I didn't like anything the rooms were dirty, the breakfast was a joke and the Amenities were broke,the restaurant was not open and to top it off my was vandalized in the parking lot
I thought I was going to a great hotel because the pictures looked so good! I was escaping from home for the night and I was horrified. There was a deposit of $150 in case the room wasn’t clean when I left!. I get to the room and I was immediately taken back in time to 1969! The decor was definitely antique. Not only that, the room was very cold! I raised the thermostat to 80 and it never went past 68!!! I awoke early because I was so cold and had to put my clothes back on just to stay warm! The shower had mold in it and was barely cleared! I alerted the staff and they were so indifferent that I began to see that this was basically a flop hotel for the homeless or disadvantaged with no where else to go! I will never go here again nor will I ever recommend this place to anyone I know!
The breakfast they offered with the room was the only good thing
Terrible dirty smell like a rotten egg pool sucked I hate this hotel don’t waste your money coming here plus they charge a 150 cash deposit for these raggedy rooms
The property was outdated. The breakfast was lousy. The guest next to me was nosy
Television reception was poor Shower ceiling low Parking lot had trash and broken glass No premium channels How in the world can you be in Michigan and not have the big ten network
Very convenient to the airport, especially for travelers like us who missed our connection in Detroit and had to stay overnight to catch an early morning plane.
The inside of the hotel atrium .check out time is nice the room was a little small. But it was nice
Pretty tired and dirty place ..........................................................................
Breakfast was excellent. Facility itself needed to be more clean.
The food cook was rude !!! I don’t think I will be coming back no jacuzzi clean rooms but make service
Horrible customer service and the quality wasn’t very goood
Great location. Very clean with excellent service.
Friendly staff, clean rooms , some noise in the hallways kept waking me up
Spiders and webs were everywhere in the windows lower and upper to behind the night stands above the bed in the ceilings tables not wiped down
Great place to stay when flying out of Detroit ...
Wyndham Garden Romulus Detroit Metro Airport is located 2.7 mi (4.4 km) from Gateway Golf Club and within a 10-minute drive of Beaumont Hospital - Wayne. This 3-star hotel has 226 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free self-serve breakfast, served each morning from 6:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
All 226 rooms feature coffee makers, free local calls, and ironing boards. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Desks are also standard.
At Wyndham Garden Romulus Detroit Metro Airport, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.
I didn't like anything the rooms were dirty, the breakfast was a joke and the Amenities were broke,the restaurant was not open and to top it off my was vandalized in the parking lot
Thank you for your feedback.
I thought I was going to a great hotel because the pictures looked so good! I was escaping from home for the night and I was horrified. There was a deposit of $150 in case the room wasn’t clean when I left!. I get to the room and I was immediately taken back in time to 1969! The decor was definitely antique. Not only that, the room was very cold! I raised the thermostat to 80 and it never went past 68!!! I awoke early because I was so cold and had to put my clothes back on just to stay warm! The shower had mold in it and was barely cleared! I alerted the staff and they were so indifferent that I began to see that this was basically a flop hotel for the homeless or disadvantaged with no where else to go! I will never go here again nor will I ever recommend this place to anyone I know!
Thank you for your feedback, it is appreciated.
Thank you for the great review! We appreciate your feedback.
The breakfast they offered with the room was the only good thing
We are happy to hear enjoyed our breakfast. It is a very popular amenity with our guests. Thank you.
Terrible dirty smell like a rotten egg pool sucked I hate this hotel don’t waste your money coming here plus they charge a 150 cash deposit for these raggedy rooms
We apologize for your recent stay and the deposit had to be enforced, we return the deposit as soon as you check out.
The property was outdated. The breakfast was lousy. The guest next to me was nosy
Your concerns and issues about the service that you received are troubling on the highest level. We pride ourselves on having exceptional customer service and attention to detail so this is very disturbing to hear. We guarantee that your concerns have been heard and are currently being used to troubleshoot and correct all issues. We hope to see you again.
Television reception was poor Shower ceiling low Parking lot had trash and broken glass No premium channels How in the world can you be in Michigan and not have the big ten network
Sorry for the inconvenience, thank you for your feed back.
Very convenient to the airport, especially for travelers like us who missed our connection in Detroit and had to stay overnight to catch an early morning plane.
Thank you so much for the positive feedback. We hope to see you again in the future.
The inside of the hotel atrium .check out time is nice the room was a little small. But it was nice
Thank you.
Thank you for sharing your experience with us. We wil be addressing your concerns.