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Recent guest reviews

Were from Florida and they put us in the room furthest from the restaurant. There are no inside hallways. Yes you have to walk outside to get to the lobby or restaurant. Were told breakfast at 6. Got there at 6 all doors locked and a sign saying lobby ipens at 6:30. Not image I had when we booked.

The room was clean and nice. The breakfast was good. The people around us were noisy and someone put hand prints and mouth marks all over our vintage car.

Everything was good.

There was a soft high pitch ringing in our room that would not stop. Otherwise, it was a good stay.

Would stay every time I come into town only thing wrong is restaurant is high

Breakfast was awesome and so was the pool. My kids left their stuffed animals on the bed and they were tucked in when we got back

Room updated very nicely, but they left out the most important thing, the linens. If you’re going to do a complete update, please replace the linens. They were clean, but fabric was pilled. New pillows and sheets would finish the renovation.

This hotel has more of a motel feel. I was uneasy about the attention that was paid to the room. Our bedside light was burned out and the desk clerk didn't know where the replacement light bulbs were. It took a while to get connected to the wi-fi. It finally worked after the fifth try. Most importantly and definitely disgusting - There was a huge soap ring around the bathtub. It didn't look like the tub had been cleaned at all. That gave me the heebie jeebies and made me wonder what other steps were skipped by housekeeping. We've all seen those investigative reports that uncovers how hotels skip steps. That's all I could think about the entire time I was there. Maybe I'm spoiled, but I expect better.

W Lincoln Ave Charleston IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Eastern Illinois University, Unique Suites Hotel is within 2 miles (3 km) of Lantz Arena. This 77-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is offered each morning. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.


Property features

Guests of Unique Suites Hotel enjoy a gym, free WiFi in public areas, and conference space. A stay here includes free parking. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Additional amenities include a seasonal outdoor pool, laundry facilities, and a ballroom.

Room options

Executive one king bed non smoking

1 King Bed | Sleeps 3

Executive two double bed non smoking

2 Double Beds | Sleeps 4

Guest reviews for Unique Suites Hotel

Everyone (3) Couples (1) Family (3)
3
Partner Couples

Were from Florida and they put us in the room furthest from the restaurant. There are no inside hallways. Yes you have to walk outside to get to the lobby or restaurant. Were told breakfast at 6. Got there at 6 all doors locked and a sign saying lobby ipens at 6:30. Not image I had when we booked.

By on Mar 12, 2022

5
Family

The room was clean and nice. The breakfast was good. The people around us were noisy and someone put hand prints and mouth marks all over our vintage car.

By on Sep 20, 2021

Review comment responded on Sep 20, 2021

Kathy: Thank you for your patronage. It was our pleasure to be of service. We are sorry for the inconsiderate behavior of those who chose to be disrespectful and hope the rest of your weekend was enjoyable. Respectfully, David Kirsch General Manager

4
Family with small children

Everything was good.

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Thank you for selecting the U Hotel as your lodging choice while in the Charleston area. It was our pleasure to be of service and we hope to see you again. Respectfully, David Kirsch General Manager

3
Family

There was a soft high pitch ringing in our room that would not stop. Otherwise, it was a good stay.

By on Dec 17, 2019

Review comment responded on Dec 17, 2019

Thank you for your patronage and for your feedback. I hope you reported the issue to our staff. We are focused on providing an enjoyable stay for our guests and should any issue occur, we will promptly address it. Thank you again. Respectfully, David Kirsch General Manager

4
Family

Would stay every time I come into town only thing wrong is restaurant is high

By on Aug 18, 2019

Review comment responded on Aug 18, 2019

Thank you for selecting the U Hotel as your lodging choice. It was our pleasure to be of service and we welcome the opportunity to have you stay with us whenever you are in the area. Our restaurant offers selections priced for every budget as we want to be your choice. Respectfully, David Kirsch General Manager

5
Everyone

Breakfast was awesome and so was the pool. My kids left their stuffed animals on the bed and they were tucked in when we got back

By on Jun 21, 2019

Review comment responded on Jun 21, 2019

Thank you for your recent stay with us at the U Hotel. We are very pleased you enjoyed your stay and hope to be of service to you and your family in the future. Respectfully, David Kirsch General Manager

3
Everyone

Room updated very nicely, but they left out the most important thing, the linens. If you’re going to do a complete update, please replace the linens. They were clean, but fabric was pilled. New pillows and sheets would finish the renovation.

By , from NC on Dec 29, 2018

Review comment responded on Dec 31, 2018

T: Thank you for selecting the U Hotel as your lodging choice and your comments. We are always interested in what our guests have to say as we want each visit to be one worth repeating. We do monitor our linens as well as everything in our rooms and make every effort to replace them as needed. Thank you again for your input. Respectfully, David Kirsch General Manager

3

uneasy

Everyone

This hotel has more of a motel feel. I was uneasy about the attention that was paid to the room. Our bedside light was burned out and the desk clerk didn't know where the replacement light bulbs were. It took a while to get connected to the wi-fi. It finally worked after the fifth try. Most importantly and definitely disgusting - There was a huge soap ring around the bathtub. It didn't look like the tub had been cleaned at all. That gave me the heebie jeebies and made me wonder what other steps were skipped by housekeeping. We've all seen those investigative reports that uncovers how hotels skip steps. That's all I could think about the entire time I was there. Maybe I'm spoiled, but I expect better.

By , from New Albany, In on Aug 19, 2017

Review comment responded on Aug 25, 2017

Kristi: Thank you for your patronage and your comments. Our goal is to provide clean and comfortable accommodations for our guests and not to take short cuts. Your remarks have been shared with our staff and will be taken to heart in our commitment and performance. Respectfully, David Kirsch General Manager

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