The pool needs to be really cleaned, the oils from all the people are attached to the side and the bottom of the pool.
If you can find it, this isn’t a bad place to stay. The entrance is the worst part of this hotel. Finding how to get into it is a challenge as the signs are tiny and it is back behind a gas station. The property wasn’t bad but needs a good cleaning. The staff was good and the check in was relatively quick. The beds need to be replaced as both had drop offs as you got to the edge as if they had been used a lot. USB charging ports were available bedside but didn’t work. All in all, for the money, I expected a better experience.
Nice clean hotel definitely will be returning
Hotel was clean and staff were friendly. Some furniture were worn out. Need to find a different space for the buffet- room was too small
We had a great experience at check in with the clerk at the counter. She as dealing with a very rude customer ahead of us who was making a scene. She never lost her cool, was unfailing kind despite this rudeness and took care of us in a very difficult situation. She also recommended a great place for a cocktail ahead of our event that evening. Give her a raise.
Gym water filter was putrid and without any warning sign, no free waters anywhere, they had shaving cream but no razors in their half-stocked shop or behind front desk. Fine place to sleep, but not much more than that to offer. The coffee was decent!
Good location. Clean.
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Friendly staff, newer property, great location to tournament events.
I only stayed for 1 night but it was cool
Lovely hotel..the only dislike is the carpet floors
Staff was amazing! The manager of the property took excellent care of our needs as well as the other staff behind the counter. Breakfast staff was kind and helpful. would recommend. Shuttle service for our wedding venue wasn't what we had hoped.
The bed was the hardest one we’ve slept on in a Holiday Inn and Express. The pillows also weren’t great.
Easy parking, comfortable room. It is a property used on weekends for the usual sport tournaments, so hallways become really loud if the staff and parents don't get a handle on kids
Located within a leisurely stroll of Timbers at Troy Golf Course, Holiday Inn Express Hotel & Suites Columbia East - Elkridge, an IHG Hotel is within a 10-minute drive of Blandair Regional Park. This 98-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free newspapers.
Guests staying at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
The pool needs to be really cleaned, the oils from all the people are attached to the side and the bottom of the pool.
Hello Vivian,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
If you can find it, this isn’t a bad place to stay. The entrance is the worst part of this hotel. Finding how to get into it is a challenge as the signs are tiny and it is back behind a gas station. The property wasn’t bad but needs a good cleaning. The staff was good and the check in was relatively quick. The beds need to be replaced as both had drop offs as you got to the edge as if they had been used a lot. USB charging ports were available bedside but didn’t work. All in all, for the money, I expected a better experience.
Hello Scott J., Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.
Nice clean hotel definitely will be returning
Hello Abraham,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Hello Scott,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
Hotel was clean and staff were friendly. Some furniture were worn out. Need to find a different space for the buffet- room was too small
Hello Rodliz, Thank you for sharing your experience. We truly appreciate the insight regarding our staff and your comments about our furniture. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
We had a great experience at check in with the clerk at the counter. She as dealing with a very rude customer ahead of us who was making a scene. She never lost her cool, was unfailing kind despite this rudeness and took care of us in a very difficult situation. She also recommended a great place for a cocktail ahead of our event that evening. Give her a raise.
Hello Molly, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.
Gym water filter was putrid and without any warning sign, no free waters anywhere, they had shaving cream but no razors in their half-stocked shop or behind front desk. Fine place to sleep, but not much more than that to offer. The coffee was decent!
Hello Eric, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our front desk. I hope you will return to enjoy a memorable and exceptional experience.
Good location. Clean.
Hello Michael, Thank you so much for the incredible rating. We look forward to your next visit!
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Hello SEUNGHWAN, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
Hello Kimberly, We appreciate your feedback regarding the pool cleanliness and have forwarded your comments to the appropriate team for further review. The team will ensure the necessary measures are taken to enhance our pool maintenance standards. Thank you for bringing this to our attention.