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Overall is excellent, Good location, close to all, clean nice suite room, very good breakfast, staff was very accommodating and best service.
On the fourth of July holiday weekend, the breakfast buffet was overwhelmed. It just wasn’t ready for such a large crowd.
Located centrally adjacent to main thoroughfares and highway access, clean and comfortable, very quiet rooms. Nice buffet breakfast provided, nice dining area. Nice pool and hot tub, very nice fitness room.
We have no complaints. It was what we expected. We got a standard room with all the things that we booked; refrigerator and microwave. All the things worked too. The only thing was that the remote control was not the original one so we wanted to use some features of the TV and we could not, like if you want to watch your videos from your trip via USB to the TV, you cannot.
This hotel WAS meeting all of my expectations until I woke up in the morning and could see with the sun shining into the room the BLOOD spattered on the comforter my husband and daughter had just slept on the night before. When checking out I informed the hotel staff about this issue and all they did was apologize because they said they couldn't do ANYTHING for me because I paid for the hotel online. COMPLETELY unacceptable.
The hotel was booked on the trip to Toronto. It was a little too fab. The hotel itself felt really clean. Overall very pleasant. Definitely would recommend to others. Beds were nice.
hotel lobby was outdated and small. The weight room needed more space and renovation The breakfast room was unaccessable after-hours. water and coffee should be provided at all times. Breakfast was sub par for this hotel. I've stayed at many best westerns. Room was nice, but walls are paper-thin. I could hear a whisper next door.
Room was great, check in late but go to my room very quickly. This was great because I drove 10 hrs and was exhausted. Everything was very clean and even looked new!
Everything was OK. Good breakfast. Location close to highway.
Very nice experience. We will stay there again! Hotel is very well furnished and the rooms are very nice. Very nice to have a fridge and microwave. The hotel was very close to the family we were visiting. The workout room and pool were very convenient. Breakfast was nice to have every morning as was the coffee in the room.
Our room was neat and clean and the bed was comfortable. The room was a comfortable size although you do need to be flexible since there were no dresser drawers or vanity in the room. Decor was modern. The location of the hotel is good and only about a block away from the subway station. Also it is located right near Chinatown and Little Italy where there are many very good restauants at very reasonable prices. Reommend that you ask for a room on the upper floors since the area is noisy from the traffic and construction below. Breakfast is good and very convenient to have. The Staff is excellent. Everyone from the cleaning staff , kitchen help and front desk staff were all very friendly, cheeful, courteous and helpful. Compared to other hotels in N.Y. City, this hotel was very nicely priced for what it all offered.
This hotel was clean and comfortable. We could NOT hear the busy highway noise from the QE II or in the halls. (there were hockey and karate families there that night) so was anticipating some noise but there was no disturbance to our sleep. The breakfast was the normal and fine. The area was a bit on small size but I have been in smaller areas . Had a good stay!
This hotel is clean, quiet and at a great location. I cannot praise the staff enough, they were very attentive, cordial, a definite plus. Breaksast was pretty good also, fresh, and a lot of choices.
The rooms were clean and internet was good. The breakfast was very average. Location was convenient for my business meetings.
Located within a mile (2 km) of Lil' Monkeys, Best Western Plus Burlington Inn & Suites is within 3 miles (5 km) of Lake Ontario. This 78-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
All of Best Western Plus Burlington Inn & Suites's 78 rooms are air-conditioned and have an array of amenities, including iPod docks, microwaves, and refrigerators. Guests can expect free WiFi and wired Internet, along with cable TV. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also available.
At Best Western Plus Burlington Inn & Suites, guests enjoy an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.