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Courtyard by Marriott Jackson

3.0 star property
Hotel in Jackson with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Courtyard by Marriott Jackson

Terrace/patio
Lobby
Breakfast and dinner served, American cuisine
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

View in a map
200 Campbell Oaks Dr, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪2 min drive‬
  • Place, The Ballpark at Jackson
    ‪3 min drive‬
  • Place, Casey Jones Village
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

  • 350 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(27 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Hearing Accessible)

  • 350 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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8.6 out of 10, Excellent, 894 reviews
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About the neighborhood

Jackson

Courtyard by Marriott Jackson places you within a few miles (5 km) of Old Hickory Mall and West Tennessee Healthcare Sportsplex. This 3-star hotel has 91 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • West Tennessee Healthcare Sportsplex - 2 min drive - 2.4 miles
  • The Ballpark at Jackson - 3 min drive - 2.8 miles
  • Old Hickory Mall - 3 min drive - 3.3 miles
  • Casey Jones Village - 3 min drive - 3.9 miles
  • Union University - 4 min drive - 4.2 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬3 min drive
  • ‪Takos Borukas - ‬3 min drive
  • ‪SONIC Drive In - ‬3 min drive
  • ‪SONIC Drive In - ‬4 min drive

About this property

Courtyard by Marriott Jackson

Hotel in Jackson with a fitness center and a 24-hour business center
Guests of Courtyard by Marriott Jackson have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 5.12 per day. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and Netflix. IPod docks, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 689 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 8.00 per person
  • Uncovered self parking fee: USD 5.12 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Frequently asked questions

Are free cancellation options available at Courtyard by Marriott Jackson?

Courtyard by Marriott Jackson offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What is there to do close to Courtyard by Marriott Jackson?

This hotel is located in Jackson, close to Old Hickory Mall, West Tennessee Healthcare Sportsplex, and The Ballpark at Jackson. You'll also find Casey Jones Village and International Rock-A-Billy Hall of Fame and Museum within a short drive.

Will I be able to park at Courtyard by Marriott Jackson?

Yes, uncovered parking is offered for USD 5.12 per day. Accessible parking is also available for guests.

Does Courtyard by Marriott Jackson include a casino at the property?

No, Courtyard by Marriott Jackson doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Jackson?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Courtyard by Marriott Jackson?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Courtyard by Marriott Jackson?

No, there isn't a spa tub at this hotel.

Does Courtyard by Marriott Jackson have a restaurant that serves breakfast?

Yes, Courtyard by Marriott Jackson serves a full breakfast for a surcharge each morning at The Bistro.

Does Courtyard by Marriott Jackson allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Courtyard by Marriott Jackson for a fee of USD 50 per accommodation, per stay. A deposit of USD 5 per day is collected.

Does Courtyard by Marriott Jackson have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Courtyard by Marriott Jackson?

The closest major airport to Courtyard by Marriott Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 10.3 mi away (13 minutes by car).

Can I book a room with a balcony at Courtyard by Marriott Jackson?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Jackson.

Reviews

Courtyard by Marriott Jackson Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 544 out of 1007 reviews
Rating 8 - Good. 255 out of 1007 reviews
Rating 6 - Okay. 110 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 51 out of 1007 reviews

Reviews

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
The people that I was very nice
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

This hotel needs a whole new housekeeping crew.

When I checked in my hotel room the bathroom was nasty. The clerk gave me a another room and some free breakfast vouchers. But I didn't even want any breakfast.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jared

Disliked: Cleanliness, property conditions & facilities
Bathroom sink and shower tub did not drain. Light fixture on wall didn’t work, so you had to screw in the lightbulb. All plugs were loose and alarm clock wouldn’t stay plugged in. Big chair was filthy featuring many stains. Would not recommend. Only one elevator was operational. Very disappointing for a courtyard property.
Stayed 1 night in Aug 2025

6/10 Okay

Brenda

Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highway noise

Just highway noise at night.
Stayed 2 nights in Aug 2025

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Out of some items for the evening. Mattresses need replacing
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, kids had fun in the pool and the outside area is nice. Beds are to hard for my liking but i broke my back and unfortunately need a soft mattress but my kids loved them. Bath tub was large and i loved it,the shampoos they use smelled amazing. Had a nice little stay and would definitely go again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome bed and soft pillows!
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that they made a fresh breakfast. Easy access and quiet.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, Old and Rundown

This was an overnight stop for us as part of a longer business trip. Would not stay here again. I travel a lot for work and can overlook some things however..... trash and dirty towels in the hallway (checked in around 9pm I think) should have been the first red flag. First room we checked into (315) the beds were clean however that was it. Issues: dirty bathroom - toothpaste splattered all around the sink, on the wall and near the mirror. Hair in the shower (visible clumps of hair) on the walls and shampoo bottle. Carpet was extremely dusty/hair around the edges of the room. Door lock was broken. Room smelled musty. AC wasn't cooling very well with thermostat set at 67. The front desk attendant was very nice to move us to room 323. That wasn't much better though. Room 323 STILL had hair in the shower (quite visibly), trash wrappers on the bathroom floor, dirty carpets (hair, dust, crumbs) and the room smelled moldy (not just musty). The AC did work well in 323. We were charged a $75 pet fee (my employee had her dog with her) and couldn't even let her dog out of her crate because the room was so dirty. Essentially I paid full price for a room (plus the pet fee paid by my employee) and couldn't let her dog have some space to stretch out. We couldn't use the shower and quite frankly, with how dirty it was I'm not sure they're properly changing out the linens between guests. They didn't even offer to comp the pet fee and I expected better from a Marriot line of hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

eric

Stayed 2 nights in Jun 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Linda

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Ray

Stayed 1 night in Jul 2025

10/10 Excellent

Gineaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Winston jerry

Liked: Cleanliness, property conditions & facilities
Room was very clean and personal work good with me in all areas. Was well pleased
Stayed 4 nights in Jul 2025

6/10 Okay

Griffin

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sadee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best beds I’ve had in a long time. Shower heads were not great.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

MATTHew

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Perry

Stayed 1 night in Jun 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jun 2025

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