Didnt like the uncleanness of the hotel
They did not clean our room while we were staying there.we requested that the room to be cleaned and they informed us they only clean them every 3 days, which is unsanitary. We had to clean it and take the trash out ourselves. The hot tub was out of service and the pool was very dirty. Dirty enough we did not get into the pool. There was trash overflowing where the out side trash cans were. Over all, it was not what we expected for a 3 star hotel and will not be staying there again. Very disappointed
It was very clean
The staff is extremely friendly and helpful. I rated it down the middle because they helped me to overlook the moderate cleanliness and somewhat run-down appearance of the rooms.
We have been staying here twice a year for 10 years on our way back from vacation. I don't know what happened since Oct 2021 but this was the worst stay. We were in the middle of a heat wav and the air conditioning did not work. The desk person gave us instructions on resetting the system but after multiple tries still no air. We work in the field of heating and cooling and the pipes in the air conditioner never even cooled off. We were too tired and it was late, we opened the window to just get some air. At breakfast the individual uncharge of monitoring supply acted exasperated when my husband asked for forks and and she had to get up from her chair and as she was cleaning up the food area, which you would think was a part of her job, yelled "we need to have a sign for people to clean up their messes." So rude and unprofessional. She just picked up a couple of cups used for the waffle maker batter. Add this to the sour expired chocolate milk I drank before I noticed it and the entire shelf in the refrigerator was well past the expiration date...I let them know. So very disappointed.
The Country Inn & Suites is a very convenient option when traveling with pets! There is a nice little doggie park out back and they are welcome in pretty much all areas of the hotel. The rooms are large and comfortable; not overly fancy but that is fine. The lobby has beverages and cookies and a large flat screen TV. My only complaint is that masking requirements are not enforced. There is a prominent sign in the lobby noting "No mask, no entry." But plenty of people were coming in without masks. I understand that it is very challenging to enforce this, but I would recommend having a box of disposal masks on hand and asking guests to use one while they are in common areas.
Easy in /out for 1 night stay. Friendly staff!
Room was too hot. They said they only run heat this time of year. Brown stuff on wall and carpet behind night stand. Door in bathroom full of dirt and what looked like blood! Toilet clogged, tub backed up with water, fridge not cold enough. Felt VERY dirty. Masks required, yet it’s obvious they didn’t clean like COVID was a thing!
Very nice stop off I 95 on travels down south from nepa
We stay here a few times a year and are always satisfied. There was some altercation in in the parking lot with 4 men. The staff called the authorities who arrived quickly. Unfortunately due to COVID the breakfast was minimal grab and go. The coffee was great though. As always the staff was excellent and friendly.
A little run down and not in a nice part of town. Dog friendly but dog off leash area was padlocked for some inexplicable reason. All we needed was a place to sleep on a long road trip with our dog and it fit the bill.
Wonderful place to stay!
Note about mask but no one was making it happen.
Friendly staff, clean room, good breakfast, pet friendly. Denny’s right next door. Would definitely stay here again.
Awesome place!!
This place has continued to go downhill ... they went through renovations but the bathroom door doesn't close all the way (warped or cheap), toilet looks old, so nothing new there. NO working A/C during the cold weather months (re: of it being warm outside), fridge is either too cold or doesn;t work. They also charge $90 for this crap. Beds are comfy and room was cleaned, this time ...
The gentleman at the front desk was very helpful.
Been coming here for several years now - each visit, 6 months apart, the hotel continues to get worse .. rooms not as clean, it continues to look like they are in a state of renovation ...
Very clean and comfy. We’ve stayed 5 overnights now over 3 years. We like it’s pet friendly as a few times we’ve come with our dog.
As always our stay was great. We have stayed here many times over the years. Staff always great.
Country Inn & Suites by Radisson, Fredericksburg South (I-95), VA places you within a 10-minute drive of popular sights such as Fredericksburg and Spotsylvania National Military Park and Central Park Fun Land. This 3-star hotel welcomes guests with 119 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you on weekends from 6:00 AM to 9:30 AM. The onsite restaurant is perfect for a quick bite to eat.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests staying at Country Inn & Suites by Radisson, Fredericksburg South (I-95), VA enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Didnt like the uncleanness of the hotel
They did not clean our room while we were staying there.we requested that the room to be cleaned and they informed us they only clean them every 3 days, which is unsanitary. We had to clean it and take the trash out ourselves. The hot tub was out of service and the pool was very dirty. Dirty enough we did not get into the pool. There was trash overflowing where the out side trash cans were. Over all, it was not what we expected for a 3 star hotel and will not be staying there again. Very disappointed
It was very clean
Dear Joseph, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time here. We thank you for your business. We look forward to your next stay.
The staff is extremely friendly and helpful. I rated it down the middle because they helped me to overlook the moderate cleanliness and somewhat run-down appearance of the rooms.
Dear Lorna, We apologize you were not satisfied with the condition of the hotel during your stay. We are currently updating our hotel and We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
We have been staying here twice a year for 10 years on our way back from vacation. I don't know what happened since Oct 2021 but this was the worst stay. We were in the middle of a heat wav and the air conditioning did not work. The desk person gave us instructions on resetting the system but after multiple tries still no air. We work in the field of heating and cooling and the pipes in the air conditioner never even cooled off. We were too tired and it was late, we opened the window to just get some air. At breakfast the individual uncharge of monitoring supply acted exasperated when my husband asked for forks and and she had to get up from her chair and as she was cleaning up the food area, which you would think was a part of her job, yelled "we need to have a sign for people to clean up their messes." So rude and unprofessional. She just picked up a couple of cups used for the waffle maker batter. Add this to the sour expired chocolate milk I drank before I noticed it and the entire shelf in the refrigerator was well past the expiration date...I let them know. So very disappointed.
Dear Lucia, Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. We greatly apologize for any staff behavior and we'll be looking into this person shortly. We are sorry for any other inconveniences that occurred. We would love to have you again to prove this was a one time occurrence! Should you have any concerns during or after your stay, please reach out to any of our employees directly.
The Country Inn & Suites is a very convenient option when traveling with pets! There is a nice little doggie park out back and they are welcome in pretty much all areas of the hotel. The rooms are large and comfortable; not overly fancy but that is fine. The lobby has beverages and cookies and a large flat screen TV. My only complaint is that masking requirements are not enforced. There is a prominent sign in the lobby noting "No mask, no entry." But plenty of people were coming in without masks. I understand that it is very challenging to enforce this, but I would recommend having a box of disposal masks on hand and asking guests to use one while they are in common areas.
Hi Wendy, Thank you for you for staying with us and for taking your time to write about your experience. We hope to have another opportunity to welcome at our hotel in the future.
Easy in /out for 1 night stay. Friendly staff!
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
Room was too hot. They said they only run heat this time of year. Brown stuff on wall and carpet behind night stand. Door in bathroom full of dirt and what looked like blood! Toilet clogged, tub backed up with water, fridge not cold enough. Felt VERY dirty. Masks required, yet it’s obvious they didn’t clean like COVID was a thing!
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. You never reported any problems in your room, we would have been happy to give you another room. We take Covid extremely seriously, we go far beyond requirements to make sure all the rooms are sterilized including all guests must wear masks in all public areas.
Very nice stop off I 95 on travels down south from nepa
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
We stay here a few times a year and are always satisfied. There was some altercation in in the parking lot with 4 men. The staff called the authorities who arrived quickly. Unfortunately due to COVID the breakfast was minimal grab and go. The coffee was great though. As always the staff was excellent and friendly.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
Dear Ray, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. Due to our covid19 protocols we currently are cleaning every 3 days unless typically when asked we service the room and we are sorry you didn't get our best hospitality from our house keeping . We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inn & Suites by Radisson standards. We would love to have you again to prove this was a one time occurrence!