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Recent guest reviews

I've stayed here a couple of times and everything is always correct. The rooms are big for Hong Kong, everything works, always. The staff is very nice and eager to help with questions, assistance, tour booking, etc. This hotel is right near the star ferry, wan chai station and causeway bay. It is also connected to the above-ground pathway (go up to first floor) so that you can navigate the shops, malls and skyscrapers from above the traffuc, and out of the rain.

We stayed at this hotel and the staff was excellent. The hotel's pool was unavailable due to construction and was only open 2 days of the 7 days we were there. The one reason we booked this hotel over others was because of the pool. However, Stephanie (Manager) was great in service by providing free breakfast to make up for the pool being unavailable for most of our trip. The hotel is right in the heart of Hong Kong so a great place to stay for exploring the city. Lovely hotel, but wish they would have communicating the pool closure it wasn't listed on their own dedicated hotel website either which is a shame.

The night manager Michelle Wong (Chong maybe) was extremely hospitable and helpful. She went out of her way to print up an itinerary for me for my visit to Macau. Michelle was very informative and her helpful tips were spot on. She resolved my outstanding issues with the Novotel and turned my experience from terrible to spectacular. We will definitely be returning to Novotel Century Hong Kong very soon.

Had a fantastic time staying here and highly recommend it to anyone planning to stay in Hong Kong

Very courteous, always smiling and approachable and helpful staff considering they’re from hongkong.. and that’s a compliment

Way better than expected for the value. Great toiletries, comfortable beds, very helpful staff

Western standards, for real. Maid service sneaks in to clean while you're out! Best channel selection in Asia. Walk from the hotel right into several malls. Next to the subway and ferry to Kowloon. Such a relief after stressful flights. Thank you to the helpful friendly staff who always smiles and knows the answers!

Very happy with the location of this hotel. Central and amongst a bustling neighborhood with restaurants and shops. Would definitely stay again.

238 Jaffe Road Hong Kong

Hotel highlights

  • Walking distance to Victoria Harbour and Hong Kong Convention and Exhibition Centre
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Wan Chai, Novotel Century Hong Kong is a leisurely stroll from popular sights such as Hong Kong Convention and Exhibition Centre and Golden Bauhinia Square. This 509-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Hong Kong and also close to Hong Kong Sogo and Pacific Place.


Dining

This hotel serves as home to a bar, along with a buffet restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

The 509 rooms have an array of amenities, including refrigerators, minibars, and free local calls. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Novotel Century Hong Kong features an outdoor pool, a children's pool, and a gym. Valet parking is available for HKD 840 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and coffee/tea in a common area.

Room options

Premier Room, 1 Queen Bed (Executive)

1 Queen Bed | Sleeps 3

Superior Room, 1 Queen Bed

1 Queen Bed | Sleeps 3

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 3

Premier Room, 2 Twin Beds (Executive)

2 Twin Beds | Sleeps 3

Guest reviews for Novotel Century Hong Kong

Everyone (7) Couples (1) Family (2)
5
Everyone

By on Oct 20, 2020

5
Everyone

I've stayed here a couple of times and everything is always correct. The rooms are big for Hong Kong, everything works, always. The staff is very nice and eager to help with questions, assistance, tour booking, etc. This hotel is right near the star ferry, wan chai station and causeway bay. It is also connected to the above-ground pathway (go up to first floor) so that you can navigate the shops, malls and skyscrapers from above the traffuc, and out of the rain.

By , from California on Dec 4, 2019

3
Partner Couples

We stayed at this hotel and the staff was excellent. The hotel's pool was unavailable due to construction and was only open 2 days of the 7 days we were there. The one reason we booked this hotel over others was because of the pool. However, Stephanie (Manager) was great in service by providing free breakfast to make up for the pool being unavailable for most of our trip. The hotel is right in the heart of Hong Kong so a great place to stay for exploring the city. Lovely hotel, but wish they would have communicating the pool closure it wasn't listed on their own dedicated hotel website either which is a shame.

By on Oct 11, 2019

Review comment responded on Oct 16, 2019

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

5
Everyone

By on Aug 9, 2019

5
Family

The night manager Michelle Wong (Chong maybe) was extremely hospitable and helpful. She went out of her way to print up an itinerary for me for my visit to Macau. Michelle was very informative and her helpful tips were spot on. She resolved my outstanding issues with the Novotel and turned my experience from terrible to spectacular. We will definitely be returning to Novotel Century Hong Kong very soon.

By on Jul 7, 2019

5
Everyone

Had a fantastic time staying here and highly recommend it to anyone planning to stay in Hong Kong

By on May 28, 2019

5
Family

Very courteous, always smiling and approachable and helpful staff considering they’re from hongkong.. and that’s a compliment

By on May 5, 2019

5
Everyone

Way better than expected for the value. Great toiletries, comfortable beds, very helpful staff

By on Sep 24, 2018

Review comment responded on Oct 3, 2018

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

5

great central location

Everyone

Western standards, for real. Maid service sneaks in to clean while you're out! Best channel selection in Asia. Walk from the hotel right into several malls. Next to the subway and ferry to Kowloon. Such a relief after stressful flights. Thank you to the helpful friendly staff who always smiles and knows the answers!

By on Jul 20, 2018

Review comment responded on Jul 23, 2018

Dear Guest Thank you for taking the time to review your recent stay. It is always a pleasure to receive positive feedback and I am so pleased that you enjoyed your time with us. I will be sure to pass on your kind words to all of our staff as I know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

4

ideal location

Everyone

Very happy with the location of this hotel. Central and amongst a bustling neighborhood with restaurants and shops. Would definitely stay again.

By on Apr 12, 2018

Review comment responded on Apr 16, 2018

Dear Guest Thank you so much for this terrific review! We hope you know how much this means to us knowing you enjoyed your stay as much as you did and we appreciate your kind words! See you again soon! Regards General Manager

Novotel Century Hong Kong

238 Jaffe Road, Hong Kong,
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