Great customer service
I love staying at this place. It is really cute and the rustic design is pretty. It is in a great location and the staff are always friendly. It is very close to the main area in Galena and all the restaurants that are available. I highly recommend this place for anybody.
Everything was wonderful,only one small issue that was not taken care of
Nice
Stoney reek is a great place to stay. The only thing is that we got the Kind of room we asked for but not the room we wanted. Also the whirlpool by the swimming pool was not very hot just a little above Luke warm
Property was very well kept. Super friendly check in and our bedroom exceeded our expectations. Will definitely be coming back.
A
Online check-in was useless. Other than a 5 dollar charge to the holding credit card that I could see, they had none of my information and showed no charge to a card. Had to start at the beginning.
I was very disappointed in the cleanliness. Found hairs in the bathtub, popcorn crumbs on the floor and dusty. The rooms seemed to be dated. The price was too high for the value. The pool area was nice and the staff were very professional and helpful!
easy to get to could use a more updated bar
We had a larger suite with a tub and fireplace and were very comfortable. While checking in, we were told we'd have to ask for fresh towels, if needed, which was fine, but no one ever straightened the room and no coffee or bath products were replaced during our stay, which was strange.
Nice place
Location, friendly staff, nice sized room
Friendly and unique. We have made return reservations.
Loved the decor. Staff was excellent. Only disappointment was that the hot tub in the pool area was not working.
Stoney Creek Inn Galena is located within a mile (2 km) of Galena-Jo Daviess County History Museum and Old Market House. This 75-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. At the end of the day, unwind with a drink at the bar/lounge.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available. Housekeeping is available on request.
At Stoney Creek Inn Galena, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a spa tub, a 24-hour business center, and a meeting room.
Great customer service
I love staying at this place. It is really cute and the rustic design is pretty. It is in a great location and the staff are always friendly. It is very close to the main area in Galena and all the restaurants that are available. I highly recommend this place for anybody.
Thank you so much for the wonderful review! We take great pride in delivering genuine hospitality, and I am so glad to hear that we met those expectations. We look forward to welcoming you back on your next visit to Galena!
Everything was wonderful,only one small issue that was not taken care of
Thank you for sharing your experience at Stoney Creek Inn - Galena. We take all feedback very seriously, as we are striving to improve each day. Please feel free to reach out to me directly if you would like to discuss your stay at greater length. It is my hope to make this right with you so we can welcome you back on your next visit to Galena and better serve you!
Nice
Thank you for the kind response! We hope to welcome you back on your next visit to Galena!
Stoney reek is a great place to stay. The only thing is that we got the Kind of room we asked for but not the room we wanted. Also the whirlpool by the swimming pool was not very hot just a little above Luke warm
Thank you so much for the kind review! We hope to welcome you back on your next visit to Galena!
Property was very well kept. Super friendly check in and our bedroom exceeded our expectations. Will definitely be coming back.
Thank you so much for the kind response! We look forward to welcoming you back on your next visit to Galena!
A
Thank you for the kind response!
Thank you for sharing your experience at Stoney Creek Inn - Galena! We have a great team, and I will make sure to share your response with them. We hope to welcome you back on your next visit to Galena!