Unique Suites Hotel

hotel has band playing on 2nd/4th thurs and on friday the band was pool side and played until after 10pm the group I was with had about 80% of the rooms and we were getting up at 5:30 am I was in one of the rooms further away from pool and still in the bathroom of our room we could under hear every word of the songs the band was playing. Otherwise the room was fine. Breakfast was decent hot except the only 4 slice toaster was worlds slowest. I was able to plug in my cpap medical machine bedside ;the outdoor pool was beautiful but it was too cold to use Grocery was a couple blocks away.

I was excited to stay here after seeing the website photos, but was a bit disappointed. The room was just okay. The only good thing I'd say was the bed was comfortable and sheets/bedding seemed clean. The downside was that the bathroom sink was clogged and wouldn't drain. Then flies started coming up from the drain. The shower pressure was absolutely terrible. It was like someone spitting water on me to get clean. I will say the pool area and restaurant were nice, but they need to update/clean the rooms a little better. I also was a little annoyed as I asked to split payment upon arrival and the desk clerk put it all through on one card. I know it was a mistake, but nothing I could really do at that point. Plus wish it was closer to campus where we could walk, but it was a bit of a hike. And the cabs take FOREVER wait time to drive you to campus. No uber or lyft in the area.

This is the only place to stay in Charleston-period. The ONLY reason it didn't get 5 stars is because the doors open to the outside, which I don't prefer. However, they have done an INCREDIBLE job of renovating this property. The room was very nice, and the service was great, too!

We have a student at EIU and stayed for the first time in July 2017. The restaurant is good and we had been there many times; had always wanted to try the hotel since it is close to EIU and website photos show nice rooms. (but it was always booked) When we did finally stay there, for one night, we were surprised to enter a musty/moldy smelling room that looked nothing like the website photos. Nothing. It was old, it was smelly, the bed was uncomfortable, and to top it off it was dirty. The bathroom was not clean. It literally had a sticker from a new piece of clothing sticking to the door. The bathtub did not drain properly; the tub filled up as I showered. There was mold in the bathtub grout and caulk. We realized that the hotel only has some of its rooms updated, and those are the only room photos on the website. It was disgusting and I will never stay there again. The Day's Inn, while not a shiny beautiful hotel either, was clean the time we stayed there and less expensive. Finally, as some others on this site have mentioned, when we went to check out you could hear crickets at the front desk. We waited and waited. I should have complained at the time, but just wanted to get the heck out of there...and did not want to unload on the desk clerk.

The room was awesome. Way above Charleston standards! It actually was up to Hilton standards except for the outside entrances to all rooms. But if I’m staying 2 nights I sort of expect the room to be made up. At least they gave me a clean roughly folded towel and fresh bar of soap... And at check out I was told I couldn’t have a receipt because I booked through Expedia???? I booked through Hotels.com but whatever... Great property. Mediocre at best service. Side note: The nicest restaurant and fanciest bar in Charleston (both with outstanding service) are located on this property.

We (my wife and I) had just seen the awesome total solar eclipse in southern Illinois, and had to drive back to Chicago. Forewarned that return traffic could be intense, we booked Unique Suites for one night, on a recommendation of a friend. Good choice! Check in was painless. Our king bed room #358 was on the second floor (no elevator). OK, so the rooms are numbered a bit peculiarly. The room was not overly large, but by no means cramped. Our room had a window HVAC unit, quiet with digital thermostat that did a good job. King bed mattress seemed a bit soft, but as it turned out we slept so well, maybe softer is better? The windows only have wood slat blinds. I recall waking several times in the nigh, peering through a slat to see it was still dark, and returning for more sleep. (I'm a morning person, but for driving, need a good night's sleep). You decide if the lack of opaque curtains on the window is a critical flaw. I didn't find it so. We used the refrigerator; didn't need the microwave. The pool was wonderful. Bathwater warm, not deep enough, though in my opinion. No spa. Ample (free) parking. I liked the complementary oatmeal-raisin cookies at the check-in counter. The only off note was the "free" breakfast. Awful (weak) coffee. Scrambled eggs were tasteless. Bacon was OK, but too salty. Sausages weren't impressive. Great orange juice! Tried the "biscuit and gravy" but both were so bland that I'd need to be desperate to try again.

Last time I stayed they were remodeling. Clean, updated rooms. Outdoor pool was clean and not many people here felt like it was my own hotel!!! They have a complimentary breakfast not amazing but decent typical hotel breakfast. Coffee could have been better and if you need healthy choices this is a carb fest so go someone else.

I dont know what I was expecting when I booked a room here but what I got was a very nice comfy room and we had a pleasant stay. Beautiful lobby, great breakfast area, friendly staff and updated rooms.we stayed in room 210 didn't hear any noise, beds were comfortable and clean. For breakfast we had fresh coffee or juice, eggs, bacon sausage, breads, muffins, hot oatmeal, biscuits and gravy, yogurt and make your own waffles. For dinner they conveniently have the Brickhouse restaurant onsite. Stayed here so we could help our daughter get settled in her dorm room.. less then 5 minutes away. The outside has a motel feel. But the inside feels higher end.. Love the fireplace area..

When first walking in the room, the beds looked used. I know they are fluffy lumpy comforters...but one had an indentation in the middle. They were comfortable...but just not sure it was clean. Room was very small. The worst part was the noise. The walls are paper thin. And in the bathroom there is a vent right over the toilet that leads directly to a vent over the toilet in the room on the other side of the wall and you could hear EVERYTHING in their bathroom and they could hear everything in your bathroom. It seems a lot of people who stay here may do so long term. The pool was packed and there were people with baskets of laundry...making it appear people stay here long term. The main lobby is beautiful. Cookies upon arrival was nice. The clerk at check-in was nice. Upon check-out...no one was at desk. There was a walkie talkie you were supposed to call for help....but no one came after calling twice and getting a busy signal. Finally someone in the restaurant saw us and came. But express check-out or having someone at the front desk at check-out time would be nice. Location is okay...at the edge of town. Breakfast was fine. My main complaint is those lumpy comforters and the paper thin walls. The place is packed at night on the weekends as they have a bar that stays open until two in the morning. The work-out room was simply one of the tiny hotel rooms being utilized as a work-out room. Oh and the A/C sounded like a jet taking off when it kicked on.