See all properties

DoubleTree by Hilton Hotel Jackson

4.0 star property
Hotel with free parking, 9-minute walk to Casey Jones Village

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Daily buffet breakfast for a fee
Ballroom
Reception
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪8 min walk‬
  • Place, Union University
    ‪2 min drive‬
  • Place, Old Hickory Mall
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Fridge, microwave, coffee/tea maker

Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 336 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior King Suite with Sofa Bed

  • Sleeps 4

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

Mobility Access King Room with Roll in Shower

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Lobby lounge

Residence Inn Jackson

Jackson
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
8.4 out of 10, Very Good, 631 reviews
$93 nightly
The price is $107
Feb 6 - Feb 7
Total with taxes and fees
Residence Inn Jackson

About the neighborhood

Jackson

Casey Jones Village is a short stroll from DoubleTree by Hilton Hotel Jackson, and other popular attractions like Old Hickory Mall are within a couple of miles (3 km). This 4-star hotel welcomes guests with 167 rooms and conveniences like an outdoor pool, an indoor pool, and a 24-hour gym.

What's nearby

  • Casey Jones Village - 8 min walk - 0.5 miles
  • Music Highway Crossroads - 8 min walk - 0.5 miles
  • Union University - 2 min drive - 1.6 miles
  • Old Hickory Mall - 3 min drive - 1.5 miles
  • West Tennessee Healthcare Sportsplex - 6 min drive - 6.5 miles

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Logan's Roadhouse - ‬11 min walk
  • ‪Brooks Shaw's Old Country Store & Restaurant - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Jackson

Hotel with free parking, 9-minute walk to Casey Jones Village
DoubleTree by Hilton Hotel Jackson features an indoor pool, an outdoor pool, and a 24-hour gym. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and microwaves are also standard.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Jackson
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 840 reviews
$105 nightly
The price is $120
Jan 16 - Jan 17
Total with taxes and fees
Fairfield Inn & Suites by Marriott Jackson

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Hotel Jackson?

DoubleTree by Hilton Hotel Jackson offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Jackson?

As of Jan 7, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jackson on Jan 10, 2026 start from $110.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of DoubleTree by Hilton Hotel Jackson?

This hotel in Jackson is within a 10-minute walk of Casey Jones Village and Music Highway Crossroads. You'll also find Old Hickory Mall and Rusty's TV and Movie Car Museum within a short drive.

Is there parking available at DoubleTree by Hilton Hotel Jackson?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Jackson include a casino at the property?

No, DoubleTree by Hilton Hotel Jackson doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Jackson?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is DoubleTree by Hilton Hotel Jackson good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at DoubleTree by Hilton Hotel Jackson?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel Jackson have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Jackson serves buffet breakfast for a surcharge each morning at Twist Grill and Bar.

Does DoubleTree by Hilton Hotel Jackson allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Hotel Jackson.

Does DoubleTree by Hilton Hotel Jackson have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Hotel Jackson?

The closest major airport to DoubleTree by Hilton Hotel Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 7.8 mi away (10 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Hotel Jackson?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Hotel Jackson.

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking area felt safe and Breakfast was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Sam

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria, Cumming

Stayed 1 night in Sep 2025

6/10 Okay

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities
I didn’t like the renovations going on. The noise made it impossible to sleep. Once they finish that it’ll be worth staying.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Understandable that renovations were happening but was a little loud. Also the elevators were dirty. But over all I did enjoy my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies @ the desk were awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Siera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

8/10 Good

Laymon

Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest room I’ve ever had concerning comfort and noise. I’m 57 years old, traveled all across the country and never had a room this nice. Clean and crisp … great water pressure, hot water resulting in relaxing shower. You are marked in my favorites for another stay.
Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and the room we'll definitely be coming back
Stayed 1 night in Aug 2025

8/10 Good

Nichole

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice pool! Love the cookies too!
Stayed 1 night in Aug 2025

8/10 Good

Joann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good
Stayed 1 night in Aug 2025

10/10 Excellent

tammy

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Miranda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 days and we did not get any housekeeping the whole time. I even asked for my sheets to be changed and it ever happened. I had to request for towels, wash clothes and hand towels. My used towels were never collected. We had a little towel snowman in the corner of our room. Plus, our trash was never collected either. Our nightly rate was $217 and this hotel was not worth it.
Stayed 4 nights in Jul 2025

8/10 Good

Garry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and not much noise even though renovations were going on.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Stayed 1 night in Jun 2025

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Connor

Traveled with partner
Stayed at the DoubleTree in Jackson, and overall it was pretty meh for the price. Check-in was fine—they give you cookies (apparently their thing), and the front desk guy talked fast but was helpful enough. I booked this place mostly for the indoor/outdoor pool. I even called ahead to make sure it was open. We checked in late afternoon, and surprise—it was closed for “engineering.” I pushed back a little since that was the main reason I chose the place, and thankfully they reopened it. The pool was actually pretty nice once it was open, though the indoor side was colder than expected. The hotel itself is clean but dated. Our room was oddly shaped, hot and humid at first, and just kind of had that old-hotel feel. AC fixed the temp, and everything worked, but the layout was weird. Bathroom was spotless, though—props for cleanliness. The attached restaurant was underwhelming. Cocktails were disappointing, and the food was just okay (mine was super salty). My water tasted soapy, but Leticia, our server, noticed and immediately brought me a fresh glass of bottled water without any fuss. She was incredibly attentive, kind, and checked in on every table with genuine care. Her service really elevated the meal. Honestly, she’s the kind of person who brings real value to any team—any place would be lucky to have someone like her. If you’re in Jackson on business, it’s passable. It beats a motel, but don’t expect anything special.
Stayed 1 night in Jun 2025

Hotels