I recommend avoiding The Statler during the summertime. The summer interns are not well-trained and thus on the whole were both unwelcoming and incompetent. Their mentality was more directed toward policing guests than serving guests, and sadly, one of these interns seemed totally out to lunch, like you asked for something and five minutes later she'd forget and act like she'd never seen you before. Probably anxiety, but it was annoying for us. Unfortunately, management on duty seemed more interesting in defending the interns than providing excellent service to paying guests. For context, it's important to remember that The Statler is essentially a "teaching hotel" for college students, analogous to a teaching hospital. During the school year, the student workers have been doing this for a while and are thus exceptionally trained. I've stayed here several times during the school year and had some of the best service available anywhere! But during the summer, they bring in new interns, and I guess they just don't have the time to adequately train them before they have to start serving guests. Will stay there again--but not May-August!
Very nice, clean high end hotel. The only knock is the room showed wear on headboard and bathroom mirror.
It's a superb hotel. We received excellent descriptions of campus and town destinations around the hotel. I'd encourage management to offer a variety of pillows and more than just the soft. I'd also encourage management to clarify how self parking works.
Great rooms, great view, very hospitable staff!
Statler is in the center of the campus and is convenient to everywhere. We stayed in a standard room with view, and the view is fantastic.
Clean, homey. Great staff and great food!(Banfi) great view of cornell
Great all around. Great location. Good food. Nice staff helpful
My wife and daughter stayed here to visit the Cornell Campus. The hotel is quite nice, but the staff were particularly helpful and clearly well trained. The location in the center of campus can't be beat and our brunch in the Taverna was both outstandingly good and reasonably priced.
Staff was very friendly it's ran by the Cornell students and they do a great job.
Excellent hotel. Location can't be beat. Hotel staff top notch!
Great location for our college tour of Cornell. Nice staff and rooms were well equipped.
Exceptional service from check in to check out. Highly recommending this hotel to all friends.
Cornell Botanic Gardens is a short stroll from The Statler Hotel at Cornell University, and other popular attractions like Cornell University are within a mile (2 km). This 153-room, 4-star hotel has 4 restaurants, free in-room WiFi, and a free airport shuttle.
There are multiple options for onsite dining with 4 restaurants, including Taverna Banfi, which specializes in Italian cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Full breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
43-inch TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, refrigerators, and coffee makers are also available.
Guests of The Statler Hotel at Cornell University enjoy a gym, free WiFi in public areas, and a conference center. Parking is USD 20.00 per night (USD 20 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
I recommend avoiding The Statler during the summertime. The summer interns are not well-trained and thus on the whole were both unwelcoming and incompetent. Their mentality was more directed toward policing guests than serving guests, and sadly, one of these interns seemed totally out to lunch, like you asked for something and five minutes later she'd forget and act like she'd never seen you before. Probably anxiety, but it was annoying for us. Unfortunately, management on duty seemed more interesting in defending the interns than providing excellent service to paying guests. For context, it's important to remember that The Statler is essentially a "teaching hotel" for college students, analogous to a teaching hospital. During the school year, the student workers have been doing this for a while and are thus exceptionally trained. I've stayed here several times during the school year and had some of the best service available anywhere! But during the summer, they bring in new interns, and I guess they just don't have the time to adequately train them before they have to start serving guests. Will stay there again--but not May-August!
thank you!
Very nice, clean high end hotel. The only knock is the room showed wear on headboard and bathroom mirror.
It's a superb hotel. We received excellent descriptions of campus and town destinations around the hotel. I'd encourage management to offer a variety of pillows and more than just the soft. I'd also encourage management to clarify how self parking works.
Great rooms, great view, very hospitable staff!
Thank you for your feedback! We hope to welcome you back in the future.
Statler is in the center of the campus and is convenient to everywhere. We stayed in a standard room with view, and the view is fantastic.
Thank you. We appreciate your feedback. Hope to see you in the future.
Clean, homey. Great staff and great food!(Banfi) great view of cornell
Good afternoon,Our apologies for the issues that arose during your most recent stay. may you please assist us, with more information? Please contact the hotel and ask to speak with the Manger on Duty.