Comfort Suites Jackson I-40

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Comfort Suites Jackson I-40

Indoor pool
Exterior
Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
61 Casey Jones Lane, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪3 min walk‬
  • Place, Union University
    ‪2 min drive‬
  • Place, Old Hickory Mall
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen with Sofa bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Jackson

Comfort Suites Jackson I-40 places you next to Casey Jones Village and within a 5-minute walk of Music Highway Crossroads. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Casey Jones Village - 3 min walk - 0.2 miles
  • Union University - 2 min drive - 1.1 miles
  • North Hospital - 3 min drive - 2.0 miles
  • Old Hickory Mall - 3 min drive - 2.2 miles
  • West Tennessee Healthcare Sportsplex - 7 min drive - 5.8 miles

Getting around

  • Nashville International Airport (BNA) - 135 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪SONIC Drive In - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬3 min drive
  • ‪Brooks Shaw's Old Country Store & Restaurant - ‬4 min walk

About this property

Comfort Suites Jackson I-40

Hotel in Jackson with free breakfast and a 24-hour front desk
Guests of Comfort Suites Jackson I-40 enjoy an indoor pool, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and a water dispenser.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, sitting areas, and refrigerators.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 150.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Comfort Suites Jackson I-40?

Comfort Suites Jackson I-40 provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Jackson I-40?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Jackson I-40 on Nov 23, 2025 start from $98.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Comfort Suites Jackson I-40?

This hotel is located in Jackson and just steps from Casey Jones Village and Music Highway Crossroads. You'll also find Old Hickory Mall and Rusty's TV and Movie Car Museum within a short drive.

Is there parking available at Comfort Suites Jackson I-40?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites Jackson I-40 have a casino on the premises?

No, Comfort Suites Jackson I-40 doesn't have a casino.

Is there an indoor pool at Comfort Suites Jackson I-40?

Yes, this hotel has an indoor pool.

Is Comfort Suites Jackson I-40 good for couples?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Comfort Suites Jackson I-40?

No, there isn't a spa tub at this hotel.

Does Comfort Suites Jackson I-40 have a restaurant that serves breakfast?

Comfort Suites Jackson I-40 offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites Jackson I-40 allow pets to stay for free?

No, pets aren't allowed at Comfort Suites Jackson I-40 though service animals are welcome.

Are there connecting rooms at Comfort Suites Jackson I-40?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Suites Jackson I-40?

The closest major airport to Comfort Suites Jackson I-40 is Jackson, TN (MKL-McKellar-Sipes Regional), which is 7.8 mi away (10 minutes by car).

Can I book a room with a balcony at Comfort Suites Jackson I-40?

No, there aren't any guestrooms with balconies at Comfort Suites Jackson I-40.

Comfort Suites Jackson I-40 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds. Excellent breakfast. Some people have commented about the price, but the old adage is correct that you get what you pay for. To run a successful hotel you need to keep things up-to-date and take care of your staff, etc. it appears that this hotel is going for that kind of long term business strategy. In my opinion, it’s a fair price and it’s worth it.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very personable. They were easy to talk to and very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Venita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reading light was wonderful!! Everything was great & the couch was very comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Justine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous, check in was quick and easy. Room was clean and spacious. Too bad we were literally there to just sleep and get back on the road because we would have enjoyed the indoor pool and quiet atmosphere. Definitely recommend! Will book here the next time we drive theough this area which is frequently!
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room for 5 , breakfast was good with a lot of options which made for a good start
Stayed 1 night in Jul 2025

8/10 Good

T J

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

mark

Traveled with family
Liked: Staff & service, property conditions & facilities

Decent room but not for +$150 a night

Check in went smooth no issues there person at desk was friendly. Only downsides were the beds were a bit stiff (not necessarily the hotel's fault) and noticed some kind of mildew/mold in the tub by the left side of the faucet. AC could use some more fan power to keep the room cooler. For the price paid for 2 nights (+300) I think we'll look for somewhere a little better for that price (more amenities i.e. bar, lounge area).
Stayed 2 nights in Jul 2025

8/10 Good

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Alex

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We had a nice stay here. The kids enjoyed swimming. We have stayed here multiple times on trips from PA to TX. We really enjoy the waffles. The beds were comfortable. A few things might need updating or some paint touch ups, but overall it was a good stop for our family and affordable.
Stayed 1 night in Jul 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities
I always love staying at this location
Stayed 1 night in Jul 2025

4/10 Poor

shawn, Dwight

Traveled with family and small children
Disliked: Property conditions & facilities
Details and pictures show a hot tub, but it has been removed and tiled over for months.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Stayed 2 nights in Jun 2025

6/10 Okay

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok,, no ice machine on my floor.. The staff was Good..
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased with our one-night stay

We chose the Comfort Suites in Jackson based on the excellent reviews on Hotels.com, and we found them to be accurate. It was our last stop on a weeklong road trip through the Southeast on our way back home to Northwest Arkansas. Along with being a great value, the property was conveniently located, clean, quiet and inviting. The room was spacious, with a sitting area and a full-sized sofa, and a large TV. The beds and pillows were extremely comfortable. Our only critique is that the sitting area lacked a coffee table, but that didn't negatively impact our experience. We didn't have breakfast, but they did offer a full spread. We also noticed that they hosted a free happy hour with a two-drink allotment per person, which we thought was a nice touch. It was our first time staying at a Comfort Suites, and we would definitely return.
Stayed 1 night in Jun 2025

6/10 Okay

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was overall fairly pleasant, but the rooms didn’t quite live up to the expectations set by the photos. Some of the furniture showed noticeable wear and tear, giving the space a more dated feel. For the price point, my family and I have stayed in places that felt more updated and comfortable, so we were a bit disappointed. That said, the stay wasn’t bad—just not quite what we were hoping for.
Stayed 2 nights in Jun 2025

10/10 Excellent

Merin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year on a long road trip from AR to NC. It’s nice to have a reliable stop that’s clean and conveniently located, with comfy beds, free parking, and breakfast in the morning. Also love the lemon infused water in the lobby!
Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Stayed 2 nights in Jun 2025

10/10 Excellent

Dismel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good experience
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025