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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

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Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

A clear blue pool with lounge chairs and umbrellas, surrounded by palm trees.
Property video
A wooden pathway leading to a double door with a circular sign above it.
A spacious lobby with a high ceiling, a central seating area with sofas and chairs, a reception desk, and a large mural on the walls.
A beach with clear turquoise waters, a sandy shore lined with palm trees and beach chairs, and a few buildings in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Place, Akumal Ecological Center
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

A modern hotel room with a large bed, a balcony with a view of palm trees and the sea, a dining area with chairs, and a small table.

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

  • Garden view
  • 554 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Minibar (free items), in-room safe, desk, laptop workspace

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

8.0 out of 10
Very good
(11 reviews)
  • Garden view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

A pool area with a lounge chair and a glass door leading to a room.

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

9.6 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront

  • Sea view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Garden View Single Use

Minibar (free items), in-room safe, desk, laptop workspace

Family Selection Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Rooftop Private Pool Single Use

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up Single Use

A pool area with a lounge chair and a glass door leading to a room.

Family Selection Junior Suite Swim-up Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront Single Use

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Kantenah

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive places you within a 10-minute drive of popular sights such as Akumal Beach and Xpu-ha Beach. This 170-room, 5-star property has 6 outdoor pools along with indoor private hot tubs and a private beach.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 5 min drive - 4.9 miles
  • Cenote Cristalino - 5 min drive - 5.1 miles
  • Akumal Beach - 5 min drive - 4.7 miles
  • Akumal Ecological Center - 5 min drive - 4.7 miles
  • Xpu-ha Beach - 6 min drive - 5.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 73 min drive

Restaurants

  • ‪Pueblito Lindo - ‬7 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min drive
  • ‪Arrecifes - ‬4 min drive
  • ‪Lobby Bar White Sand - ‬9 min walk

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. If you drive, take advantage of free valet parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this all-inclusive property include a free water park, a children's pool, and a 24-hour gym.
Guests can expect to find free WiFi and Smart TVs with cable channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include indoor private hot tubs, free minibar items, and furnished balconies. Change of towels is available on request.
A private beach and a complimentary water park with waterslides are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Palladium Kantenah Resort & Spa All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.8 out of 10, Excellent, 1,026 reviews
$288 nightly
The price is $349
Aug 10 - Aug 11
Total with taxes and fees
Grand Palladium Kantenah Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 15 restaurants
  • 18 bars/lounges
  • 2 beach bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • Es Niu Pool Bar
  • La Hacienda
  • Portofino
  • The Nest

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Kayaking
  • Mini golf
  • Outdoor pool (guest access)
  • Pilates classes
  • Segway rentals/tours
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2002
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Family Selection At Grand Palladium Kantenah Resort Spa

Frequently asked questions

Are there all-inclusive rate plans at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include kayaking and sailing.

How much does it cost to stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive on Aug 16, 2026 start from $639, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

This property is located in Kantenah, close to Akumal Beach, Half Moon Bay, and Xpu-ha Beach. You'll also find Cenote Azul and Ecopark Kantun Chi within a short drive.

Is parking available on site at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, uncovered valet parking is offered for free at the property.

Is there a spa at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, mani/pedis, body scrubs, and facials.

Are there luxury amenities available at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and beachside massages at this property.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a casino on the premises?

No, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools.

Is Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive a good place to stay for couples?

There are many amenities for couples at this property, including a private indoor hot tub as well as a private beach and 2 beach bars.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a hot tub?

No, but this property offers jetted bathtubs in all guestrooms.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive has 15 restaurants, and serves free full breakfasts each morning.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive though service animals are welcome.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

How close is the airport from Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

The closest major airport to Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is Cozumel Intl. Airport (CZM), which is 29.7 mi away (263 minutes by car).

Are there rooms with balconies that I can book at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, every guestroom at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive comes with a furnished balcony and some offer sea and garden views.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a wedding venue?

Take advantage of the wedding venue at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive if you plan to say "I do" during your trip.

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 195 out of 292 reviews
Rating 8 - Good. 55 out of 292 reviews
Rating 6 - Okay. 25 out of 292 reviews
Rating 4 - Poor. 11 out of 292 reviews
Rating 2 - Terrible. 6 out of 292 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice staff, great pool, the buffet is ok.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort all the way around. Pools were beautiful. Great food and tons of options. Amazing wildlife around the resort. Top notch service!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but beach although not the hotels fault.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Second time we’ve been there! Staff is wonderful and so clean
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

nikole

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay! Wonderful attentive staff and beautiful property!!!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful place would definitely recommend to others.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of restaurants, food was good. Resort was big and lots of things to do.
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Nicholas Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Food was excellent for the most part. Rooms were clean and ample beach chairs
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Nadiya

Liked: Cleanliness, staff & service, property conditions & facilities
A great family trip. Super nice hotel.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sean Patrick

Liked: Cleanliness, amenities, property conditions & facilities
A+ Stay! Clean room, lots to do! Staff so friendly!
Beautiful scenery
Nightly turn down service!
Swim up pool- FS
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Maryna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms and the whole property is very clean, quiet and beautiful. Amenities are unfortunately lacking, ai wish they would have some music on the pool and in the evening. Food was ok
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for a family trip
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our trip.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and expansive, filled with beautiful flora and fauna. The one drawback was the ala carte food, which left a lot to be desired. The best restaurant by far was Bravo, which is an add-on but free if you book through Expedia.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Margot and Al

Our butler was awesome so very helpful And nice. Our room was very clean and everyone we met was great. The amenities were such a bonus. Thank you for everything . We loved our stay there
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly great staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lety

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort would definitely recommend
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

KAMIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 7 nights in May 2025
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good to excellent. The only thing that is mediocre is the food esp the steaks.
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Chad Tyler

Liked: Cleanliness, property conditions & facilities
Was led to believe we would have $600 credit to use at the resort (Expedia silver member perk). This credit was provided in the form of a coupon book that would require you to spend more money than they were worth Resort was fine
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Stephanie Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very clean, the staff was friendly and always available. The only negative was all of the mosquitos
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

kevin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Brittany Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Our room was always cleaned up when we came back with fresh towels, clean sheets, and fun set ups for the kids
Stayed 5 nights in Nov 2025

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