Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property
Hotel in Jackson with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Jackson NE by IHG

Relax by the pool surrounded by lounge chairs and umbrellas.
Relax in the stylish lobby with a comfortable sofa and armchairs, surrounded by artwork and natural light.
Relax in the serene gazebo-style seating area surrounded by lush greenery and a brick building.
Enjoy a comfortable stay in this stylish room with a large bed, desk, and city view.
Indulge in a variety of dishes, including cheese omelets and sandwiches.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
55 Parkstone Place, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪5 min walk‬
  • The Ballpark at Jackson
    ‪17 min walk‬
  • Casey Jones Village
    ‪6 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪16 min drive‬

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Room options

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Bath Shower Combination)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Jackson

Holiday Inn Express Hotel & Suites Jackson NE by IHG is a short stroll from West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. This 92-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min walk - 0.3 miles
  • The Ballpark at Jackson - 17 min walk - 0.9 miles
  • Old Hickory Mall - 6 min drive - 5.2 miles
  • Casey Jones Village - 6 min drive - 5.6 miles
  • Union University - 7 min drive - 6.3 miles

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Sonic Drive-In - ‬6 min drive
  • ‪Cracker Barrel - ‬6 min drive

About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

Hotel in Jackson with free breakfast and a fitness center
Guests of Holiday Inn Express Hotel & Suites Jackson NE by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a meeting room, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE

Frequently asked questions

Is free cancellation available at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Holiday Inn Express Hotel & Suites Jackson NE by IHG offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do around Holiday Inn Express Hotel & Suites Jackson NE by IHG?

This hotel is located in Jackson, just steps from West Tennessee Healthcare Sportsplex. The Ballpark at Jackson is within a walking distance of 0.7 mi.

Will I be able to park at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG include a casino?

No, Holiday Inn Express Hotel & Suites Jackson NE by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

What amenities will couples enjoy at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Couples will appreciate amenities like an outdoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG have a restaurant that serves breakfast?

Holiday Inn Express Hotel & Suites Jackson NE by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Jackson NE by IHG.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Holiday Inn Express Hotel & Suites Jackson NE by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Jackson NE by IHG is Jackson, TN (MKL-McKellar-Sipes Regional), which is 12.3 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Jackson NE by IHG.

Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 292 out of 527 reviews
Rating 8 - Good. 128 out of 527 reviews
Rating 6 - Okay. 50 out of 527 reviews
Rating 4 - Poor. 32 out of 527 reviews
Rating 2 - Terrible. 25 out of 527 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

alan

Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2025

8/10 Good

Kaden

Stayed 1 night in Mar 2025

8/10 Good

Cheryl

Liked: Staff & service
Did not feel safe with person standing outside their door late night and early morning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy booking and check in. Plenty of food options nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness
The staff was great! My stay was nice! The breakfast was excellent! My only issue was with the shower, everything in the room was clean EXCEPT the shower, it needed a very good scrub with a brush and Clorox😞
Stayed 2 nights in Mar 2025

10/10 Excellent

Kurrie

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat it if your there for baseball
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness of the staff and the modern newness of the building and rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeltje

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Russell

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom shower floor was filthy with mold and dirt. Horrible. Expected better
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne, Ambler

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities, room comfort

Good But.....

The stay, staff, and room were good. The shower was not. It appeared to be dirty, but I believe that it is a maintenance problem more than a cleaning issue.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

ziyad

Good customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a pleasure staying here...
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service
The breakfast staff was extremely pleasant.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. All the staff were extremely friendly. Room was spacious, clean, and quiet
Stayed 1 night in Oct 2024

8/10 Good

Lonnie

Stayed 2 nights in Aug 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Made you feel at home! Thanks
Stayed 1 night in Sep 2024