4/10 Poor
Ho
Traveled with family
Jul 21, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Been there in 2020 May when it was managed by a HK-base company; came back in 2025 after it changed hands to China-management. Hugh disappointment, although the fact that I first visited it brand-new may have exaggerated my feeling.
Hardware is still the "same", but looks poorly maintained. Bathtub leaks and couldn't hold the water in tank, had to kept the water running to maintain the water level. And this bathtub is only available in the higher-end rooms. Definitely killed my wife's anniversary mood.
The basin water tape is soooo unclean it has like 5years of water stain on it. Wooden furniture/ doors have been obviously beaten poorly and never got any care. Well at least the hardware are there and apart from the bathtub everythings' working as they shld.
Staff are still very friendly like 5 year ago but obviously with the China management you should expect some non-local who isn't able to speak in local language working at the front desk.
The lady checked us in was nice and talking sense (I heard she firmly rejected a request from a China Mainlander who was repeatedly asking for a lighter, we all know what they want the lighter for and this is a non-smoking facility; good job)
Ho
Stayed 1 night in Jul 2025
