Holiday Inn Express Hotel & Suites Great Falls2.5 out of 5.0
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Recent guest reviews
We enjoyed our brief stay. The pool was closed for renovation - would have appreciated hearing about it before, but we enjoyed it nonetheless
Pool and water slide were closed. This was the reason we booked here...to enjoy the pool with our kids and grandkids....all were beyond disappoonted. We feel taken in by their advertising
I'm a business traveler and this hotel was fine for my purposes, very clean. VERY good staff. However, if you are booking this hotel for your family, CALL FIRST TO SEE IF THE POOL IN THE PICTURES IS OPEN BECAUSE IT WAS CLOSED. THERE WAS SCAFFOLDING IN THE POOL AND IT COULD BE WEEKS OR MONTHS BEFORE IT'S OPEN AGAIN. Everything else is great with this hotel, I'm just giving you a warning to call first so you don't promise a great weekend for your kids and then the pool is closed.
Great place to stay. Nice staff. Comfortable beds.
Room too small-bathroom door in the way when opened. Needs in-room refrigerator. Good staff.
The front desk clerk was very friendly, professional and accommodating, particularly considering how very young he was. I arrived rather late and had a few things to take care of when I arrived, so I didn't pay much attention to a hand towel that had been left astray or to the roll of toilet paper that wasn't neatly folded into a triangle. But the next morning I realized that the trash can hadn't been emptied and a used bar of soap had been left to dry up and stick to the porcelain. I suspect that although the bed was made, the sheets had probably not been changed. Gross!
The grand kids had a wonderful time on the water slide and the pool - gramma enjoyed the pool and Hot Tub. Breakfast not bad either. Plan on doing this again in March with the whole family.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 211 reviews