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Sweet Heart Guest House

2.0 star property

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Photo gallery for Sweet Heart Guest House

Interior
Double Room, 1 Double Bed | Iron/ironing board (on request), WiFi (free), bed sheets
Double Room, 1 Double Bed | Iron/ironing board (on request), WiFi (free), bed sheets
Triple Room | Iron/ironing board (on request), WiFi (free), bed sheets
Interior

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Flat 6H, Phoenix Apartments, 70 Lee Garden Road, Hong Kong
  • Place, Causeway Bay Shopping Plaza
    ‪1 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Victoria Harbour
    ‪8 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Single Room

Single Room | Iron/ironing board (on request), WiFi (free), bed sheets

Single Room

  • 54 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed

Iron/ironing board (on request), WiFi (free), bed sheets

Double Room, 1 Double Bed

  • 75 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Iron/ironing board (on request), WiFi (free), bed sheets

Triple Room

  • 97 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Twin Room

  • 86 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hong Kong Island

Located in Wan Chai within a short walk of Victoria Harbour, Sweet Heart Guest House is within a mile (2 km) of other popular sights such as Hong Kong Convention and Exhibition Centre. This 10-room guesthouse welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.
View more Guest Houses in Hong Kong IslandOpens in a new window

What's nearby

  • Causeway Bay Shopping Plaza - 1 min walk - 0.0 miles
  • Times Square Shopping Mall - 3 min walk - 0.2 miles
  • Victoria Park - 5 min walk - 0.3 miles
  • Wan Chai Road - 8 min walk - 0.5 miles
  • Victoria Harbour - 8 min walk - 0.5 miles

Getting around

  • Foo Ming Street Tram Stop - 2 min walk
  • Hong Kong Causeway Bay Station - 5 min walk
  • Hong Kong International Airport (HKG) - 46 min drive

Restaurants

  • ‪Lucky Star Coffee Shop 幸運星咖啡室 - ‬1 min walk
  • ‪Paradise Dynasty - ‬2 min walk
  • ‪Treehouse - ‬2 min walk
  • ‪龍泉冰廳 - ‬1 min walk
  • ‪Putien 莆田 - ‬2 min walk

About this property

Sweet Heart Guest House

Guests of Sweet Heart Guest House enjoy features like free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can expect to find TVs and stay connected with free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: HKD 100.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.
  • Onsite safety features include a smoke detector.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sweet Heart Guest House Guesthouse Hong Kong
Sweet Heart Guest House Guesthouse
Sweet Heart Guest House Hong Kong
Sweet Heart House Hong Kong
Sweet Heart Hong Kong
Sweet Heart Guest House Hong Kong
Sweet Heart Guest House Guesthouse
Sweet Heart Guest House Guesthouse Hong Kong

Frequently asked questions

Is a free cancellation option available at Sweet Heart Guest House?

Sweet Heart Guest House offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do near Sweet Heart Guest House?

This guesthouse is situated in Wan Chai, just steps from Causeway Bay Shopping Plaza and Times Square Shopping Mall, and within a short walk of Victoria Harbour. You'll also find Soho and Lan Kwai Fong within a short drive.

Is there parking available at Sweet Heart Guest House?

No, there isn't parking at this guesthouse.

Does Sweet Heart Guest House have a casino?

No, Sweet Heart Guest House doesn't have a casino.

Is there an indoor pool at Sweet Heart Guest House?

No, there is no indoor pool at this guesthouse.

What do couples enjoy most about Sweet Heart Guest House?

Amenities at this guesthouse that appeal to couples include slippers and a 24-hour front desk.

Does Sweet Heart Guest House have a hot tub?

No, there isn't a spa tub at this guesthouse.

Does Sweet Heart Guest House have a restaurant with a breakfast menu?

No, Sweet Heart Guest House doesn't have a restaurant that serves breakfast.

Does Sweet Heart Guest House allow pets to stay for free?

No, pets aren't allowed at Sweet Heart Guest House.

Does Sweet Heart Guest House have connecting rooms available?

No, this guesthouse doesn't feature connecting guestrooms.

How close is the airport from Sweet Heart Guest House?

The closest major airport to Sweet Heart Guest House is Hong Kong International Airport (HKG), which is 25.7 mi away (46 minutes by car).

Are there rooms with balconies at Sweet Heart Guest House?

No, there aren't any accommodations with balconies at Sweet Heart Guest House.

Sweet Heart Guest House Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 38 reviews
Rating 8 - Good. 10 out of 38 reviews
Rating 6 - Okay. 14 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 6 out of 38 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service

No next time

預定時顯示為6樓，但實際要去1D CHECK IN，之後被安排住1樓，見房間正常就接受此安排，1樓得3間房，隔音好差，可能電視看唔到原因，預定時顯示有電視提供，入住後發現沒有遙控器，大媽職員十問九唔知，要我用普通話去同佢溝通，大大聲視像唔載口罩，要我晚上9點後再問返夜班的職員打發我，9點問另一位大媽，大媽竟然話電視壞左，我要求換房佢話間間房電視都壞的，我要求退房退錢，佢就死死氣帶我入房搵左個收起左的遙控器出黎，大媽沒有戴口罩入我房及講話(依家有疫情呀大佬，一點衛生意識都無點開旅館)，最後電視開了維持在目錄的一頁叫我自己慢慢試就走了，當然我試完都係睇唔到就放棄了，最後2晚住宿無電視中渡過，無電視一個問題係太靜，一直聽住大媽們職員用方言/普通話傾計，佢地又會用另外兩間房的廁所/早上梳洗。另外熱水爐係電熱水爐(即要預早20分鐘煲熱一桶用)，第一次使用預早煲水，知道唔可以長時間沖已經有心理要快沖，但快係講緊5分鐘內，一開水好熱，調到去溫水都好熱，要等一陣先變溫水，但好快就要每5秒就調熱少少，唔洗3-4分鐘已經變凍水了，所以沖涼速度要4分鐘內完成，否則又要多等20分鐘煲水。另外旅館有牙刷毛巾提供(相片中無影到)，但毛巾要比50蚊訂金，退房時退回，在房中不停聞到煙味，床單有黃色的污漬，這旅館唯一好處係床算舒服(雖然有EAT EAT聲)
Stayed 2 nights in Oct 2020
Verified review

6/10 Okay

wong

Disliked: Cleanliness, room comfort
Nose problem . Love motel neighborhood.
Stayed 5 nights in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

わけわからん

どのゲストハウスはわかりにくいが、特にここはわかりにくかった。違うゲストハウスの窓口で受付とか、想定外。きちんとサイトに書いてほしい。かなり悩み迷った。正解は2Fの空間旅館って看板のところ。
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

カビだらけ

シングルルームを予約しました。 案内された部屋は受付がある建物とは別の場所にあり、居住用のマンションを無理やり改築している所でした。エアコンは付いていますがエアコン自体もカビだらけ。窓も開かないため、壁にもカビが繁殖しています。部屋はカビだらけであるため息が出来ません。非常に臭くて不衛生です。泊まったら病気になりそうなので別のホテルに移動しました。 このような場所がホステルとして営業が出来ること自体が信じられませんでした。また、他のレビューなどを参考にしてこちらのホステルを選びましたが評価が高かった事も信じられません。 寝るだけだとしても本当におすすめできません。
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Louise Rose

Liked: Cleanliness
Disliked: Staff & service, room comfort

Svært at finde check in.

Meget svært at finde check in. Ingen skiltning og personalet talte dårligt engelsk. Værelset var småt, men fint. Der var ingen håndklæder, hvilket vi havde forventet. Meget central placering.
Stayed 3 nights in Apr 2019
Verified review

6/10 Okay

Laiman

Disliked: Cleanliness, property conditions & facilities, room comfort

NOT worth recommending!!!

finding the check-in reception was terrible since the address does not correspondence correctly. there's was no cleaning & turn down service & no change of towel. the room is worn out, fixture were old, lighting was poor, bathroom door was missing, exhaust fan was not working. in short a nightmare experience.
Stayed 4 nights in Apr 2019
Verified review

6/10 Okay

M

Liked: Staff & service
Disliked: Cleanliness
立地は良いです。値段相応のベストハウスです。スタッフはきちんと対応してくれます。安いゲストハウスですので、スタッフも英語はあまりわかりませんが、会話しようとする印象はあります。お湯は出ました。ですが、温度が安定しませんでした。そこも含めて、安宿の醍醐味と思える人には最適だと思います。
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not too good

too close sexy area.musr be keep eye on your properties.easy to lose.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Clean room, friendly staff, good location. Dislike: The ventilation fan is pretty noisy.
Stayed 12 nights in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a hair dryer to share in a hallway

There is one hair dryer to share in a hallway. Two plugs are in a room (a conversion plug in an image is mine, not belong to a hostel).
Stayed 5 nights in Nov 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
工事の音が、うるさかった
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Jason

Not easy to find, and once I did get up to the proper portion of the 6th floor, the space was wide open with two empty run-down rooms (doors to each also wide open) but there's a sign on the wall that says to go to a spot on the 1st floor. Once there, at 2:01pm they said come back at 3pm. Despite two empty rooms clearly visible. Not ideal. Not worth the price I paid. Close to a large shopping center and lots of restaurants however.
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Cheap. Small room. Service was better with the mainland Chinese lady.
Stayed 7 nights in Nov 2018
Verified review

6/10 Okay

j

it is not the same on what is on the picture. no towels when we arrive. we need to go down tonfirst floor to get it. the address online is not complete so it took us 3 hpurs before we found it because not all chinese speak englisj
Stayed 3 nights in Nov 2018
Verified review

2/10 Terrible

CG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was shown to my room upon arrival and was told they would return with the key to my room. After a half an hour I tried calling, no luck. Calls had to be made by several people to finally get a key to my room, after an hour of being trapped they finally brought the key. I decide to leave early, I paid for trip insurance with Expedia, they and their 3rd party and this guest houserefused to honor the claim.
Stayed 4 nights in Oct 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員の方の感じがよくとてもよいホテルでした。 お湯がぬるかったのが唯一残念なところでした。 次も利用したいと思います。
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Kuang

Liked: Cleanliness, room comfort
Disliked: Staff & service
It was a hostel with competitive price. Acceptable service and limited support from the owner (there was only one staff who did not speak English and could not leave the counter). You have to find your room in the building yourself.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Nice staff people Good location for shopping and eat
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities

Stay somewhere else

There was a used towel hanging up in the bathroom of my room. I know it was used because it was still damp to touch. Crawling up from the shower drain was a constant stream of tiny ants. At least 20 at a time going back and forth to a hole in the wall. The only time the flow of ants stopped was when the shower was running. When I choosing from the many hotels in Hong Kong, I was looking for something with an actual dedicated shower space. I looked at the photos the hotel has provided for this website and thought that I had found what I was looking for. Logically I know that a hotel cannot provide pictures of every room that it has, but not one picture showed a bathroom like the one I received. Had I realised that the shower situation would be like this, I would have booked a room somewhere else for a similar price. The walls and the bedding have stains on them of various colours. Also during my stay, I came across a cockroach. I believe this shows just how 'clean' the room is. The only positive thing I have to say is that the hotel is located close to Causeway Bay Station as well as a good shopping area and large mall. If you have the choice, choose to stay somewhere else.
Stayed 6 nights in Oct 2018
Verified review

10/10 Excellent

Wou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and big room ever in hong kong. Thank you too much
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service

Wrong location

Check in was at Phoenix Apartment Lee Garden Road, but had to walk 15 minutes with heavy luggage to Paterson street were additional rooms were available. Location is part of the booking which was not as expected!
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

satsuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

次も利用したい

入り口が分かりづらく少々困りましたが、ビルの関係者と思われる方に訪ねると助けてくれました。 ゲストハウスのスタッフも親切で、部屋は清潔、エアコンがあって快適。ベッドの寝心地も良かった。 部屋のトイレとシャワーは極狭空間にまとまっている、ゲストハウスに良くあるタイプです。 壁が薄い様に感じましたが、宿泊している人たちのマナーも良く、騒々しさは感じませんでした。
Stayed 2 nights in Aug 2018
Verified review

2/10 Terrible

Jun T V

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON’T BOOK THIS HOTEL

The dirtiest place I ever stayed in my life. Had hair all over the bathroom floor. Nobody was at the reception when I checked-in and my room key was put over the reception desk with my name on a paper. The hotel was in passable conditions.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expectation. I have a experience living in HK, so Room size was not surprised! I booked double room and enough for one person. Have space open regular suitcase. Comfy bed. Bath room also clean.
Stayed 2 nights in Jul 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Get better place for your staying instead of this

Don't be cheated by the pic of the common area that you think it's the comfy kind of place for backpackers. It's just an area for smokers. I mistakenly accommodated there and regretted. The only good was the location which was close to the city centre. The cleaniness of the shower and toilet was not satisfactory. There should be better places for you to accommodate. Get rid of this.
Stayed 5 nights in Jul 2018