Never been treated so special. Every worker was so kind and respectful. We were treated special. The manager worked so hard to get us n a special room. The place was beautiful. Clean. The restaurants food and staff was wonderful. Thank you so much.
Scenic location. Outstanding curb appeal and overall appearance. Room and bed average.
positives - lovely lodge, well kept grounds, friendly helpful staff negatives - very expensive, difficult parking, probably best suited to wealthy golfer
Looks like an upgraded hotel. A little more facilities in the room like Microwave will help.
The staff was very pleasant, happy and helpful. Anything we needed or wanted they were happy to help. The setting is fabulous. The room was excellent. There was live music in the lounge when we had drinks. The only down point was the food was just average and didn't fit in with the quality of the surroundings.
When we arrived we were warmly greeted, once in room the toilet was plugged, had to be cleaned as water went all over the floor. The pump for the water when showering was very noisey. I travel alot and for what I have paid for a nights stay this was very pricey and a very simply room compared to other locations that I have been at.....so that was disappointing. Then in the morning, I made coffee and the creamers were old and off. So not a good stay over all. :(
Relaxing atmosphere. Always treated great by the team at JPL.
Professional, service oriented staff - especially on check-in (Keisha) and concierge. Front door team also great.
Fairmont Jasper Park Lodge places you next to Fairmont Jasper Park Lodge Golf Course and within a few miles (5 km) of other popular attractions like Maligne Lake. This 446-room, 4-star resort has a golf course, a full-service spa, and 4 restaurants.
There are multiple options for onsite dining with 4 restaurants, including Orso Trattoria, which specializes in Italian cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:00 AM to 11:00 AM.
All 446 heated rooms provide coffee makers, safes, and phones. 40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Ironing boards are also available.
Guests of Fairmont Jasper Park Lodge have access to a golf course, a full-service spa, and an outdoor pool. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Other amenities at this spa resort include a gym, a sauna, and free WiFi in public areas.
Never been treated so special. Every worker was so kind and respectful. We were treated special. The manager worked so hard to get us n a special room. The place was beautiful. Clean. The restaurants food and staff was wonderful. Thank you so much.
Thank you so much for taking the time to share your positive comments. We are thrilled to read that you had such a wonderful experience with us. We look forward to welcoming you back again soon.
Thank you so much for taking the time to share your feedback on your recent stay. We hope to welcome you back to the Lodge again soon.
Scenic location. Outstanding curb appeal and overall appearance. Room and bed average.
Thank you so much for taking the time to share your feedback. We are so pleased you loved the location.
positives - lovely lodge, well kept grounds, friendly helpful staff negatives - very expensive, difficult parking, probably best suited to wealthy golfer
Thank you so much for taking the time to leave feedback on your recent visit to the Lodge.
Looks like an upgraded hotel. A little more facilities in the room like Microwave will help.
Thank you for taking the time to share your comments and concerns. We are always happy to accommodate requests you might have during your stay and we encourage you to speak with a member of your team, or Manager on Duty, if at any point you are dissatisfied with your stay so we can immediately rectify the situation. We hope to welcome you back to the Lodge again soon.
The staff was very pleasant, happy and helpful. Anything we needed or wanted they were happy to help. The setting is fabulous. The room was excellent. There was live music in the lounge when we had drinks. The only down point was the food was just average and didn't fit in with the quality of the surroundings.
Thank you for taking the time to leave your feedback! We are thrilled to read you enjoyed your time at the lodge and we will be sharing your comments with our colleagues. We look forward to welcoming you back soon.
When we arrived we were warmly greeted, once in room the toilet was plugged, had to be cleaned as water went all over the floor. The pump for the water when showering was very noisey. I travel alot and for what I have paid for a nights stay this was very pricey and a very simply room compared to other locations that I have been at.....so that was disappointing. Then in the morning, I made coffee and the creamers were old and off. So not a good stay over all. :(
Thank you for taking the time to share your feedback on your recent stay. We do apologize for your experience with our washrooms. Additionally, we are excited to inform you that we have undergone extensive multi-year, multiphase renovations that have touched many areas of the resort including guest rooms and we are continuing to improve our product - as an example we will be renovating nearly half our washrooms in the coming year. We look forward to welcoming you back again soon.
Relaxing atmosphere. Always treated great by the team at JPL.
Thank you for taking the time to leave feedback on your recent stay at the lodge. We very much look forward to welcoming you back for another great stay in Jasper!
Professional, service oriented staff - especially on check-in (Keisha) and concierge. Front door team also great.
Thank you so much for taking the time to leave a wonderful review. We pride ourselves on our commitment to excellent service and we are so pleased we hit the mark for you. We will be sure to pass along the lovely feedback to the appropriate department. Thank you again, and we look forward to welcoming you back again soon!
Thank you for taking the time to leave feedback on your stay. If you have any additional comments you would like management to be aware of we would ask that you would please contact the hotel.