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Courtyard by Marriott Jackson

3.0 out of 5.0

Recent guest reviews

The service was excellent. Excellent customer service. Rooms were clean.

Had a great stay the rooms were spacious and quiet. The staff was very accommodating and did an excellent job attending to every question. I would definitely return on my next visit to the area.

The room was super clean and spacious with a nice couch. The staff were professional and warm. Would definitely stay here again.

Friendly and helpful staff. The rooms are clean. I couldn't ask for anything more....except free breakfast.

Easy check in, very nice room, comfy bed, easy access from hwy, front desk helpful in pointing us to good restaurants or the bistro inside the motel. One of nicer places we stayed on our recent trip through Tennessee, got a great deal through Orbitz

Only spent one night on our way through to NC. Hotel was in a great location just off the interstate. Staff (Anita) was extremely helpful, as well as, the manager on duty on the evening of 8/18.

For the price they should at least include continental breakfast. The manger was rude at first. He didn't seem very friendly. The room we stayed in smelled like cigarettes. The heat was finicky. It was either running full blast or not running at all. Overall, the staff was not friendly at all. The rooms were definitely lacking in quality. The upside was the indoor pool. Unfortunately, the spa didn't seem very clean.I recommend you book the hotel across the street. By the way, I literally never right reviews. It was that bad.

Had a great room, right next to the Pool, Exercise room and Ice Machine. Pool was a little cold, but the whirlpool was very comfortable. Will plan on staying again.

The hotel was great. The staff was friendly, the room was very clean and spacious. It was very comfortable, which was a contrast to the previous hotel I was in. I ate at the bistro and my food was very good.

Hotel was easy to find and get to from the interstate. We were early and JC got us checked in with quick efficiency and friendliness anyway. Our room was well appointed and as expected. Bed was nice and comfortable with plenty of pillows. Towels were full sized. Did not think there was a hair dryer which seemed unusual, finally found it in the closet. Enjoyed having a fridge, that is not always included. Also enjoyed the pool and hot tub. Pool a bit on the small side, but was inside so it did not matter if rain or shine.

This courtyard was severely lacking in the restaurant or breakfast department- mediocre or poor food quality. Everything else seemed fine.

Very comfortable. Staff was friendly and attentive. Hotel was clean. No problems at all.

We had an excellent experience staying at this hotel. However whenever we returned we noticed an additional $20 charge and have no explanation as to what this could possibly be for. we are contacting the hotel to see if they can clear it up. Other than this we would highly recommend stying there and if they clear up the situation satisfactorily we will definitely stay again, as we are in the area often.

The room was clean and comfortable. The staff was helpful.

It was a hotel. It was fine and clean. Throughly enjoyed

Excellent location, Courteous and helpful staff, it couldn't be Better!

I passed up other hotels because I thought this one would have everything I expected. The lobby and staff were very nice, but the redesigned room is just ok. There were no luggage racks in the room but when we called downstairs they brought two up right away. We were told when checking out that there were only 2 in the entire hotel. There are parts of the room that the two of us could not pass at the same time. Didn't know until we checked out that there was a coffee maker in the room because it was inside the chest. We have had good experiences with Courtyard by Marriott facilities before but if I want bare bones, I'll choose one of the hotels that also offer free breakfast and a room that looks just as good as Marriott's.

The hotel has easy access from the Interstate, however it is a pretty remote location and about one to two miles from any outside restaurant or facility which is over the next exit and some more driving. Consequently, you are a captive customer for eating and refreshments at the hotel which is expensive. (One beer at $5.00!!!)

The staff was very friendly. The rooms and facility was very clean. I liked the market with last minute snacks and beverages available but they were a little pricey. The Starbucks was awesome. I would definitely come back

Had a family emergency and stayed in Jackson. Wonderful hotel, very clean, new, and nice.

200 Campbell Oaks Dr Jackson TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Courtyard by Marriott Jackson places you within a few miles (5 km) of Old Hickory Mall and West Tennessee Healthcare Sportsplex. This 91-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking. Casey Jones Village is also close to this Jackson hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

All of Courtyard by Marriott Jackson's 91 air-conditioned rooms provide iPod docks, coffee makers, and free local calls. Guests can expect to find free WiFi and 32-inch Smart TVs with cable channels and Netflix. Other standard amenities include hair dryers, ironing boards, and desks.


Property features

At Courtyard by Marriott Jackson, guests enjoy features like an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Courtyard by Marriott Jackson

Everyone (7) Couples (7) Business (5) Family (8) Other (1)
5

visiting in laws

Everyone

The service was excellent. Excellent customer service. Rooms were clean.

By on Sep 5, 2017

4

nice hotel

Everyone

Had a great stay the rooms were spacious and quiet. The staff was very accommodating and did an excellent job attending to every question. I would definitely return on my next visit to the area.

By , from Jackson, TN on Feb 1, 2017

5
Everyone

The room was super clean and spacious with a nice couch. The staff were professional and warm. Would definitely stay here again.

By on Dec 17, 2016

5

my favorite hotel in jackson, tenn.

Everyone

Friendly and helpful staff. The rooms are clean. I couldn't ask for anything more....except free breakfast.

By , from West Monroe, LA on Nov 28, 2016

5

nice and comfortable

Everyone

Easy check in, very nice room, comfy bed, easy access from hwy, front desk helpful in pointing us to good restaurants or the bistro inside the motel. One of nicer places we stayed on our recent trip through Tennessee, got a great deal through Orbitz

By , from Oklahoma on Oct 2, 2016

4

very convenient to 1-40.

Everyone

Only spent one night on our way through to NC. Hotel was in a great location just off the interstate. Staff (Anita) was extremely helpful, as well as, the manager on duty on the evening of 8/18.

By on Aug 20, 2016

2

ok stay

Everyone

For the price they should at least include continental breakfast. The manger was rude at first. He didn't seem very friendly. The room we stayed in smelled like cigarettes. The heat was finicky. It was either running full blast or not running at all. Overall, the staff was not friendly at all. The rooms were definitely lacking in quality. The upside was the indoor pool. Unfortunately, the spa didn't seem very clean.I recommend you book the hotel across the street. By the way, I literally never right reviews. It was that bad.

By , from Atlanta, Ga on Feb 23, 2016

4

very nice night out

Couples

Had a great room, right next to the Pool, Exercise room and Ice Machine. Pool was a little cold, but the whirlpool was very comfortable. Will plan on staying again.

By on Jan 14, 2015

5

traveling across country

Singles

The hotel was great. The staff was friendly, the room was very clean and spacious. It was very comfortable, which was a contrast to the previous hotel I was in. I ate at the bistro and my food was very good.

By on Nov 26, 2014

5

a lovely stopover

Couples

Hotel was easy to find and get to from the interstate. We were early and JC got us checked in with quick efficiency and friendliness anyway. Our room was well appointed and as expected. Bed was nice and comfortable with plenty of pillows. Towels were full sized. Did not think there was a hair dryer which seemed unusual, finally found it in the closet. Enjoyed having a fridge, that is not always included. Also enjoyed the pool and hot tub. Pool a bit on the small side, but was inside so it did not matter if rain or shine.

By on Jul 12, 2014