Hilton Garden Inn Jackson

3.0 star property
Hotel in Jackson with a seasonal outdoor pool and a restaurant

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jackson

Lobby
Exterior
Lobby
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1324 Vann Dr, Jackson, TN, 38305
  • Place, Union University
    ‪16 min walk‬
  • Place, Casey Jones Village
    ‪1 min drive‬
  • Place, Music Highway Crossroads
    ‪1 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪8 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jackson

Located within a mile (2 km) of Union University, Hilton Garden Inn Jackson is within 2 miles (3 km) of Music Highway Crossroads. This 3-star hotel has 98 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Union University - 16 min walk - 0.9 miles
  • Casey Jones Village - 1 min drive - 0.7 miles
  • Music Highway Crossroads - 1 min drive - 0.7 miles
  • Old Hickory Mall - 3 min drive - 3.3 miles
  • West Tennessee Healthcare Sportsplex - 6 min drive - 6.0 miles

Getting around

  • Memphis International Airport (MEM) - 88 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Snappy Tomato Pizza - ‬7 min walk
  • ‪SONIC Drive In - ‬11 min walk
  • ‪Don Pancho - ‬9 min walk

About this property

Hilton Garden Inn Jackson

Hotel in Jackson with a seasonal outdoor pool and a restaurant
Hilton Garden Inn Jackson features a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and laundry facilities.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, sitting areas, and refrigerators are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 12 2026 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per day, plus a deposit of USD 75 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to September 06.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Jackson?

Hilton Garden Inn Jackson offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Jackson?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson on Feb 22, 2026 start from $122.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hilton Garden Inn Jackson?

This hotel is located in Jackson, close to Casey Jones Village, Old Hickory Mall, and Cypress Grove Nature Park. You'll also find Jackson Bowling & Family Fun and Rusty's TV and Movie Car Museum within a short drive.

Is there parking available at Hilton Garden Inn Jackson?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hilton Garden Inn Jackson feature a casino?

No, Hilton Garden Inn Jackson doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jackson?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 26 until September 06.

What do couples enjoy most about Hilton Garden Inn Jackson?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Does Hilton Garden Inn Jackson have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Jackson have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Jackson serves self-serve breakfast each morning for a surcharge from its restaurant.

Will Hilton Garden Inn Jackson allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jackson for a fee of USD 75 per pet, per day. A deposit of USD 75 per stay is collected.

Does Hilton Garden Inn Jackson have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hilton Garden Inn Jackson?

The closest major airport to Hilton Garden Inn Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 8.2 mi away (11 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Jackson?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jackson.

Hilton Garden Inn Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 421 out of 673 reviews
Rating 8 - Good. 145 out of 673 reviews
Rating 6 - Okay. 46 out of 673 reviews
Rating 4 - Poor. 29 out of 673 reviews
Rating 2 - Terrible. 32 out of 673 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

MAURICE

Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
The front desk staff were courteous and helpful. The hotel was clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bethany, Dyersburg

Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Kristin

Stayed 1 night in Oct 2025

6/10 Okay

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the gentleman at check-in. He helped us get into our room. We will definitely be back as our son lives here and you all are a great facility. We were checked in and given a room above the EV charger which was nice. Facility was very clean. Only two complaints ; the toilet paper is like sandpaper, it’s like really bad. And the lighting is not very good, especially when trying to put on makeup
Stayed 2 nights in Oct 2025

8/10 Good

Margaret, Fresno

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Oct 2025

2/10 Terrible

Lester

Disliked: Amenities
I can't check in
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 staff and facility was top tier. Traveled for work and a great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Brent

Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and area.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Creighton

Stayed 1 night in Aug 2025

8/10 Good

Deidre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciative of my waitress and her caring. Chef is excellent. Courtney at the front desk super people person! My room was excellent but the semis were loud in 205 over my rain app I sleep with. I struggled sleeping only due to that. There is a hill and the semi engines would kick up right at that exact point.
Stayed 2 nights in Aug 2025

8/10 Good

lynzie

Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Traveled with partner
Liked: Property conditions & facilities
Very nice and clean.
Stayed 1 night in Aug 2025

6/10 Okay

Glenn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient location. Hotel was having some repairs done, not noted during booking. Bathrooms were not well cleaned and towels were dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
It ad every thing I needed for my short stay!
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Noisy not cleanest
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton

The room was gross, the people With the exception of one gentleman who worked over night where rude, when I booked it said free breakfast yet they charged me 60 dollars for breakfast 15 dollars a person including 15 dollars for a 4 year old would never recommend this hotel To anyone, and will never stay at a Hilton again, garbage run from this place
Stayed 3 nights in Jul 2025

10/10 Excellent

Roy

Stayed 1 night in Jul 2025