Room and bed were fine. They need to tell you how to operate the shower, it's not obvious. A little sign or a mention at check in would be useful. The alarm clock's LEDs were messed up, so the clock was useless. Otherwise things were clean and functional, though very old.
The TV did not work/wasn’t connected to their service. You have to tell them you want sheets replaced and they do not inform you at check in that you need to do this. And really the worst thing is they have in effect no continental breakfast. Breakfast is not as advertised. They had fruit cups and a small brownie. That’s it to eat. It is clean and room is acceptable if you just want a room to sleep in for a few nights. The pool was closed for remodeling though the sign says closed for covid. They still have obsolete covid mask signs up that are not in effect anymore there.
The rooms were clean. The indoor pool didn't appear to be in the best condition. The hot breakfast was limited to a honey bun. The grocery store was walkable and we had a fridge and microwave, so we did our breakfasts in the room. Overall a good experience.
Nice economical place for the money. Friendly staff
The room was clean and bed comfortable. The television and shower didn't work. All rooms were booked so I wasn't able to switch rooms.
It was not a bad place. And it was clean, but: 1. There was no soap in the room. We had to get some from reception. 2. The shower did not work. So we took baths. 3. The refrigerator made such a racket that we had to turn it off.
Located within 2 miles (3 km) of Harrisburg Township Park District, Quality Inn is within 3 miles (5 km) of Ross Cottom Lanes. This 43-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
52-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers.
Guests staying at Quality Inn enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
Room and bed were fine. They need to tell you how to operate the shower, it's not obvious. A little sign or a mention at check in would be useful. The alarm clock's LEDs were messed up, so the clock was useless. Otherwise things were clean and functional, though very old.
Hello Catherine, Thank you for sharing this honest review and feedback about our bed and shower. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
The TV did not work/wasn’t connected to their service. You have to tell them you want sheets replaced and they do not inform you at check in that you need to do this. And really the worst thing is they have in effect no continental breakfast. Breakfast is not as advertised. They had fruit cups and a small brownie. That’s it to eat. It is clean and room is acceptable if you just want a room to sleep in for a few nights. The pool was closed for remodeling though the sign says closed for covid. They still have obsolete covid mask signs up that are not in effect anymore there.
Hello Michael, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,
The rooms were clean. The indoor pool didn't appear to be in the best condition. The hot breakfast was limited to a honey bun. The grocery store was walkable and we had a fridge and microwave, so we did our breakfasts in the room. Overall a good experience.
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our breakfast as well as our room. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
Nice economical place for the money. Friendly staff
Guest satisfaction is our number one objective so we really appreciate the input regarding our staff. We are always looking for ways to improve upon the guest experience so thank you for sharing.
The room was clean and bed comfortable. The television and shower didn't work. All rooms were booked so I wasn't able to switch rooms.
Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
It was not a bad place. And it was clean, but: 1. There was no soap in the room. We had to get some from reception. 2. The shower did not work. So we took baths. 3. The refrigerator made such a racket that we had to turn it off.
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
Hello Gloria,We are thrilled to hear that you had a wonderful stay with us! Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the near future!