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Baymont by Wyndham Jackson

2.0 out of 5.0

Recent guest reviews

The pool is not as great as it looks in the pictures. The place was dirty and didn't smell too good. None of the outside door locks or the pool lockout worked. Staff was friendly. Site said they had play pens and they did not. Just expected more.

We used to stay at this hotel when our kids were younger and it was a premium place to stay. Not so much now. Rooms had a smell; thick layer of dust on the lamp on the night stand; trash all in the stairwell; exterior lock to get in the building by the side entrance was just gone.

Upon entering the hotel room we tried to flip the light switch and it wasn’t working so we used the lamps to see. Two seconds after turning a lamp on my son noticed a roach in the sink. We went straight to the front desk to get our money back and Tom(front desk clerk) told me that since I paid with a card it’ll be reimbursed through the card. He said he ‘canceled’ our stay. This was Sunday night and we have not received our money back yet. Be warned this hotel has roaches!!!

Property is well worn, and really could use updating. From creaky beds, wornout mattresses, bent towel bars, bad light switches, and worn furniture. Also, card access controls were missing from exterior doors.

Place was “somewhat” renovated. Just a large band-aid on an old building. At first we thought of finding another hotel. Late, and we were tired. “Just one night”. Staff not real friendly. My guess is they are tired of the complaints. As one other reviewer noted “some very questionable “creepy” people in and around the property. AND, on top of that, the side door entrance had no LOCK on it!!! I was told it was sent out for repairs. I should have read the reviews. When the negatives clearly outweigh the positives, it’s time to look elsewhere.

This is a hotel I definitely do NOT recommend. To start, the room was dusty and the carpet appeared to not have been cleaned or vacuumed for quite some time. The tub appeared dirty, but the worse point was the floor around the toilet had evidently not been mopped as there were what appeared to be urine stains around it. A dreaded decision to stay there that means I will NOT be staying at another Baymont - ever.

Ok - just old beds - quiet - better than sleeping in the car - friendly staff, but they need more to work with. Limited breakfast with stale muffins - it was free though. Needs work - needs newer updates - needs some care

Travel book said $69 . Was charged $75 plus tax and was told we were given an AARP discount!! Bathtub had large cracks in the bottom and hair dryer hanging by one screw.When reported to man on desk he was very rude and said it better not be! Thought I was doing the right thing by letting them know. Will NEVER go back there and am letting all friends know !!!

First off it was raining and you couldn't stop under the portico for shelter to check in because the manager had left their car under the shelter blocking the drive through. There were 3 cars In line to check-in so you had to wait in your car for the last in line to backup. Very Inconsiderate to patrons. Plus, the drive is very difficult to get to the parking area. They are in the process of laying new carpet so debris everywhere. No security lock on the side entrance. Beds were ok. Furniture worn. Had to request an office chair replacement as the one in the room looked like someone had taken a hatchet to it. Lighting was poor. Breakfast room was to small for the amount of people staying there. Outside was trashy. Cigarette butts everywhere and no container. We were prepared to stay a week but one night was even to much.

As I am a return customer, I am very glad to see the new carpets, furniture, and improvements to the overall look of the hotel.

465 Vann Dr Jackson TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Baymont by Wyndham Jackson places you within a few miles (5 km) of Old Hickory Mall and Casey Jones Village. This 61-room motel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. West Tennessee Healthcare Sportsplex is also a short drive away.


Dining

Start your day off right with a free continental breakfast.


Rooms

All of Baymont by Wyndham Jackson's 61 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels and pay movies. Other amenities include free newspapers, free local calls, and safes.


Property features

At Baymont by Wyndham Jackson, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.

Room options

Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

39.0% of guests recommend this hotel

Total of 56 reviews