised to find hairs on the bed.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Esther

Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018