Service Plus Inn and Suites - Grande Prairie

2.5 star property

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Photo gallery for Service Plus Inn and Suites - Grande Prairie

Premium bedding, Tempur-Pedic beds, individually decorated
Waterslide
Casino
Lobby sitting area
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

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10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Place, Northwestern Polytechnic
    ‪1 min walk‬
  • Place, Muskoseepi Park
    ‪2 min walk‬
  • Place, The Great Northern Casino
    ‪3 min walk‬
  • Airport, Grande Prairie, AB (YQU)
    ‪6 min drive‬

Room options

Deluxe Family Suite

  • 248 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.2 out of 10
Very good
(48 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Grande Prairie

Service Plus Inn and Suites - Grande Prairie places you next to The Great Northern Casino and within a 5-minute walk of Northwestern Polytechnic. This 122-room hotel welcomes business and leisure travelers with a casino, a free water park, and 4 restaurants.

What's nearby

  • Northwestern Polytechnic - 1 min walk - 0.1 miles
  • Muskoseepi Park - 2 min walk - 0.1 miles
  • The Great Northern Casino - 3 min walk - 0.2 miles
  • Gateway Power Centre - 3 min walk - 0.2 miles
  • Bonnetts Energy Centre - 4 min drive - 2.0 miles

Getting around

  • Grande Prairie, AB (YQU) - 10 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min drive
  • ‪Jackpot Bar & Grill - ‬2 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Pho House - ‬2 min drive
  • ‪Boston Pizza - ‬19 min walk

About this property

Service Plus Inn and Suites - Grande Prairie

Guests of Service Plus Inn and Suites - Grande Prairie have access to a casino, a free water park, and an indoor pool. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 40-inch LCD TVs with digital channels. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Express Pizza Plus Donair
  • Great Northern Casino
  • Smitty's Family Restauran
  • The Captain's Boil

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square feet of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 30 2026 to April 1 2026 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
  • Dogs and cats only
  • 2 total (220 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-5 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Frequently asked questions

Is free cancellation available at Service Plus Inn and Suites - Grande Prairie?

Service Plus Inn and Suites - Grande Prairie offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Service Plus Inn and Suites - Grande Prairie?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Service Plus Inn and Suites - Grande Prairie on Apr 14, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Service Plus Inn and Suites - Grande Prairie?

Located steps from The Great Northern Casino, this hotel is in Grande Prairie, and within a 10-minute walk of Muskoseepi Park and Gateway Power Centre. You'll also find The L Spa & Wellness Centre and Heritage Discovery Centre less than a mile away.

Will I be able to park at Service Plus Inn and Suites - Grande Prairie?

Yes, self parking is offered for free at the hotel. Extended parking is available for CAD 5 per day. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Service Plus Inn and Suites - Grande Prairie include a casino on the premises?

Yes, Service Plus Inn and Suites - Grande Prairie has a casino that's 300000 square feet and includes 17 gaming tables, 424 slot machines, and a VIP room.

Is there an indoor pool at Service Plus Inn and Suites - Grande Prairie?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Service Plus Inn and Suites - Grande Prairie?

There are plenty of amenities for couples at this hotel, including 4 restaurants, an indoor pool, and proposal/romance packages.

Does Service Plus Inn and Suites - Grande Prairie have a hot tub?

No, there isn't a spa tub at this hotel.

Does Service Plus Inn and Suites - Grande Prairie have a restaurant with a breakfast menu?

Yes, Service Plus Inn and Suites - Grande Prairie has 4 restaurants, and serves breakfast for a surcharge.

Will Service Plus Inn and Suites - Grande Prairie allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Service Plus Inn and Suites - Grande Prairie for a fee of CAD 25 per pet, per night. A deposit of CAD 25 per night is collected.

Does Service Plus Inn and Suites - Grande Prairie have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Service Plus Inn and Suites - Grande Prairie?

The closest major airport to Service Plus Inn and Suites - Grande Prairie is Grande Prairie, AB (YQU), which is 3.3 mi away (10 minutes by car).

Can I book a room with a balcony at Service Plus Inn and Suites - Grande Prairie?

No, you won't find guestrooms with balconies at Service Plus Inn and Suites - Grande Prairie.

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 501 out of 1008 reviews
Rating 8 - Good. 315 out of 1008 reviews
Rating 6 - Okay. 111 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 39 out of 1008 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Crystal

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very nice staff and very well kept hotel. Attention to detail and very welcoming and inviting
Stayed 2 nights in Jan 2026

8/10 Good

Joseph robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was hot nice jets but no towels in pool area and mo place.for used /wet towels and the maintenance man could be alot more friendly and not an ass
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good nights sleep
Stayed 3 nights in Jan 2026

6/10 Okay

Henrietta

More friendly receptionist
Stayed 1 night in Jan 2026

6/10 Okay

Sheldon

Stayed 1 night in Dec 2025

8/10 Good

Jaime

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Close to hospital
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2025

10/10 Excellent

Dillon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, little treats, waters, impressive breakfast. Very homey feeling, another cheers to the very friendly staff :)
Stayed 2 nights in Dec 2025

10/10 Excellent

Denise

Stayed 1 night in Nov 2025

10/10 Excellent

Ryleigh

Stayed 1 night in Dec 2025

10/10 Excellent

Leila

Stayed 1 night in Dec 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The heater surged hot air, was too hot then too cool. Pillows hard. Nice to see that outsids exits no longer able to be accessed by crackheads. Smell of pot still very strong. Breakfast excellent with a very nice lady. Front desk day time was nit welcoming at all and quite rude. Had to put in ear plugs to help with upstairs noise at 3 am. Nice to have bottles of water in room
Stayed 1 night in Dec 2025

8/10 Good

Cosette

Liked: Cleanliness, staff & service, amenities
Clean room and all room amenities were there. Nothing missing. Staff was cordial and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Alinda Tina

Stayed 1 night in Nov 2025

8/10 Good

Bernice

Stayed 2 nights in Dec 2025

10/10 Excellent

Norma

Stayed 1 night in Oct 2025

10/10 Excellent

Norma

Liked: Cleanliness, property conditions & facilities
staff. clean
Stayed 1 night in Nov 2025

8/10 Good

Robyn

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff and breakfast were great. Rooms were fine, but noise levels were high. Rooms need upgrades, especially windows
Stayed 3 nights in Nov 2025

4/10 Poor

Phoebe and Merle

Stayed 1 night in Aug 2025

10/10 Excellent

Pat

All good
Stayed 1 night in Dec 2025

6/10 Okay

Brandy

Stayed 2 nights in Dec 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel can hear traffic at night
Stayed 1 night in Nov 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, helpful staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfortable, great water pressure for the shower. Staff were very helpful-I arrived a day earlier than originally planned which meant changing rooms after first night (only myself the first night but no standard rooms left to accommodate the rest of my stay where there would be three of us). They told me to check with the desk in the morning and they would make sure I had a room to move to rather than emptying belongings back into car then rechecking in 3 hours later. This solution was perfect-just moved my belongings from one room to another and let them know when it was done. I preferred to do moving myself so didn’t ask if them doing it was even an option.
Stayed 3 nights in Nov 2025

8/10 Good

Misty

Stayed 2 nights in Nov 2025